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Award booking services - a list and some reviews

Old Feb 3, 2014, 2:11 pm
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This list is not an endorsement of any particular award booking service.
Please do your research and read this thread.

Please refer to the FT Disclaimers for disclaimer of responsibility for use of these services, etc.

Please feel free add other services and options you are aware of to this wiki.

Also, please post any personal experiences you may have with any of these services in this thread.

Reviews which appear to have been solicited by the service providers based upon content and posting history will be deleted. If you are a brand new or a member with a low post count and wish that your post not be deleted, please be sure to include the following details in your review: program(s), number of miles or points and the desired destinations and hotels. Please also include the itinerary booked by the service including the airlines, routing and hotels, the number of points needed to book that trip and the fee charged.

Award booking services (alphabetical):
  • Award Advocate - Domestic $100 p/p International $125 p/p, no additional charge for last minute. Changes $50. Also 10% discount for families traveling with children and active military
  • Award Booking Service - $25 up front search fee plus $150/ticket & $49 per 30-minute skype consultations (ask anything!)
  • Award Butler - Award Search: $79 for up to two passengers; flight info provided but does not include booking. Booking starting at $149 for first two passengers.
  • Award Chaser - Search fee starting at $79. Itinerary only - no booking provided
  • Award Expert - (MatthewLAX on FT, Live and Let's Fly blog) $150 first passenger, $100 each additional passenger; $250 per person for RTW; $50/ticket booking fee.
  • Award Flight Assist - Specialising in Australian frequent flyer programs; from AU$199 for the first passenger, additional charges for complex itineraries and more passengers
  • Award Planners - One way $129, additional person $99; Round trip $199, additional person $99; Multi City $249 additional person $149
  • Award Travel Consulting - Award Search: $125/person; Booking ticket: $75/itinerary; changes: new trip
  • Awardmagic - $179 per person OW/RT plus one stop or $279 per person for three or more destinations
  • BoundlessMiles - (Dominik Żmuda/Travelling the World): Booking: starting at $50 per passenger; Changes: half of award flight service fee paid
  • CabinChief - Bookings are $49 per pax
  • CatchUsFlying - $125 CAD/person for round-trip, $225 CAD/person for complex round-the-world. Consulting available at $75CAD/hour. (loganre17) on FT
  • Chatflights - Use app to chat in real time with real travel hackers to book travel for points or cash. Booking fee $295 pp coach and business, $395 pp first class.
  • Cranky Concierge - $75 per person each way domestic; $95 per person each way international
  • First Class and Beyond - "Concierge-style" bookings. Fee is based on the value of the retail ticket, $250/person minimum.
  • Flightfox - Consultative flight searching; fees start at $100 (requires credit card authorization up front)
  • Flyermiles - (Graham / YOWgary) $150 + 50 per additional person, $250 for RTW awards. Offers detailed information on how to book your own award.
  • iflywithmiles.com - (Mike/Melissa): 150 USD first person, 85 for additional person on same itin. Change fees vary.
  • JJ Award Travel - FT Member since 2012 - No upfront fees. Basic one-way or round-trip air award travel consisting of a total of 8 legs or less for the entire itinerary: $250 for the first person and $125 for each additional person. Complex one-way or round-trip air award travel consisting of a total of 9 or more legs per direction is additional. FT members get a 10% discount.
  • Loophole Travel - Award Travel Coaching $150 for first passenger and $100 for each additional passenger. Points Earning and MS Coaching also available.
  • Luxury Travel Consulting - (Jasper2009 on Flyertalk): $150 per person per ticket
  • Miles Help - Domestic: $100 OW; $140 RT/complex. International: $150 OW; $200 RT/complex. $50 each additional person
  • Miles Momma Booking Services - Airline Booking: $200 up to 2 passengers. $75 additional passengers. $50 non-refundable up front. Changes $50
  • MileValue Award Booking Service - (Scott Grimmer): Booking: $125 per person per award; $15 up front. Full payment required for successful search even if not booked. Change fee not currently listed; previously $79
  • PMM Travel Consulting - (Miguel R. Quinones/AwardWallet Blog): Booking: $125 per passenger for the first two, $99 for each additional. Additional charges for complex itineraries. Credit card advice and travel planning services.
  • Point.me - merger of services formerly provided by PointsPro (Ben Schlappig/One Mile At a Time) and Juice Miles
  • Reward Flyer - Domestic: $50 first person; $25 each additional person. International: $100 first person; $50 each additional person
  • SFO777.com - (SFO777 on FT) Booking: $200 first passenger, $100 each additional passenger; change fees vary
  • Travel Codex - Per person pricing: $50 for North America award / $100 for International award.
  • The Flying Mustache - $100 per ticket; additional fees for more than eight segments. Change fees vary
  • The Short Final - $100 per person. $100 upfront deposit that is fully refundable if no itinerary found.
  • Travel Is The Point - USA, Canada/Mexico & the Caribbean starting at $50 per person. All Other International Destinations starting at $100 per person.
  • zainman - FT member since 2009. Booking: $200 first passenger, $100 each additional passenger; change fees vary, consultant services for $ as well
  • Zero Hassle Rewards - $100 per person. Discounts for domestic and one-way
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Award booking services - a list and some reviews

