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ITA Software Matrix Airfare Search Consolidated Information and Help Thread

ITA Software Matrix Airfare Search Consolidated Information and Help Thread

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Old Apr 7, 21, 2:51 am   -   Wikipost
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Last edit by: TWA884
Wiki Link
ITA Matrix Search: http://matrix.itasoftware.com

You can sometimes see flights, fares and detailed fare rules that may not be reflected on an airline's website. Please read the thread for some tips and tricks, screen shots, etc.

A related thread, ITA-Matrix-PowerTools - Userscript for Orbitz/DL/UA/AA/BA/CZ/IB/LA/LH/LX/TK, discusses a user script which is maintained by fellow flyertalk members to enhance the already powerful Matrix of ITA Software by providing new features and booking links.

Additional details and tips on the use of ITA's advanced routing code feature can be found in the following long-standing Mileage Run Discussion threads:

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Old May 28, 18, 5:34 pm
  #1651  
 
Join Date: Apr 2010
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Originally Posted by ChocolateFactory View Post
Oh. I just realized how much harder this makes finding cheap open-jaw flights. :/
For outbound flights, itís just more work, but for open-jaw flights, it becomes almost impossible.
Some of my cheapest international J fares have come out of open jaw tickets where in fly into one city in Europe and return out of another (often in another country). So yes it really sucks.
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Old May 30, 18, 5:07 am
  #1652  
 
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flying into one and returning out of another city still should work. It's the origin that can't be multi-country
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Old May 30, 18, 5:25 am
  #1653  
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Originally Posted by WolfvanWeen View Post
flying into one and returning out of another city still should work. It's the origin that can't be multi-country
Indeed - and you can still construct searches for open jaws to multiple potential final destinations in different countries. So while it takes a little more work than before, using ITA for these is still far from "impossible".

Perhaps the intention was to reduce the load on the system by deterring those users who want to do every possible search using only the round-trip tab, while leaving it available to handle such requests from those who have learned how to use all of the search screens?
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Old May 30, 18, 5:31 am
  #1654  
 
Join Date: Aug 2015
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Originally Posted by Globaliser View Post
Perhaps the intention was to reduce the load on the system by deterring those users who want to do every possible search using only the round-trip tab, while leaving it available to handle such requests from those who have learned how to use all of the search screens?
I'm certain that this is the reason. The number of possible routes and permutations for a straightforward city to city return journey is already expansive. Adding open jaw origins and destinations on a multicity search increases the workload exponentially. Matrix already *stops* searching after a certain amount of search time (meaning that on vague enough searches, you're probably not seeing the lowest fare!) so it pays to be more specific and methodical. This is an enforcement of that.
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Old May 30, 18, 9:58 am
  #1655  
 
Join Date: Aug 2015
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Say I donít care if I fly from ARN, CPH or OSL to MIA and back (ARN-X-MIA-X-CPH would be fine).
How would using the separate screens help?
Sure, from MIA I can fly to all cities, but I still have to make 3 searches...?
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Old May 30, 18, 10:48 am
  #1656  
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Originally Posted by ChocolateFactory View Post
For outbound flights, itís just more work, but for open-jaw flights, it becomes almost impossible.
Originally Posted by ChocolateFactory View Post
Say I donít care if I fly from ARN, CPH or OSL to MIA and back (ARN-X-MIA-X-CPH would be fine).
How would using the separate screens help?
Sure, from MIA I can fly to all cities, but I still have to make 3 searches...?
Is making 3 searches what you described as "almost impossible"?

Old search:-
ARN,CPH,OSL
MIA

New searches:-
ARN
MIA
MIA
ARN,CPH,OSL

CPH
MIA
MIA
ARN,CPH,OSL

OSL
MIA
MIA
ARN,CPH,OSL

Yes, it's a bit more work. But we've had "total disaster", "virtually useless" and "almost impossible", amongst other epithets. I'm almost tempted to suggest that if this really is too much effort for some people, they don't deserve the benefit of the power that this tool still provides.
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Old May 30, 18, 11:43 am
  #1657  
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Originally Posted by Globaliser View Post
Yes, it's a bit more work. But we've had "total disaster", "virtually useless" and "almost impossible", amongst other epithets. I'm almost tempted to suggest that if this really is too much effort for some people, they don't deserve the benefit of the power that this tool still provides.
Moreover, that this FREE tool still provides!
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Old May 30, 18, 1:47 pm
  #1658  
 
Join Date: Aug 2015
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Yes, it's 3 searches in that example. In that example I could simply use Google Flights as well.
But the real advantage was being able to search many, many more airports at the same time. And that is gone.
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Old May 30, 18, 6:16 pm
  #1659  
 
Join Date: Aug 2015
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Originally Posted by ChocolateFactory View Post
But the real advantage was being able to search many, many more airports at the same time. And that is gone.
If you weren't breaking your searches up into smaller groups before, then you might not have been getting the best deal in the first place.
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Old May 31, 18, 2:10 am
  #1660  
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Originally Posted by armouredant View Post
Originally Posted by ChocolateFactory View Post
But the real advantage was being able to search many, many more airports at the same time. And that is gone.
If you weren't breaking your searches up into smaller groups before, then you might not have been getting the best deal in the first place.
And checking that you were getting the best deal always required repetitive searching while narrowing down options, to make sure that ITA focused on an ever more limited set of options.

I think we're all agreed that it's a bit more effort now, but it sounds like many of those who are immediately giving up (or being irrationally rude about the change) were wrongly expecting ITA to be a magic bullet that would instantly give you perfect answers no matter how complex the query.
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Old May 31, 18, 5:46 pm
  #1661  
 
Join Date: May 2018
Posts: 1
Is ITA can't search LCC? I've tried many times but none. Even for domestic route in my country I can't find LCC, only Garuda.
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Old May 31, 18, 10:55 pm
  #1662  
 
Join Date: Jun 2012
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ITA can only search carriers who have opted to join the global GDS network for partner/agency pricing and ticketing. LCCs typically do not join the global network as they often do not allow other airline/agency ticketing, since they need to control their cost structure.
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Old Jun 6, 18, 11:58 am
  #1663  
 
Join Date: Feb 2017
Location: NYC
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Is anyone else's searches timing out for very simple requests from certain airports? For example, it happens when I search for a simple round trip from MUC to SYD on QF with Ī 2 days on the departure dates, but this same query departing from LHR works fine. Very frustrating.

Also, is there a way to avoid the "internal error?" I currently have to refresh before each new search.
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Old Jun 6, 18, 1:03 pm
  #1664  
 
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Deleted, looks like you're already trying the suggestion of specifying carriers.

Last edited by EsherFlyer; Jun 6, 18 at 1:09 pm
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Old Jun 6, 18, 1:11 pm
  #1665  
 
Join Date: Oct 2004
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Anybody know of a good way (either using BookWithMatrix or some other trick) to price out an itinerary found on ITA, but as an award? BWM worked great for a paid itinerary that DL.com would not normally price out (nearly 24 hour layover on an international connection), but I’m trying to buy 1 ticket with money and 1 ticket with miles on this itinerary.

Any ideas?
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