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Award booking services - a list and some reviews

Old Feb 3, 2014, 1:11 pm
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This list is not an endorsement of any particular award booking service.
Please do your research and read this thread.

Please refer to the FT Disclaimers for disclaimer of responsibility for use of these services, etc.

Please feel free add other services and options you are aware of to this wiki.

Also, please post any personal experiences you may have with any of these services in this thread.

Reviews which appear to have been solicited by the service providers based upon content and posting history will be deleted. If you are a brand new or a member with a low post count and wish that your post not be deleted, please be sure to include the following details in your review: program(s), number of miles or points and the desired destinations and hotels. Please also include the itinerary booked by the service including the airlines, routing and hotels, the number of points needed to book that trip and the fee charged.

Award booking services (alphabetical):
  • Award Advocate - Domestic $100 p/p International $125 p/p, no additional charge for last minute. Changes $50. Also 10% discount for families traveling with children and active military
  • Award Booking Service - $25 up front search fee plus $150/ticket & $49 per 30-minute skype consultations (ask anything!)
  • Award Butler - Award Search: $79 for up to two passengers; flight info provided but does not include booking. Booking starting at $149 for first two passengers.
  • Award Chaser - Search fee starting at $79. Itinerary only - no booking provided
  • Award Expert - (MatthewLAX on FT, Live and Let's Fly blog) $150 first passenger, $100 each additional passenger; $250 per person for RTW; $50/ticket booking fee.
  • Award Flight Assist - Specialising in Australian frequent flyer programs; from AU$199 for the first passenger, additional charges for complex itineraries and more passengers
  • Award Planners - One way $129, additional person $99; Round trip $199, additional person $99; Multi City $249 additional person $149
  • Award Travel Consulting - Award Search: $125/person; Booking ticket: $75/itinerary; changes: new trip
  • Awardmagic - $179 per person OW/RT plus one stop or $279 per person for three or more destinations
  • BoundlessMiles - (Dominik Żmuda/Travelling the World): Booking: starting at $50 per passenger; Changes: half of award flight service fee paid
  • CabinChief - Bookings are $49 per pax
  • CatchUsFlying - $125 CAD/person for round-trip, $225 CAD/person for complex round-the-world. Consulting available at $75CAD/hour. (loganre17) on FT
  • Chatflights - Use app to chat in real time with real travel hackers to book travel for points or cash. Booking fee $295 pp coach and business, $395 pp first class.
  • Cranky Concierge - $75 per person each way domestic; $95 per person each way international
  • First Class and Beyond - "Concierge-style" bookings. Fee is based on the value of the retail ticket, $250/person minimum.
  • Flightfox - Consultative flight searching; fees start at $100 (requires credit card authorization up front)
  • Flyermiles - (Graham / YOWgary) $150 + 50 per additional person, $250 for RTW awards. Offers detailed information on how to book your own award.
  • iflywithmiles.com - (Mike/Melissa): 150 USD first person, 85 for additional person on same itin. Change fees vary.
  • JJ Award Travel - FT Member since 2012 - No upfront fees. Basic one-way or round-trip air award travel consisting of a total of 8 legs or less for the entire itinerary: $250 for the first person and $125 for each additional person. Complex one-way or round-trip air award travel consisting of a total of 9 or more legs per direction is additional. FT members get a 10% discount.
  • Loophole Travel - Award Travel Coaching $150 for first passenger and $100 for each additional passenger. Points Earning and MS Coaching also available.
  • Luxury Travel Consulting - (Jasper2009 on Flyertalk): $150 per person per ticket
  • Miles Help - Domestic: $100 OW; $140 RT/complex. International: $150 OW; $200 RT/complex. $50 each additional person
  • Miles Momma Booking Services - Airline Booking: $200 up to 2 passengers. $75 additional passengers. $50 non-refundable up front. Changes $50
  • MileValue Award Booking Service - (Scott Grimmer): Booking: $125 per person per award; $15 up front. Full payment required for successful search even if not booked. Change fee not currently listed; previously $79
  • PMM Travel Consulting - (Miguel R. Quinones/AwardWallet Blog): Booking: $125 per passenger for the first two, $99 for each additional. Additional charges for complex itineraries. Credit card advice and travel planning services.
  • Point.me - merger of services formerly provided by PointsPro (Ben Schlappig/One Mile At a Time) and Juice Miles
  • Reward Flyer - Domestic: $50 first person; $25 each additional person. International: $100 first person; $50 each additional person
  • SFO777.com - (SFO777 on FT) Booking: $200 first passenger, $100 each additional passenger; change fees vary
  • Travel Codex - Per person pricing: $50 for North America award / $100 for International award.
  • The Flying Mustache - $100 per ticket; additional fees for more than eight segments. Change fees vary
  • The Short Final - $100 per person. $100 upfront deposit that is fully refundable if no itinerary found.
  • Travel Is The Point - USA, Canada/Mexico & the Caribbean – starting at $50 per person. All Other International Destinations – starting at $100 per person.
  • zainman - FT member since 2009. Booking: $200 first passenger, $100 each additional passenger; change fees vary, consultant services for $ as well
  • Zero Hassle Rewards - $100 per person. Discounts for domestic and one-way
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Award booking services - a list and some reviews