Old Jul 29, 2023, 9:44 am
  #781  
 
Join Date: Nov 2006
Location: Left Coast
Programs: UA 1K & 1MM, HH Diamond, Marriott/SPG Gold (UA comp)
Posts: 1,349
UA Nov 7
EWR-SFO-TPE
22.5H
50,000 econ

UA Nov 8 or 9
EWR-ORD-SFO-TPE
23.5H
200,000 biz

for example...
weezl is offline  
Old Jul 29, 2023, 9:57 am
  #782  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,312
Originally Posted by Jy10871
if someone can find a good booking, I will happily pay the award ticket search fee. Many vendors listed here have their sites down so looking here.
I’m looking to find mileage reward redemptions for a one way flight from EWR to Taiwan (or an adjacent city) around 40k points for economy flight hopefully under 26hrs of travel time around November timing. For some reason I’m having trouble finding any good flights even after searching all carriers since I have a ton of United, American, Chase, Capital One, and Bilt rewards. I even tried partner airlines like Air Canada, Virgin, ANA, JAL, etc, but hoping someone here knows of more advanced searching techniques they can share with me. Would love to see some good business or first redemptions for comparison too.
There are several tools available to search for awards availability.

Here are links to a few recent threads discussing some of them:
SPN Lifer and abaheti like this.
TWA884 is offline  
Old Sep 17, 2023, 8:53 pm
  #783  
 
Join Date: May 2015
Posts: 143
concierge services worth for award booking?

Hello,
I am looking flight options from Seattle to Delhi (with a week of stopver at London) with awards/points. So far I am searching it myself with point.me.
I came across their concierge services and similar other services too, who charges some fees for this search. I got some questions regarding same.
- Do they search from point to point and pretty much same job which website like point.me works?
- They charge around $200 person and then $200 for another one. I can't understand this part. If they are able to find one ticket with reasonable points and give me, I can book my other two passengers on same route/day, isn't ?
Just trying to understand, if it would make sense to ask them to search for different routes and different dates and they can see more than what I see in point.me.
Thanks
abhisheks77 is offline  
Old Sep 17, 2023, 9:25 pm
  #784  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: MEL CHC
Posts: 20,831
Awards for 2 people on the same flight can be 2-3-4 times harder to get. Especially if business class .
SPN Lifer and abaheti like this.

Last edited by TWA884; Sep 17, 2023 at 11:29 pm Reason: Referral link is unnecessary after the threads were merged
Mwenenzi is offline  
Old Nov 13, 2023, 2:06 pm
  #785  
Suspended
 
Join Date: May 2021
Posts: 388
Originally Posted by newaarondavidson
I recently used http://www.worldclassperks.com/ with great results
this site already went belly up.
AfterHour is offline  
Old Nov 13, 2023, 2:34 pm
  #786  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,081
Originally Posted by 747FC
If you are an award booking service that is currently serving the traveling public, please identify yourself by posting in this thread so that all can benefit from your services. Bonus points to those services that actually identify the owner and the place of business.

Many thanks.
Eight months later, and not a single award booking service has come forward to identify themselves. Wonder why all the secrecy?
747FC is offline  
Old Dec 7, 2023, 7:17 pm
  #787  
 
Join Date: Mar 2002
Location: Portland, Or. AA Lifetime Plat, Bonvoy Lifetime Plat, AMEX Plat
Posts: 194
Hi. Link you provide does not work. Can you double check please. Thanks
milesaremymantra is offline  
Old Dec 7, 2023, 7:49 pm
  #788  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,312
Originally Posted by milesaremymantra
Hi. Link you provide does not work. Can you double check please. Thanks
To whom are you addressing this?
TWA884 is offline  
Old Dec 7, 2023, 9:08 pm
  #789  
 
Join Date: Mar 2002
Location: Portland, Or. AA Lifetime Plat, Bonvoy Lifetime Plat, AMEX Plat
Posts: 194
How to reach Jasper2009?

