Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
#2656
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 6,982
Regards
#2657
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
Starting next month EWR is apparently no longer included in NYC. Why IATA would do that makes no sense to me. But it highlights a problem with EF as I cannot enter more than one airport into the origin/destination fields. I would very commonly just enter NYC to get all of JFK, LGA and EWR when searching for flights. Now I would like to provide a list, but EF doesn't accept a list.
Can that be fixed?
Thanks.
Can that be fixed?
Thanks.
#2658
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
EWR will continue to be part of NYC for availability searches: https://crankyflier.com/2022/09/13/n...ot-a-big-deal/
#2659
Join Date: Nov 2006
Posts: 4
Hello ExpertFlyer Voice,
I've noticed that I can't see LX seatmaps for economy class, but I can for all other classes of travel. Economy seatmaps seem to regularly show "PRS NOT ALLOWED THIS CLASS OR ZONE" message. If this is a known problem, is there any timeline to getting that fixed?
Thanks!
p.s. I'm aware of the message
, but that is not the case in my experience, as Swiss do allow pre-assigned seating on many flights (for a fee), including the ones that I regularly look at.
I've noticed that I can't see LX seatmaps for economy class, but I can for all other classes of travel. Economy seatmaps seem to regularly show "PRS NOT ALLOWED THIS CLASS OR ZONE" message. If this is a known problem, is there any timeline to getting that fixed?
Thanks!
p.s. I'm aware of the message
SWISS Economy Seat Maps may not be available on all flights. This is because SWISS doesn't allow pre-assigned seating for all flights in the Economy cabin.
Last edited by Helix33; Sep 15, 2022 at 8:22 am Reason: adding in postscript
#2660
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Hello ExpertFlyer Voice,
I've noticed that I can't see LX seatmaps for economy class, but I can for all other classes of travel. Economy seatmaps seem to regularly show "PRS NOT ALLOWED THIS CLASS OR ZONE" message. If this is a known problem, is there any timeline to getting that fixed?
Thanks!
p.s. I'm aware of the message , but that is not the case in my experience, as Swiss do allow pre-assigned seating on many flights (for a fee), including the ones that I regularly look at.
I've noticed that I can't see LX seatmaps for economy class, but I can for all other classes of travel. Economy seatmaps seem to regularly show "PRS NOT ALLOWED THIS CLASS OR ZONE" message. If this is a known problem, is there any timeline to getting that fixed?
Thanks!
p.s. I'm aware of the message , but that is not the case in my experience, as Swiss do allow pre-assigned seating on many flights (for a fee), including the ones that I regularly look at.
As our note states this is only for some flights. We just checked LX 15 for Oct 15th and see the Economy seat map on that flight, as an example.
Apples and oranges. ITA has their own schedule, availability, and fare data and is the pricing engine for many airline and travel websites. EF uses the GDS APIs for data and is limited by their capabilities.
#2663
Join Date: May 2018
Location: FRA
Programs: LH SEN
Posts: 1,455
#2664
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,530
If today I can manually enter:
BOS - MCO, PVD - MCO, BOS - TPA, PVD - TPA
and execute this search 4 times, then it is entirely possible to modify EF so that I can enter:
BOS,PVD - MCO,TPA
And then EF will execute the four searches behind the scenes and then return the results to me on the screen in one grid.
I'm happy to discuss this further offline and offer technical advice if you're at all interested, although I'm sure there are plenty of other people who are more competent in this area than I am.
#2665
Join Date: Apr 2019
Posts: 26
Question on ExpertFlyer alerts
Hi all - quick question on EF alerts for Aeroplan award bookings. Unsurprisingly, I've been having trouble finding availability for summer 2023 travel ex NYC to Europe on UA/LH/LX/OS/etc in J. Before I commit to paying cash fare, I just wanted to know if it was possible to set up EF alerts on partner airlines for award availability in J. For example, could someone please provide guidance on how to set up an EF alert for JFK/EWR to ZRH on LX metal, if it's even a possibility? Thanks!
#2666
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,617
Since this is a fairly generic EF question, I'm moving this to the Travel Tools forum.
Adam Smith
AC Forum Moderator
Adam Smith
AC Forum Moderator
#2668
Join Date: Jul 2022
Posts: 3
QR inventory error
I'm getting the below error when searching award space on QR. What will be the ETA for fixing this? Thanks.
"QR award inventory is temporarily unavailable due to an issue with our data provider. They are actively working to fix the issue. Thank you for your patience."
"QR award inventory is temporarily unavailable due to an issue with our data provider. They are actively working to fix the issue. Thank you for your patience."
#2669
Join Date: Apr 2015
Location: Seattle, WA (US)
Programs: Oneworld (Emerald)
Posts: 127
Hi folks, we're testing a solution for BA/QR/IB awards in production, so you can search (ignore the message at the top of the page) and please email us directly if you find searches where there is an issue with the results or that just don't work, thank you.
Update 4/29: We're fixing edge case issues as they come up. As part of that we may have to turn off the search from time to time. We'll post here with updates and we won't remove the notification banners from the results pages until we think we have it correct. Thanks.
Update 4/29: We're fixing edge case issues as they come up. As part of that we may have to turn off the search from time to time. We'll post here with updates and we won't remove the notification banners from the results pages until we think we have it correct. Thanks.
I'm getting the below error when searching award space on QR. What will be the ETA for fixing this? Thanks.
"QR award inventory is temporarily unavailable due to an issue with our data provider. They are actively working to fix the issue. Thank you for your patience."
"QR award inventory is temporarily unavailable due to an issue with our data provider. They are actively working to fix the issue. Thank you for your patience."
#2670
Join Date: Dec 2010
Location: New York
Posts: 453
I have a question regarding Qatar Airways and American Airlines. I assume it's probably been asked before, and tried to search this thread but I don't think I've found what I need.
I understand QR can't be search; however, does that also apply if I'm trying to search for code shares with AA? Here's my example: looking at JFK to DOH award availability tomorrow (9/20), there is business class availability on both AA flight and QR flight:
On ExpertFlyer, I can successfully see U2 for the AA120 flight, and I would have expected to see U1 for AA8116 - the Qatar flight with 1 seat available. Isn't it how it's supposed to work? Or can it not find QR award inventory at all even if it's through AA? Hope my question makes sense!
I understand QR can't be search; however, does that also apply if I'm trying to search for code shares with AA? Here's my example: looking at JFK to DOH award availability tomorrow (9/20), there is business class availability on both AA flight and QR flight:
On ExpertFlyer, I can successfully see U2 for the AA120 flight, and I would have expected to see U1 for AA8116 - the Qatar flight with 1 seat available. Isn't it how it's supposed to work? Or can it not find QR award inventory at all even if it's through AA? Hope my question makes sense!