Old Mar 23, 2013, 5:32 pm
  #136  
 
Join Date: Jun 2009
Location: DFW
Posts: 454
Originally Posted by travelkid
E-mail all of them- ask for a price quote for a full package. Your replies will easily determine who to proceed working with.
Is it appropriate to email all of them in essence to low ball them from their original quotes? Are these prices negotiable? Theoretically, some would have no problem charging $800 dollars to book 4 of us directly from DFW to SEA (as an example!)
horseymen is offline  
Old Mar 23, 2013, 5:42 pm
  #137  
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Originally Posted by horseymen
Is it appropriate to email all of them in essence to low ball them from their original quotes? Are these prices negotiable? Theoretically, some would have no problem charging $800 dollars to book 4 of us directly from DFW to SEA (as an example!)
Everything is negotiable. The customer is always right

Especially on larger bookings, you may score a deal.
travelkid is offline  
Old Mar 23, 2013, 7:07 pm
  #138  
 
Join Date: Dec 2009
Posts: 5,439
Originally Posted by horseymen:20470800
It's hard to explain what I want - but what I think I want isn't very hard to get - but I want to pay someone who knows more than I do to sit and just email back and forth - bounce ideas off of me - not even necessarily who has many tricks. But something like "We have all summer, we want to go some place that we can't drive to in a couple of days, this is what we got as far as points - what do you suggest?" For four people - it seems like fees get up to $600 - where this may take an hour conversation over a few days. Any ideas on lower-cost booking services for newbies when the challenge isn't particularly hard - but it's a first time award booking for them and they want to pay for the handholding/spoon feeding?
To be honest, for that don't use an award booking service, you'd get better results and advice by opening up a thread here on FlyerTalk
belfordrocks is offline  
Old Mar 23, 2013, 7:31 pm
  #139  
 
Join Date: Dec 2009
Location: MSP
Programs: DL GM, AMEX Business Platinum, AMEX Delta Reserve, DL SkyClub Member, Choice PM
Posts: 2,218
Originally Posted by horseymen
It's hard to explain what I want - but what I think I want isn't very hard to get - but I want to pay someone who knows more than I do to sit and just email back and forth - bounce ideas off of me - not even necessarily who has many tricks. But something like "We have all summer, we want to go some place that we can't drive to in a couple of days, this is what we got as far as points - what do you suggest?" For four people - it seems like fees get up to $600 - where this may take an hour conversation over a few days. Any ideas on lower-cost booking services for newbies when the challenge isn't particularly hard - but it's a first time award booking for them and they want to pay for the handholding/spoon feeding?
Just cut to the chase:
Where do you want to fly and when?
Which airline alliance?
What is your flexibility?
dd1612 is offline  
Old Mar 24, 2013, 1:15 am
  #140  
 
Join Date: Jun 2009
Location: DFW
Posts: 454
Originally Posted by dd1612
Just cut to the chase:
Where do you want to fly and when?
Which airline alliance?
What is your flexibility?
That's why I wanted to talk to someone who has knowledge. I've spent probably 100 hours reading - but I've never done it before - and I don't want to miss something or an idea or something beyond my scope.