Originally Posted by quietdesperation
I used Jasper2009 for the second time, he found efficient booking options for our business class award travel to and from europe. I'd unreservedly recommend him to anyone looking for this type of service. Feel free to reach out if you have any questions.

best,
milesaremymantra is offline  
Old Dec 7, 2023, 9:15 pm
  #790  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,312
Originally Posted by milesaremymantra
How to reach Jasper2009?
Did you try sending him a Private Message?
TWA884 is offline  
Old Dec 10, 2023, 12:16 pm
  #791  
 
Join Date: Mar 2002
Location: Portland, Or. AA Lifetime Plat, Bonvoy Lifetime Plat, AMEX Plat
Posts: 194
Originally Posted by quietdesperation
I used Jasper2009 for the second time, he found efficient booking options for our business class award travel to and from europe. I'd unreservedly recommend him to anyone looking for this type of service. Feel free to reach out if you have any questions.

best,
Do you have a link for Jasper2009? Googled this and nada. Thanks

Originally Posted by GeezerCouple
NOPE, that's not what we would want, either!

We use Jasper2009, and have now used him quite a few times, to Europe (including to Oslo, back from Bergen; also to Turin, so not just the "biggies"), a trip home from Hong Kong (twice, actually), and to NZ and back from Sydney.
He's also a travel agent, so now he arranges those for us, too. But the BIG help is with those awards F or J travel.

He has learned "what we like" (and what we do NOT want), so we sometimes will tell him that "if the right flights open up, just grab them for us!". Worst case would be a fee to re-bank, but that has never happened. We've just given him our account numbers and he moves the required points for us, etc.
We had an opportunity to meet him in person fairly early, so that helped a lot with us not thinking of him as a "bot" and also just a sense of "him". Plus he started having our charge information for the hotel reservations, so....

He's worked out very well indeed.
Here is a link to his website:
Award Bookings - Luxury Travel Consulting Luxury Travel Consulting

GC
Hi. Promise I do read thru posts, but here again is reference to Jasper 2009 and the link you post is "not found." Anyone else? Thanks!

Last edited by TWA884; Dec 10, 2023 at 12:20 pm Reason: Merge consecutive posts by the same member; please use the multi-quote function. Thank you.
milesaremymantra is offline  
Old Dec 10, 2023, 12:43 pm
  #792  
 
Join Date: Mar 2002
Location: Portland, Or. AA Lifetime Plat, Bonvoy Lifetime Plat, AMEX Plat
Posts: 194
Apologies!

Originally Posted by TWA884
To whom are you addressing this?
Apologies! Haven't been on FT in awhile and took a bit to reeducate myself. Thanks for what you do for the FT community.
milesaremymantra is offline  
Old Dec 10, 2023, 1:05 pm
  #793  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,081
Originally Posted by milesaremymantra
Do you have a link for Jasper2009? Googled this and nada. Thanks


Hi. Promise I do read thru posts, but here again is reference to Jasper 2009 and the link you post is "not found." Anyone else? Thanks!
A while back, I posted a query asking anyone who is in business to identify themselves. Nada.
747FC is offline  
Old Jan 7, 2024, 9:50 am
  #794  
 
Join Date: Oct 2015
Posts: 3
Hi, Im in the early stages of planning my RTW honeymoon trip and would like to procure services from someone or an agency that can not only help with the RTW flight booking but also optimizing the hotel award redemptions, etc.

Further, a nice to have would be help setting a point building strategy for this trip and in general as I own a business and have lots of spend to use for point building.

None of the services Ive seen to date offer the hotel award support, just the flight support. Thanks for any guidance or referrals.
goblue2557 is offline  
Old Jan 7, 2024, 1:44 pm
  #795  
 
Join Date: Nov 2013
Programs: AA Lifetime Platinum; Amex Plat; Four Seasons; Fairmont; HH; etc.; "Retirees-In-Training"
Posts: 658
Originally Posted by milesaremymantra
Do you have a link for Jasper2009? Googled this and nada. Thanks


Hi. Promise I do read thru posts, but here again is reference to Jasper 2009 and the link you post is "not found." Anyone else? Thanks!

VERY sorry to have been AWOL recently.
I've finally logged on to FT after what was a longer interval than I had expected.

Separately, I have also tried to contact Jasper9000, and I've not succeeded.
His contact info (several) seem to be gone, and I admit that I am worried.
We had met him personally, twice about 5+ years ago. Because he is also a regular travel agent, we had had started also using him for some other travel arrangements... and thus he knew "where we were". And it was a city he visited frequently. So we had arranged to meet briefly at a Club Lounge at the hotel we were staying at, and we did that again a year or two later.
Because I wanted a "fast" way to contact him while we were traveling if there were any problems, we also had his personal phone number.
... and that doesn't seem to be working now, either.
So, yes, we are worried.
[He had previously asked that I not make any more referrals for a time. I assumed he was just busy. Perhaps he was ill?]

If there is anyone here who has been in touch with him since November, could you send us a PM through FT?
Or directly to [email protected] ?

And I guess we'll need to find another "awards service"...

Many thanks, and Belated Happy Holidays to all!

GC
GeezerCouple is offline  

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