Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Jan 6, 2019, 9:27 am
#1876
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
If you mean creating a manual Flight Alert, then yes. Another trick is to add a fare class code like Y as an Other Class code to the Award search. You still won't see the award class if it's not there, but it would force the flight to show.
Jan 6, 2019, 9:21 pm
#1877
Join Date: Feb 2010
Posts: 1,025
Jan 7, 2019, 8:51 am
#1878
Join Date: Aug 2012
Programs: UA 1K/MM, EK Gold, CX Silver
Posts: 880
My stupidity, only ameliorated by the tendency of the UA website to show the next day's early morning flights when searching for a specific date. i.e. a 1am flight on 28th will show on search
Jan 19, 2019, 5:04 pm
#1881
Join Date: Jul 2006
Location: California
Programs: AA EXP, lowly UA 1K; Hyatt Diamond, SPG Gold, Hilton Gold; National EC, Hertz PC
Posts: 2,214
Jan 27, 2019, 11:12 am
#1883
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,937
My EF membership has lapsed b/c I've gotten pretty good at finding what I need otherwise. But I'm having some difficulty and have two questions before I pay for EF.
1) UA and CA both show 5x seats for CA flights at the saver level (I have no status or cc for these programs), but ANA won't work with more than 4 for CA flights. Will EF be able to determine if the 5th is available to ANA? I can call, but would like to search options first.
2) UA and CA both show ZRH-VIE-ORD (on Austrian), but when I do a straight VIE-ORD search, no VIE-ORD shows up. Will EF show the direct as singly bookable? I believe it will, but I haven't used it in a few years.
UPDATE: I went ahead and re-upped EF, which says only 4x on those CA flights. They must limit to 4 generally. And the VIE-ORD shows up, so I guess that's a call in.
1) UA and CA both show 5x seats for CA flights at the saver level (I have no status or cc for these programs), but ANA won't work with more than 4 for CA flights. Will EF be able to determine if the 5th is available to ANA? I can call, but would like to search options first.
2) UA and CA both show ZRH-VIE-ORD (on Austrian), but when I do a straight VIE-ORD search, no VIE-ORD shows up. Will EF show the direct as singly bookable? I believe it will, but I haven't used it in a few years.
UPDATE: I went ahead and re-upped EF, which says only 4x on those CA flights. They must limit to 4 generally. And the VIE-ORD shows up, so I guess that's a call in.
Last edited by Stgermainparis; Jan 28, 2019 at 7:59 am
Jan 28, 2019, 6:34 pm
#1884
Join Date: Jun 2008
Location: YVR
Programs: Aeroplan, AAdvantage
Posts: 2,100
I am searching connections and I am seeing absolutely bewildering choices. QYC? HHI? What are these? I mean, QYC is the bus station in Drachten but I am reasonably sure noone flying from Africa to the Carribean needs or wants to go through that. HHI is a tiny airport on a tiny island and I am reasonably sure it is not connected to Frankfurt, Amsterdam, Atlanta and Casablanca and more.
Jan 28, 2019, 7:23 pm
#1885
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I am searching connections and I am seeing absolutely bewildering choices. QYC? HHI? What are these? I mean, QYC is the bus station in Drachten but I am reasonably sure noone flying from Africa to the Carribean needs or wants to go through that. HHI is a tiny airport on a tiny island and I am reasonably sure it is not connected to Frankfurt, Amsterdam, Atlanta and Casablanca and more.
Jan 31, 2019, 7:10 pm
#1886
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
I typically search for AA availability, but have been trying to book some close-in *A space recently, and noticed that the data source won't allow for any searches within 3 days of departure (JST). Am I crazy, and has it always been this way, or is the <=3 day limitation recent?
Jan 31, 2019, 8:10 pm
#1887
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I typically search for AA availability, but have been trying to book some close-in *A space recently, and noticed that the data source won't allow for any searches within 3 days of departure (JST). Am I crazy, and has it always been this way, or is the <=3 day limitation recent?
Feb 4, 2019, 1:56 pm
#1889
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
When you say your iOS is "the latest one" does that mean the latest public or a beta release? Does the same error occur when using the same iOS version on your iPhone? Please email us directly at customercare@ with the answers to to troubleshoot.
Feb 6, 2019, 3:53 pm
#1890
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741