Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Oct 13, 2013, 2:41 pm
#526
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
On monthly Pro subscription. Past couple of days I've been eyeballing the TG availability PVG-BKK-PEK (10 Apr 14/17 Apr 14) and there have been sufficient seats for me to book two business award tix. As of just a wee bit ago, those flights don't exist +/-3 days [flight availability] let alone award availability. This a normal hiccup time of month as TG massages it's spring schedule or user error? The Thai Airlines website still shows 2x flights each of those days, each direction.
Last edited by ExpertFlyer Voice; Oct 13, 2013 at 2:51 pm
Oct 14, 2013, 2:46 pm
#528
Join Date: Mar 2012
Location: SAN
Posts: 1,396
I'm working on a complex itinerary and have used my 30 available alerts. I see the option to purchase additional alerts for $.99 - can you explain how this works?
I assume this is a one-time fee, and the alert will remain active until the alert expires? If the alert notifies do you need to pay again to reactivate it, or can it be reactivated for free so long as it does not expire?
Thanks for any insight!
I assume this is a one-time fee, and the alert will remain active until the alert expires? If the alert notifies do you need to pay again to reactivate it, or can it be reactivated for free so long as it does not expire?
Thanks for any insight!
Oct 14, 2013, 6:50 pm
#529
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I'm working on a complex itinerary and have used my 30 available alerts. I see the option to purchase additional alerts for $.99 - can you explain how this works?
I assume this is a one-time fee, and the alert will remain active until the alert expires? If the alert notifies do you need to pay again to reactivate it, or can it be reactivated for free so long as it does not expire?
Thanks for any insight!
I assume this is a one-time fee, and the alert will remain active until the alert expires? If the alert notifies do you need to pay again to reactivate it, or can it be reactivated for free so long as it does not expire?
Thanks for any insight!
Oct 21, 2013, 3:43 am
#530
Join Date: Apr 2006
Location: London
Programs: BA bronze, Hertz pres circle, Marriott Platinum, hilton diamond
Posts: 2,537
Just renewed my subscription so am a little out of touch, looking at an upcoming BA flight I'm looking for availability in W, E & T and I see:
But for later flights I see for example:
So things like fare code T shows 6 seats on the later flight but T & E don't even show as T0 or E0 on the earlier flight, whereas there is W0, M0, G0. Is there any reason for that?
BA 117 0 LHR
11/01/13 8:25 AM JFK
11/01/13 12:05 PM 744
Unavailable
58% / 19m F9 A9 J9 C9 D4 W0 Y3 B3 M0 G0
11/01/13 8:25 AM JFK
11/01/13 12:05 PM 744
Unavailable
58% / 19m F9 A9 J9 C9 D4 W0 Y3 B3 M0 G0
F8 A8 J9 C9 D9 W9 E9 T6 Y9 B9 H9 K8 M4 L1 O4 G0
Oct 22, 2013, 1:17 pm
#532
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
The Award and Upgrade classes that are available for searching are listed in the Award & Upgrade search tool. The only other source for the data online is airline websites.
Oct 22, 2013, 2:53 pm
#533
Join Date: Sep 2006
Posts: 524
Apologies for being dense. Can I interpret you response as "ExpertFlyer will only show you Business Class award availability for Iberia. If you want to find Economy class award availability for Iberia, you should use something other than ExpertFlyer for that particular search."?
Oct 22, 2013, 4:46 pm
#534
Join Date: Feb 1999
Location: Denver CO
Posts: 3,682
Type in Denver foR an award search and two airports come up: DEN (Denver International) and Buckley Air National Guard Base, which I do not believe has any commercial flights. Often typing Den on a mobile device results in Buckley.
Any way to just have Denver be DEN?
Any way to just have Denver be DEN?
Oct 22, 2013, 9:42 pm
#535
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Apologies for being dense. Can I interpret you response as "ExpertFlyer will only show you Business Class award availability for Iberia. If you want to find Economy class award availability for Iberia, you should use something other than ExpertFlyer for that particular search."?
Oct 22, 2013, 9:47 pm
#536
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Type in Denver foR an award search and two airports come up: DEN (Denver International) and Buckley Air National Guard Base, which I do not believe has any commercial flights. Often typing Den on a mobile device results in Buckley.
Any way to just have Denver be DEN?
Any way to just have Denver be DEN?
Oct 23, 2013, 4:28 pm
#537
Join Date: Mar 2012
Location: SAN
Posts: 1,396
Pardon if this is an overly simple question, but I am having a hard time determining the difference between "awards and upgrades", "award/upgrade", and "award" when setting award alerts.
