Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Dec 16, 2018, 7:56 am
#1861
Join Date: Oct 2009
Location: Boston, USA
Programs: AA EXP, TK Elite, HH Gold, SPG/Marriott Gold
Posts: 939
Help needed
I have a BOM-EWR-BOS saver award in Economy booked. I set alert for
same flights if saver Business space opens up later. How do I now set alerts
for other options like BOM-ZRH-BOS or BOM-FRA-BOS ? Is there any
easy way to set alerts instead of multiple flights alerts? Please advise...Thanks
in advance.
same flights if saver Business space opens up later. How do I now set alerts
for other options like BOM-ZRH-BOS or BOM-FRA-BOS ? Is there any
easy way to set alerts instead of multiple flights alerts? Please advise...Thanks
in advance.
Dec 16, 2018, 9:25 am
#1862
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I have a BOM-EWR-BOS saver award in Economy booked. I set alert for
same flights if saver Business space opens up later. How do I now set alerts
for other options like BOM-ZRH-BOS or BOM-FRA-BOS ? Is there any
easy way to set alerts instead of multiple flights alerts? Please advise...Thanks
in advance.
same flights if saver Business space opens up later. How do I now set alerts
for other options like BOM-ZRH-BOS or BOM-FRA-BOS ? Is there any
easy way to set alerts instead of multiple flights alerts? Please advise...Thanks
in advance.
Dec 22, 2018, 9:49 pm
#1863
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,138
Neither Seat Alert or Aircraft Change Alert Notified Me
Wondering why I was not alerted when my 9/2 flight had an aircraft change and we were given different seats. I had set an aircraft change alert and also an alert if we were removed from our seats (seats shown as available). Neither alert was received.
Dec 22, 2018, 11:03 pm
#1864
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
We'd love to help you, but since you didn't email us we can't look up your account or the specific flight information you're referring to. It depends on how the airline publishes the flight changes, the aircraft type in the seat map or the seat map it self has to change, but it sounds like it didn't. Again we can't tell you for sure since you didn't tell us who you are or the flight information. Please email us directly for help.
Dec 24, 2018, 10:43 am
#1865
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
Can you add a feature that allows viewing any/most airline ticket's information and details by entering the ticket number ?
If you go to Saudia.com "manage my booking" section, you will be able to detailed information by entering a ticket number and last name of passenger. And it works for tickets issued and flights operated by many airlines. But I'm worried that the Saudia.com door will be shut down any time.
If you go to Saudia.com "manage my booking" section, you will be able to detailed information by entering a ticket number and last name of passenger. And it works for tickets issued and flights operated by many airlines. But I'm worried that the Saudia.com door will be shut down any time.
Dec 24, 2018, 1:28 pm
#1866
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Can you add a feature that allows viewing any/most airline ticket's information and details by entering the ticket number ?
If you go to Saudia.com "manage my booking" section, you will be able to detailed information by entering a ticket number and last name of passenger. And it works for tickets issued and flights operated by many airlines. But I'm worried that the Saudia.com door will be shut down any time.
If you go to Saudia.com "manage my booking" section, you will be able to detailed information by entering a ticket number and last name of passenger. And it works for tickets issued and flights operated by many airlines. But I'm worried that the Saudia.com door will be shut down any time.
Dec 25, 2018, 5:39 pm
#1867
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
Dec 29, 2018, 6:05 pm
#1869
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,261
A Thank you to the Expert Flyer team - I had booked an Aetoplan redemption in Y ( X) class since no J space was available.
I set an EF alert for I class, and received the email alert this evening that I space was available on this flight.
A quick phone call and $100 later I had the J class seat.
Thank you, and that alone is worth the annual fee for me.
I set an EF alert for I class, and received the email alert this evening that I space was available on this flight.
A quick phone call and $100 later I had the J class seat.
Thank you, and that alone is worth the annual fee for me.
Dec 29, 2018, 7:11 pm
#1870
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
A Thank you to the Expert Flyer team - I had booked an Aetoplan redemption in Y ( X) class since no J space was available.
I set an EF alert for I class, and received the email alert this evening that I space was available on this flight.
A quick phone call and $100 later I had the J class seat.
Thank you, and that alone is worth the annual fee for me.
I set an EF alert for I class, and received the email alert this evening that I space was available on this flight.
A quick phone call and $100 later I had the J class seat.
Thank you, and that alone is worth the annual fee for me.
Glad we could help!
Jan 3, 2019, 8:43 am
#1871
Join Date: Aug 2012
Programs: UA 1K/MM, EK Gold, CX Silver
Posts: 880
UA 1796 Boeing 777-200
Depart SFO: Sun, Jan 27
Arrive EWR: Mon, Jan 28
Why would EF show all the empty seats as blocked, when on UA they show as available? I am sure that is what the GDS shows, but why would UA publish it that way?
As see on UA
As shown on EF
Depart SFO: Sun, Jan 27
Arrive EWR: Mon, Jan 28
Why would EF show all the empty seats as blocked, when on UA they show as available? I am sure that is what the GDS shows, but why would UA publish it that way?
As see on UA
As shown on EF
Jan 3, 2019, 10:26 am
#1872
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,808
Are your searches for different days? The UA seat map display says "Depart SFO: Sun, Jan 27" while the EF seat map display is for "28/01/19".
Jan 6, 2019, 3:34 am
#1874
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,481
Because no direct TG flight has any awards or upgrades available. Connecting flights are shown if at least one segment is available.
Jan 6, 2019, 7:22 am
#1875
Join Date: Feb 2010
Posts: 1,026