Credit Card statement at check-in??
 

Hi Guys,

this is my first post so sorry if this has already been asked but...

I am flying from PER - SIN on Tiger Airways and SIN-SGN on Jetstar and then using Vietnam Airlines and Jetstar Vietnam to move throughout the country...

That out of the way.. I leave in 6 days (mon 27th dectoday, leave on sunday the 2nd jan) and I have lost my credit card that I used to pay for the bookings and will need to use it to verify upon check-in.

It is too late to get a replacement card in time so my question is if I take my statement with my account number and credit card details etc on it is that sufficient to verify the booking? Or even if I print off Netbank a statement saying I paid for the flights and also take the hard copy of the statement?

Not sure what I should do as not much time. Appreciate any feedback!

Thanks!!

You should be able to get an emergency card replacement before you leave. Call your issuing bank now. I have never heard of anybody being asked to produce a card proving the purchase. Theoretically it could happen, but only theoretically. All you need to do is get on with your bank right now!

Welcome to FlyerTalk. I hope your future posts are all happy ones. Have a good trip.

Actually this is not unheard of--even BA does it sometimes, particularly when I have booked an award ticket for someone else. I always tell them to put a note on the booking if I will not be traveling on the same flight as the person I bought the ticket for.

[edited to revise earlier comment upon second thought!] Unfortunately, although it should be quite possible to get a replacement credit card within a few days, it won't have the same number, so the airline wouldn't see it as the credit card you bought the ticket with anyway. If you can call the airline that you booked the ticket(s) with and let them know the situation, they will be able to put a note on the booking. Your initial idea to bring the statement with you might work, but I would bet that it will take a long time to get the check-in agent, his/her supervisor, etc. to see things your way.

I did have a similar thing happen to me once with a train booking on Virgin Trains in the UK. To get a ticket from their kiosks, you have to insert the same CC that you made the reservation with. In between the time I booked it and the time I made the trip, I closed that account and opened a different one. In that case I sent an e-mail to Virgin Trains and got the thing sorted out before the date of travel.

UA does this pretty often. Easy to remove the show CC message, but a PITA..

Thanks for pointing out my error. I was referring to a count of airlines referrals on a major credit card operator, which had almost 100% lack of adequate credit line as the inquiry and CNPO questions did not even appear. I had also never heard of such an issue.

Card replacement usually takes less than three days if requested urgently, although sometimes issuers ask customers to pay for courier service if it is a lost, not stolen, card. Obviously each issuer works differently. One of my clients takes three weeks, but customer service is not in their vocabulary.