Summer vacation. Some place cool. Flexibility? May 20th to August 15th. 4 business class tickets. 100k UR, 100k MR, 50k AA, 50k United is what I've got right now.

It seems that going to actual Alaska is my best bet as far as best bang for the miles buck as far as going some place exotic that is an uncomfortable drive.. but maybe I'm missing something.

But maybe one can transfer UR miles to get 2 of the tickets using XYZ redemption on some alliance and one can transfer MR miles to get the other 2 tickets using ABC redemption on the same alliance but different program. These are things that as a rookie, you just don't know! Maybe it opens up other places. There's a value for me in having that kind of dialogue with someone who is super knowledgable. I'm a pretty smart person - but hopefully you can understand the whole idea of 30 airline programs and thousands of destinations for someone who has flown 5 times in his life is a little overwhelming.

Edited to add: This is trending toward its own subject, so I'll move it to its own thread - but it sounds like something like what I'm looking for isn't necessarily best suited for award booking - which is good as we learn the types of things that are and are not suited for award booking.

Last edited by horseymen; Mar 24, 2013 at 11:35 am
horseymen is offline  
Old Mar 25, 2013, 11:55 pm
  #141  
 
Join Date: Feb 2006
Location: NYC
Programs: AA, Marriott, Hilton
Posts: 243
Just saw an ad for "Lantern Travel" under the Flyertalk logo on this page. They seem like a new award travel service, maybe 1-2 months old?
hotstepper is offline  
Old Mar 26, 2013, 12:34 pm
  #142  
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Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
Crossposting is not really the best way to get an answer.... Since most of your miles are with US and AA try ONE of those forums and see what kind of answers you get before posting in all forums.

Plenty of threads in the US forum to read what awards to Europe will cost you and how to see what's available.
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Old May 1, 2013, 4:08 am
  #143  
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Updated based on this PM;

"...My URL is http://www.awardbookingservice.com

To prevent spam I do not post my email address on the page but have a simple form located at: http://www.awardbookingservice.com/contact-us/..."
travelkid is offline  
Old May 9, 2013, 1:35 pm
  #144  
 
Join Date: Apr 2013
Posts: 2
I will mention my award booking service as well.

I try to answer within 24 hrs and since its not my FT job, I haven't advertised enough but do get 3-4 customers per week (referrals through friends and family) and if I ever get more than 10 a week, I will advise the customer to either wait or contact other services.
umap is offline  
Old May 21, 2013, 10:50 pm
  #145  
 
Join Date: Jun 2012
Location: SFO
Posts: 210
any suggestions if I already researched and picked out the flights with availability, and just need someone to do the agent roulette routine to do the actual booking?
glynot is offline  
Old May 21, 2013, 11:04 pm
  #146  
 
Join Date: Dec 2009
Posts: 5,439
If you've gotten that far just do it yourself I reckon.
belfordrocks is offline  
Old May 22, 2013, 8:09 pm
  #147  
 
Join Date: Apr 2011
Location: BOS
Programs: Marriott, AAdvantage, United, Club Carlson
Posts: 1,687
My signature as well
BostonFlyer1624 is offline  
Old Jun 12, 2013, 1:00 pm
  #148  
 
Join Date: Apr 2011
Location: Philadelphia
Posts: 297
I'd love you to add my site to the award booking list.

You can find the award booking page at:

http://www.extrapackofpeanuts.com/aw...oking-service/

It has a fillable form on that page for people to fill out.

Current cost is $150 for the first person, $50 for each additional person on the same itinerary.

My handle here is civico, and my email address is [email protected]

Thanks!
civico is offline  
Old Jun 15, 2013, 2:39 pm
  #149  
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Originally Posted by civico
I'd love you to add my site to the award booking list.

You can find the award booking page at:

http://www.extrapackofpeanuts.com/aw...oking-service/

It has a fillable form on that page for people to fill out.

Current cost is $150 for the first person, $50 for each additional person on the same itinerary.

My handle here is civico, and my email address is [email protected]

Thanks!
^
travelkid is offline  
Old Jun 19, 2013, 1:01 pm
  #150  
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Join Date: Jun 2013
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there are many lists available on website but how could we make sure all are corect.
mapleexecutivelivery is offline  

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