Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Aug 17, 2017, 4:08 pm
#1471
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
QR170 DOH-MAD D Fare
EF shows D9
But CX could not see any availability.
Can someone explain why? (what's beyond the obvious)
I tried to re-issue a CX issued DONEx ticket.
But CX could not see any availability.
Can someone explain why? (what's beyond the obvious)
I tried to re-issue a CX issued DONEx ticket.
Aug 17, 2017, 4:14 pm
#1472
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
This kind of discrepancy is usually the result of married segments or pos issue.
Aug 18, 2017, 11:36 am
#1473
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
?
Aug 27, 2017, 1:38 pm
#1476
Join Date: Feb 2014
Location: ±38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,428
I am having an issue where the 'view routing' button just does nto show in the column when viewing fares and prices. The column is there, but in the rows, nothing to click on to view allowed routings.
Using Chrome on Mac.
Using Chrome on Mac.
Last edited by TWA884; Aug 27, 2017 at 2:06 pm Reason: Merge messages concerning the same issue that were posted in separate threads. Please do not cross-post.
Aug 27, 2017, 3:42 pm
#1477
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Did you email us about it? Try a shift-Reload of the page and/or clearing your cache.
Sep 5, 2017, 6:47 am
#1480
Join Date: Sep 2009
Location: DUB / DOH
Posts: 693
Hi all, I am thinking about signing up to Expertflyer premium and there is one thing that is unclear on the website. If I select the monthly premium account, does it just charge you 9.99 as a once off or are you locked into a years contract? Thanks!
Sep 5, 2017, 6:52 am
#1481
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,783
Only locked in for a month at a time. Once you subscribe you can cancel anytime and not be charged a subsequent month. The year's subscription is a bit cheaper (USD99 I think) but then you're charged the full cost up front.
Sep 5, 2017, 6:55 am
#1482
Join Date: Dec 2005
Location: Göteborg Sweden
Programs: SPG GOLD / BA GOLD/Club Carlson Gold/AMEX Plat.
Posts: 1,043
U can chose monthly or annual . I prefer monthly and U receive a email stating you are billed. I believe you can cancel your monthly at any time...
Sep 5, 2017, 2:38 pm
#1483
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
A flight can be D9 as viewed from a sales office in Hong Kong but the same flight can be D0 as viewed from a sales office in London.
Therefore it's important to ensure the point of sale you choose in ExpertFlyer is the same one as your booking agent will use.
Sep 7, 2017, 1:19 pm
#1484
Join Date: Jan 2013
Posts: 1,435
I'm about to start my Expert Flyer subscription and had a question please.
I'm looking to book 2 J Saver tickets on AA from LAX-FCO for next spring, and our dates are very flexible. I'm trying to book the TATL part on AA metal, and then a partner airline is fine for the rest. So LAX-PHL-FCO is perfect. LAX-LHR-FCO is acceptable, as long as the first leg is on AA then I don't mind if the second leg is BA.
Will Expert Flyer enable me to specify this kind of alert? I don't want to set the alert for AA only, because I'm willing to fly LHR-FCO on BA.
I'm looking to book 2 J Saver tickets on AA from LAX-FCO for next spring, and our dates are very flexible. I'm trying to book the TATL part on AA metal, and then a partner airline is fine for the rest. So LAX-PHL-FCO is perfect. LAX-LHR-FCO is acceptable, as long as the first leg is on AA then I don't mind if the second leg is BA.
Will Expert Flyer enable me to specify this kind of alert? I don't want to set the alert for AA only, because I'm willing to fly LHR-FCO on BA.
Sep 7, 2017, 1:37 pm
#1485
Join Date: Aug 2014
Posts: 125
my understanding - and i may be wrong - is you have to set up an alert for each leg separately. I'm going ORD - FCO at Christmas but my routing is ORD-PHL-LHR-FCO. It did originally include CMH between ORD and PHL, but Expert Flyer found my ORD-PHL flights and i cut that leg out. I currently have alerts for PHL-FCO trying to cut out LHR. but had to do each leg separately.