Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Jun 25, 2017, 9:49 pm
#1426
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Jun 26, 2017, 12:37 pm
#1427
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
I would double check. It is clearly another cabin then booking via travel agents. Possibly an incorrect letter in a query.
Jun 26, 2017, 8:48 pm
#1428
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Jun 27, 2017, 4:15 am
#1429
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
Nothing to double check. The Aer Lingus award inventory on ExpertFlyer comes from the airline reservation systems, which mirrors other accurate sources as per this thread: Most Accurate for Award availability
If you say the business class seatmap comes for a premium economy cabin directly from the airline in the source you use, please name the source and i will book business class there at the price or premium economy
Expedia shows 2-3-2 seatmap for premium economy on VN and that's what it shall be.
Jun 27, 2017, 9:31 am
#1430
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
My question was about Vietnam airlines' seatmap for premium economy. Its not for the first time to persude the EF team, so I know I need some persistence.
If you say the business class seatmap comes for a premium economy cabin directly from the airline in the source you use, please name the source and i will book business class there at the price or premium economy
Expedia shows 2-3-2 seatmap for premium economy on VN and that's what it shall be.
If you say the business class seatmap comes for a premium economy cabin directly from the airline in the source you use, please name the source and i will book business class there at the price or premium economy
Expedia shows 2-3-2 seatmap for premium economy on VN and that's what it shall be.
Jul 2, 2017, 3:02 am
#1431
Join Date: Feb 2010
Posts: 1,026
Trying to create inventory alert for PER-BKK in December Y and F.
I cant seem to pull up the flights under "award and upgrades" for most dates even though there are flights everyday.
But if search under flight availability, the flights shows up?
I cant seem to pull up the flights under "award and upgrades" for most dates even though there are flights everyday.
But if search under flight availability, the flights shows up?
Jul 2, 2017, 10:52 am
#1432
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
You can still create a Flight Alert for the flight from the results page of the Flight Availability search or via the Create New Flight Alert page. Also you can add a general class, like Y, as an Other Class in the Award search to make the flight show.
Jul 10, 2017, 12:07 pm
#1433
Join Date: Jan 2013
Posts: 1,435
I know Expert Flyer can alert you when certain Award travel becomes available. But for flights that are ALREADY available, can it tell you when it first became available?
For example, on Jan 10, 2018, I see J saaver availability for 2, LAX-PHL-FCO, all on AA metal. Flights 698 and 718.
Very interested if these have been available for a long time, or just recently released as sAAver. Can I find such info with an Expert Flyer subscription?? Thanks
For example, on Jan 10, 2018, I see J saaver availability for 2, LAX-PHL-FCO, all on AA metal. Flights 698 and 718.
Very interested if these have been available for a long time, or just recently released as sAAver. Can I find such info with an Expert Flyer subscription?? Thanks
Jul 10, 2017, 12:27 pm
#1434
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I know Expert Flyer can alert you when certain Award travel becomes available. But for flights that are ALREADY available, can it tell you when it first became available?
For example, on Jan 10, 2018, I see J saaver availability for 2, LAX-PHL-FCO, all on AA metal. Flights 698 and 718.
Very interested if these have been available for a long time, or just recently released as sAAver. Can I find such info with an Expert Flyer subscription?? Thanks
For example, on Jan 10, 2018, I see J saaver availability for 2, LAX-PHL-FCO, all on AA metal. Flights 698 and 718.
Very interested if these have been available for a long time, or just recently released as sAAver. Can I find such info with an Expert Flyer subscription?? Thanks
Jul 11, 2017, 5:39 am
#1435
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,783
I'm fairly good up to the intermediate level on ExpertFlyer but using the information, such as a fare basis, to construct a fare elsewhere baffles me.
Can anybody recommend any blog posts or other tools that will guide me through the process?
This post was a good start but I haven't been able to replicate the fare the author found, nor other fares EF returned. Presumably I'm missing a step or two but without some detailed guidance I'm at a loss.
Can anybody recommend any blog posts or other tools that will guide me through the process?
This post was a good start but I haven't been able to replicate the fare the author found, nor other fares EF returned. Presumably I'm missing a step or two but without some detailed guidance I'm at a loss.
Jul 11, 2017, 4:46 pm
#1436
Join Date: Jun 2008
Location: YVR
Programs: Aeroplan, AAdvantage
Posts: 2,100
Under Travel Information Search // Connecting Cities I searched for a city connection (GSP to YLW) and single connection points says LAS and PHX but I can't find any flights from either into YLW. Very odd.
Jul 11, 2017, 6:26 pm
#1437
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I'm fairly good up to the intermediate level on ExpertFlyer but using the information, such as a fare basis, to construct a fare elsewhere baffles me.
Can anybody recommend any blog posts or other tools that will guide me through the process?
This post was a good start but I haven't been able to replicate the fare the author found, nor other fares EF returned. Presumably I'm missing a step or two but without some detailed guidance I'm at a loss.
Can anybody recommend any blog posts or other tools that will guide me through the process?
This post was a good start but I haven't been able to replicate the fare the author found, nor other fares EF returned. Presumably I'm missing a step or two but without some detailed guidance I'm at a loss.
Also keep in mind that the fares are shown without taxes and fees and don't represent fares on specific flights, just published tariffs that require valid flights with class code availability to go with it.
Jul 11, 2017, 6:27 pm
#1438
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Those are the allowed connection points, but it doesn't mean there is any operating service at this time that follows all possible connection routes.
Jul 13, 2017, 2:34 am
#1439
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,783
Did you look at our User and EduGuide from the Help/FAQ page: https://www.expertflyer.com/expertflyer-support
Interesting. In the guide at the bottom of page four it says "The fares shown include taxes . . ."
Jul 15, 2017, 6:44 am
#1440
Join Date: Nov 2005
Location: WAS
Posts: 1,626
The mobile site had a handy feature whereby if the user executed a query from a saved search that included +/- 1-3 days, a shortcut appeared on the bottom of the search results screen that allowed the user to query the search on the additional 1-3 days. That seems to be gone (or I am missing it). Has EF removed that functionality? It was a big time saver for me.
Thanks.
Thanks.