Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Feb 21, 2013, 12:43 pm
#226
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Either way it is not EF that is making any decision, the fare search request is sent to the GDS and we display the response.
Feb 23, 2013, 1:27 pm
#228
Join Date: Apr 2010
Location: NYCEWR
Programs: MP(1K) Million Miler, Marriott Plat
Posts: 478
Searching for EWR to LYS in June on UA or LH, I find (P) Business availability and fares on ITA. However searching flight availability on EF, P is either unavailable or is listed as First, not Business. What am I missing here?
Last edited by TheCount2; Feb 23, 2013 at 1:44 pm Reason: Include airlines.
Feb 23, 2013, 4:29 pm
#229
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
If you need further help please email us at [email protected] so we know who you are and can look at your account, thanks.
Feb 23, 2013, 4:32 pm
#230
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Feb 27, 2013, 9:06 pm
#233
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Feb 27, 2013, 9:07 pm
#234
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
I like to check for newly published fares when I'm out and about, but this makes it harder.
Feb 28, 2013, 10:35 am
#235
Join Date: Jun 2011
Location: San Jose, CA
Programs: DL DM, HH Gold, SPG Gold, Hyatt Plat
Posts: 2,874
I've noticed this a few times now when searching for DL flight availability for upcoming trips a few days out (checking upgrade probability, etc). It will go from F/J 9 to some other number. Just checked it now for my Monday flight SFO-JFK, and the previous J9 dropped to J4. When I checked the seat map it still only shows 1 person in J. I also noticed every other flight had available fares maxing out at 4 both in F/J and in economy.
Is this something on DL end or EF? What's going on here? I can still go to the DL website and search for 9 seats and it does come back with available fares.
Is this something on DL end or EF? What's going on here? I can still go to the DL website and search for 9 seats and it does come back with available fares.
Feb 28, 2013, 11:08 am
#236
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I've noticed this a few times now when searching for DL flight availability for upcoming trips a few days out (checking upgrade probability, etc). It will go from F/J 9 to some other number. Just checked it now for my Monday flight SFO-JFK, and the previous J9 dropped to J4. When I checked the seat map it still only shows 1 person in J. I also noticed every other flight had available fares maxing out at 4 both in F/J and in economy.
Is this something on DL end or EF? What's going on here? I can still go to the DL website and search for 9 seats and it does come back with available fares.
Is this something on DL end or EF? What's going on here? I can still go to the DL website and search for 9 seats and it does come back with available fares.
If you have questions about a specific Flight Availability search, please email the details to [email protected]
Feb 28, 2013, 2:24 pm
#237
Join Date: Jun 2011
Location: San Jose, CA
Programs: DL DM, HH Gold, SPG Gold, Hyatt Plat
Posts: 2,874
Seat Maps are never a good indicator of how many tickets are available as you can have sold tickets without assigned seats as well as blocked seats.
If you have questions about a specific Flight Availability search, please email the details to [email protected]
If you have questions about a specific Flight Availability search, please email the details to [email protected]
Seeing it at J9 all week and then suddenly drop to J4 kind of spooked me, but in the end it seems to be either a glitch on DL's end reporting it or EF's end, not sure though.
Feb 28, 2013, 4:11 pm
#238
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
The seat map was just anecdotal evidence which spurred me to look into it further (I didn't rely on that as proof). The odd thing is that ALL classes for ALL flights that I searched for Monday 3/4 on SFO-JFK for DL were maxing out at 4 instead of the normal 9. It's back to normal now. It's something that I have noticed happen a few times now, and then a few hours or minutes later it reverts back to maxing out at 9 for each fare.
Seeing it at J9 all week and then suddenly drop to J4 kind of spooked me, but in the end it seems to be either a glitch on DL's end reporting it or EF's end, not sure though.
Seeing it at J9 all week and then suddenly drop to J4 kind of spooked me, but in the end it seems to be either a glitch on DL's end reporting it or EF's end, not sure though.
Mar 3, 2013, 7:14 pm
#239
Moderator, All Nippon Airways and Japan
Join Date: Sep 2005
Location: TYO
Programs: NH SFC (*G), JL JGP (OWE), AS MVP, WOH E, IHG SE
Posts: 3,908
I've been having trouble pulling up fare rules and routings on just about every city pair I've searched within the past few hours. Is there some kind of system outage?
Mar 3, 2013, 7:59 pm
#240
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741