Specifically, I set an alert (labeled as an "award & upgrade" alert) for JNB-ZRH on LX 289 09/22/13 for two passengers in business (I).
Today, the alert notified, but the flight does not appear on the UA site. I realized this might not be the right type of alert for partner availability (I will be booking with United miles) but am confused as to how I should have set this alert. When I search again for the same segment on EF the site returns with "The flight details provided do not match any scheduled flight." Checking on the LX site, the flight is in fact a scheduled flight. What gives there?
So, I suppose the question is, is the only way to set alerts for partner availability through the "awards and upgrades" tool and selecting "Star Alliance" as the airline? And, secondarily, is it only possible to set this type of alert if the flight is already available (in at least one class of service)?
Specifically, I set an alert (labeled as an "award & upgrade" alert) for JNB-ZRH on LX 289 09/22/13 for two passengers in business (I).
Today, the alert notified, but the flight does not appear on the UA site. I realized this might not be the right type of alert for partner availability (I will be booking with United miles) but am confused as to how I should have set this alert. When I search again for the same segment on EF the site returns with "The flight details provided do not match any scheduled flight." Checking on the LX site, the flight is in fact a scheduled flight. What gives there?
So, I suppose the question is, is the only way to set alerts for partner availability through the "awards and upgrades" tool and selecting "Star Alliance" as the airline? And, secondarily, is it only possible to set this type of alert if the flight is already available (in at least one class of service)?
Oct 23, 2013, 8:24 pm
#538
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Pardon if this is an overly simple question, but I am having a hard time determining the difference between "awards and upgrades", "award/upgrade", and "award" when setting award alerts.
Specifically, I set an alert (labeled as an "award & upgrade" alert) for JNB-ZRH on LX 289 09/22/13 for two passengers in business (I).
Today, the alert notified, but the flight does not appear on the UA site. I realized this might not be the right type of alert for partner availability (I will be booking with United miles) but am confused as to how I should have set this alert. When I search again for the same segment on EF the site returns with "The flight details provided do not match any scheduled flight." Checking on the LX site, the flight is in fact a scheduled flight. What gives there?
So, I suppose the question is, is the only way to set alerts for partner availability through the "awards and upgrades" tool and selecting "Star Alliance" as the airline? And, secondarily, is it only possible to set this type of alert if the flight is already available (in at least one class of service)?
Specifically, I set an alert (labeled as an "award & upgrade" alert) for JNB-ZRH on LX 289 09/22/13 for two passengers in business (I).
Today, the alert notified, but the flight does not appear on the UA site. I realized this might not be the right type of alert for partner availability (I will be booking with United miles) but am confused as to how I should have set this alert. When I search again for the same segment on EF the site returns with "The flight details provided do not match any scheduled flight." Checking on the LX site, the flight is in fact a scheduled flight. What gives there?
So, I suppose the question is, is the only way to set alerts for partner availability through the "awards and upgrades" tool and selecting "Star Alliance" as the airline? And, secondarily, is it only possible to set this type of alert if the flight is already available (in at least one class of service)?
Flight Alerts for flights departing greater than 331 days from today must be created via the Flight Availability or Awards & Upgrades results pages using the (!) button.
Second, uniquely for LX, any alert you create for it is the equivalent of doing an Award & Upgrade search and selecting LX as the airline, which is the Miles & More inventory, not Star Alliance inventory. Since *A is not an airline, you can't currently create an alert for LX award inventory from the *A point of view.
Oct 28, 2013, 6:42 pm
#539
Join Date: Apr 2006
Posts: 889
Newbie Question
Can someone explain why when I search for LH SEA FRA the available classes doesn't include O and I even though space is available?
I checked by using UA.com then just to be sure set an alert and EF instantly sent me a message indicating there is space. But when I do a search its not there.
Must be I'm dense about how the interface works.
I checked by using UA.com then just to be sure set an alert and EF instantly sent me a message indicating there is space. But when I do a search its not there.
Must be I'm dense about how the interface works.
Oct 29, 2013, 5:56 am
#540
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
Programs: DL DM MM, HH Diamond
Posts: 10,196
Seat alert - specific seats
Is the EF specific seat an AND search or an OR search? Ie if I choose 13A,13B,13C will it notify me if any one of those opens up or only if all of them do? If the former, is there a way to set up a seat alert that will only notify you when all 3 become available?
Thanks.
Thanks.
