Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
#1921
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,642
I am trying to book LHR-CDG on BA using AAdvantage. Currently, the only flight available is the evening flight, both in coach and business (same availability shows on aa.com and ba.com). However, EF doesn't show availability on any flights that day in X or U. I want to set up an EF alert for the earlier flights, but I don't have confidence that EF will show the availability since it doesn't see the available space on the evening flight. I am EXP (though I don't think that matters here since I can see the availability on aa.com even if not logged in).
You can try yourself to see the issue - June 1 LHR-CDG
You can try yourself to see the issue - June 1 LHR-CDG
#1922
Join Date: Apr 2008
Location: CLT
Programs: AA EXP; Avis PC; Hertz PC; Marriott LT Gold; Hilton Diamond
Posts: 1,122
For the times when EF is returning false negatives for BA flights, https://rewardflightfinder.com is an alternative (although its level of detail only goes down to days rather than specific flights). It's returning a positive for 1 June, which confirms that EF is returning false negatives at the moment for that day, given that ba.com is being very specific that there is availability on that evening flight.
#1923
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,477
@ExpertFlyer Voice should bring attention to this, but you can also use ExpertFlyer.com Help Desk Thread
#1925
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,990
CAPTCHA is the acronym for Completely Automated Public Turing test to tell Computers and Humans Apart.
This is their website:
And now, back to our regularly scheduled programming.
TWA884
Travel Tools Moderator
This is their website:
And now, back to our regularly scheduled programming.
TWA884
Travel Tools Moderator
I was trying to make clear I did not see one with E/F ...
My account was simply locked out while expertly deleting multiple saved queries one by one - one the expert flyer devices firefox browser portal.
Several times.
#1926
Join Date: May 2015
Location: LAX
Programs: AA EXP
Posts: 179
The EF alerts are always beneficial for flight schedule changes. However, I had a recent flight schedule change that I wasn't notified of, most likely because the schedule change also involved a flight number change. Is there anyway the trigger a notification in this scenario?
#1927
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
The EF alerts are always beneficial for flight schedule changes. However, I had a recent flight schedule change that I wasn't notified of, most likely because the schedule change also involved a flight number change. Is there anyway the trigger a notification in this scenario?
#1928
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,574
EF Web site slow
Using Firefox.
Yesterday & today I experienced web pages are really slow in response, that included typing & clicking on choices.
Any suggestions to speed it up on my end as well EF's ?
Thanks
Yesterday & today I experienced web pages are really slow in response, that included typing & clicking on choices.
Any suggestions to speed it up on my end as well EF's ?
Thanks
#1929
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
There are no current issues with the website. Try a different browser or restarting your computer. If you need further help then please email us directly at customercare@ for help.
#1930
Join Date: Apr 2008
Location: CLT
Programs: AA EXP; Avis PC; Hertz PC; Marriott LT Gold; Hilton Diamond
Posts: 1,122
I am trying to book LHR-CDG on BA using AAdvantage. Currently, the only flight available is the evening flight, both in coach and business (same availability shows on aa.com and ba.com). However, EF doesn't show availability on any flights that day in X or U. I want to set up an EF alert for the earlier flights, but I don't have confidence that EF will show the availability since it doesn't see the available space on the evening flight. I am EXP (though I don't think that matters here since I can see the availability on aa.com even if not logged in).
You can try yourself to see the issue - June 1 LHR-CDG
You can try yourself to see the issue - June 1 LHR-CDG
Currently looking at May 31: LHR-CDG. BA 322 shows no availability in U or X, but I can book U through AA.
Thanks!
#1931
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Last edited by ExpertFlyer Voice; Apr 24, 2019 at 7:39 pm
#1932
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,554
I was wondering if it were possible to create a re-occurring flight alert
If I am on a flight that is pretty full in J, I sometimes put an alert it to keep track of it. However, once it matches up, it runs only once and never again.
It would be nice, if it could keep that same alert active for as long as I would want it.
Is that doable?
If I am on a flight that is pretty full in J, I sometimes put an alert it to keep track of it. However, once it matches up, it runs only once and never again.
It would be nice, if it could keep that same alert active for as long as I would want it.
Is that doable?
#1933
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,642
I was wondering if it were possible to create a re-occurring flight alert
If I am on a flight that is pretty full in J, I sometimes put an alert it to keep track of it. However, once it matches up, it runs only once and never again.
It would be nice, if it could keep that same alert active for as long as I would want it.
If I am on a flight that is pretty full in J, I sometimes put an alert it to keep track of it. However, once it matches up, it runs only once and never again.
It would be nice, if it could keep that same alert active for as long as I would want it.
#1934
Join Date: Nov 2011
Location: Oxford
Programs: BAEC Gold
Posts: 378
Anyone else having issues with searches today? Get the following message appear for basic availability searches:
"An error has occurred while communicating with the airline reservation system. The support team has been notified of this problem. Thank you for your patience and understanding."
"An error has occurred while communicating with the airline reservation system. The support team has been notified of this problem. Thank you for your patience and understanding."
#1935
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Anyone else having issues with searches today? Get the following message appear for basic availability searches:
"An error has occurred while communicating with the airline reservation system. The support team has been notified of this problem. Thank you for your patience and understanding."
"An error has occurred while communicating with the airline reservation system. The support team has been notified of this problem. Thank you for your patience and understanding."