ITA Software Matrix Airfare Search Consolidated Information and Help Thread
Apr 7, 21, 2:51 am - Wikipost
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Apr 22, 18, 3:06 pm
#1580
Join Date: May 2012
Posts: 154
Lots of different fares, e.g. NYC-FRA, lots of good fares on AA, nothing on ITA, and neither on Google Flights.
Just saw that there is a similar issue with flights to SE Asia, say, ex YYZ.
Seems like ITA isn't capturing all of the AA routes and fares.
Just saw that there is a similar issue with flights to SE Asia, say, ex YYZ.
Seems like ITA isn't capturing all of the AA routes and fares.
Apr 22, 18, 3:12 pm
#1581
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 16,864
Originally Posted by flyercity
Lots of different fares, e.g. NYC-FRA, lots of good fares on AA, nothing on ITA, and neither on Google Flights.
Just saw that there is a similar issue with flights to SE Asia, say, ex YYZ.
Seems like ITA isn't capturing all of the AA routes and fares.
Just saw that there is a similar issue with flights to SE Asia, say, ex YYZ.
Seems like ITA isn't capturing all of the AA routes and fares.
CX does this a lot.
Apr 23, 18, 8:01 am
#1582
Company Representative - ITA Software
Join Date: Feb 2006
Location: Cambridge, MA
Posts: 358
Even if matrix does not match the carrier website (because, as Calchas said, we only show public fares there), Google Flights should. If you can PM me particular examples I will look into them.
Apr 23, 18, 6:00 pm
#1583
Join Date: Oct 2008
Location: Happily living in Frenaros Cyprus having escaped the near-death experience called Sofia Bulgaria
Programs: Etihad Guest Gold, DL FO and 1MM, and a bunch of others at a low level
Posts: 2,026
I've been researching RIX-IST-LAX/JFK-IST-RIX on ITA matrix to take advantage of some nice TK business class fares (also CAI-IST-LAX/JFK-IST-CAI) and ITA matrix shows availability but when I go to book them on TK or any of the major on-line TAs, I go through the entire booking process and when I actually go to buy I get a message saying that the fare class is not available and the price jumps over $1000. Why is this happening? This is a huge waste of my time - trying to book something that I think is available but actually isn't. Is there a way to avoid this? I've spent hours trying to come up with a bookable itinerary. Arghhhhh
May 1, 18, 5:47 pm
#1586
Join Date: Jul 2016
Posts: 114
Wrong airline name shown for fuel surcharge
Has anyone noticed bug on ITA that displays the wrong carrier code on displaying the YQ/YR? Many examples..but a random airline is shown.. see here (EK YQ shown as 9w). This is just one examples, there are several and for all arilines.. I tested AF,KL,LX,EY,etc.
Last edited by andydd; May 1, 18 at 5:49 pm Reason: image shown as gibberish text!
May 1, 18, 7:45 pm
#1587
Join Date: Apr 2014
Posts: 6
Originally Posted by andydd
Has anyone noticed bug on ITA that displays the wrong carrier code on displaying the YQ/YR? Many examples..but a random airline is shown.. see here (EK YQ shown as 9w). This is just one examples, there are several and for all arilines.. I tested AF,KL,LX,EY,etc.
It seems ita shows YQ of the cheapest flight in the matrix.
What script are you using that shows classe in that way?
May 2, 18, 5:58 am
#1590
Join Date: Feb 2004
Location: Netherlands
Posts: 3,816
Originally Posted by STBCypriot
I've been researching RIX-IST-LAX/JFK-IST-RIX on ITA matrix to take advantage of some nice TK business class fares (also CAI-IST-LAX/JFK-IST-CAI) and ITA matrix shows availability but when I go to book them on TK or any of the major on-line TAs, I go through the entire booking process and when I actually go to buy I get a message saying that the fare class is not available and the price jumps over $1000. Why is this happening? This is a huge waste of my time - trying to book something that I think is available but actually isn't. Is there a way to avoid this? I've spent hours trying to come up with a bookable itinerary. Arghhhhh
Cheers!
