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Award booking services - a list and some reviews

Award booking services - a list and some reviews

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Old Aug 15, 18, 12:52 am   -   Wikipost
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This list is not an endorsement of any particular award booking service.
Please do your research and read this thread.


See the FT Disclaimers for disclaimer of responsibility for use of these services, etc.
Please add other services and options you know about to this wiki.
Also, please post any personal experiences you may have with any of these services in this thread.


Award booking services (alphabetical):
  • Award Advocate - Domestic $100 p/p International $125 p/p, no additional charge for last minute. Changes $50. Also 10% discount for families traveling with children and active military
  • AwardBird - Economy: $39 for the 1st passenger and $19 for each additional; Business/First: $69 for the 1st passenger and $39 for each additional
  • Award Booking Service - $25 up front search fee plus $150/ticket & $49 per 30-minute skype consultations (ask anything!)
  • Award Butler - Award Search: $79 for up to two passengers; flight info provided but does not include booking. Booking starting at $149 for first two passengers.
  • Award Chaser - Search fee starting at $79. Itinerary only - no booking provided
  • Awarding Canada - Specializing in awards for Canadians, especially with Aeroplan, but with expertise available for anyone, worldwide. $150CAD for first passenger, $100CAD per passenger thereafter. Infants charged $25 instead. 2% discount if paid by Interace-Transfer.
  • Award Guru - $100 flat fee. Unlimited number of passengers. Website down as of 23-June-2018
  • Award Planners - One way $129, additional person $99; Round trip $199, additional person $99; Multi City $249 additional person $149
  • Award Travel Consulting - Award Search: $125/person; Booking ticket: $75/itinerary; changes: new trip
  • Awardmagic - $179 per person OW/RT plus one stop or $279 per person for three or more destinations
  • Awards & Travel - (iqbalt from FT) $100 for the first person; $50 for additional personnel. Explorer and RTW awards will be $200/ per person. Website down as of 23-June-2018
  • Book Your Award - (Gary Leff/View From The Wing): Booking: $185 per person; changes: $75 per person, each way
  • Boundless Miles - (Dominik Żmuda/Travelling the World): Booking: $50 USD per passenger, $25 change/cancellation fee per passenger
  • CabinChief - Bookings are $49 per pax
  • Cranky Concierge - $75 per person each way domestic; $95 per person each way international
  • First Class and Beyond - "Concierge-style" bookings. Fee is based on the value of the retail ticket, $250/person minimum.
  • Flightfox - Consultative flight searching; fees start at $100 (requires credit card authorization up front)
  • iflywithmiles.com - (Mike/Melissa): 150 USD first person, 85 for additional person on same itin. Change fees vary.
  • JJ Award Travel - $175 for the first person/$75 each additional. Complex awards more. Currently giving 10% discount when you mention FT. 20% off per referral.
  • Juicy Miles - (Adam/Point Me to the Plane): $125 per person for the first two travelers. $100 per each additional traveler. For Round-the-World (RTW) awards, pricing will vary
  • Loophole Travel - Award Travel Coaching $150 for first passenger and $100 for each additional passenger. Points Earning and MS Coaching also available.
  • Luxury Travel Consulting - (Jasper2009 on Flyertalk): $150 per person per ticket
  • MilesConcierge - (callmedtop on FT) "High-touch" award bookings, emphasizing personalized engagement for every customer. $125 for first passenger, $100 for each additional. Not accepting new bookings as of 23-June-2018
  • MilesElite - $99 for award search and $149 for award search and booking. No such domain as of 23-June-2018
  • Miles Help - Domestic: $100 OW; $140 RT/complex. International: $150 OW; $200 RT/complex. $50 each additional person
  • Miles Momma Booking Services - Airline Booking: $200 up to 2 passengers. $75 additional passengers. $50 non-refundable up front. Changes $50
  • MileValue Award Booking Service - (Scott Grimmer): Booking: $125 per person per award; $15 up front. Full payment required for successful search even if not booked. Change fee not currently listed; previously $79
  • PMM Travel Consulting - (Miguel R. Quinones/AwardWallet Blog): Booking: $125 per passenger for the first two, $99 for each additional. Additional charges for complex itineraries. Credit card advice and travel planning services.
  • PointsPros - (Ben Schlappig/One Mile At A Time): Booking: $300 first passenger, changes: $100
  • Reward Flyer - Domestic: $50 first person; $25 each additional person. International: $100 first person; $50 each additional person
  • Shrewd Travel - (skyvanman on FT) Booking: $250 per person; changes: varies; Available via phone or e-mail or even FT PM. Website down as of 23-June-2018
  • SFO777.com - (SFO777 on FT) Booking: $200 first passenger, $100 each additional passenger; change fees vary
  • The Flying Mustache - $100 per ticket; additional fees for more than eight segments. Change fees vary
  • The Points Jet Setter - $150 for the first passenger and $75 per each additional passenger. Website down as of 23-June-2018
  • Upgrd Awards - (MatthewLAX on FT, Live and Let's Fly blog) $150 first passenger, $100 each additional passenger; $250 per person for RTW; changes $75 but can vary. $50/ticket booking fee
  • zainman - FT member since 2009. Booking: $200 first passenger, $100 each additional passenger; change fees vary, consultant services for $ as well
  • Zero Hassle Rewards - $100 per person. Discounts for domestic and one-way
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Old May 28, 14, 5:41 am
  #226  
 
Join Date: Sep 2012
Programs: Hyatt Diamond, Hilton Diamond, SPG Gold..Flying the world in Business and First Class only
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Easy Award Booking

Easy Award Booking will help you to find the perfect award. We specialize in Canadian award with significant knowledge on Aeroplan tickets. Including mini-rtw. We charge $99CAD per award. PM or visit www.easyawardbooking.com for more info.

Last edited by alexisonsmith; May 29, 14 at 7:24 pm Reason: edit
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Old May 28, 14, 8:25 am
  #227  
 
Join Date: May 2004
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Award booking services

I would appreciate any help in locating a service that provides help in using miles/points to get award seats to a specific destination.
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Old May 28, 14, 9:36 am
  #228  
 
Join Date: Aug 2010
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Originally Posted by kayjay View Post
I would appreciate any help in locating a service that provides help in using miles/points to get award seats to a specific destination.
You might find this thread useful:

http://www.flyertalk.com/forum/trave...e-reviews.html
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Old May 28, 14, 8:23 pm
  #229  
 
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Originally Posted by lwildernorva View Post
Very. Thank you, right on point.
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Old Jun 21, 14, 4:27 pm
  #230  
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This is the 3rd recommendation from someone with only 1 post.... sorry, but highly suspect.
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Old Jun 23, 14, 1:30 pm
  #231  
 
Join Date: Feb 2014
Posts: 287
Not sure about the thread rules but I just sent juicymiles a request. Will update everyone on the progress. I am familiar with award booking and did quite a bit of searching on multiple websites. Have both kvs and experflyer and use them on relatively constant basis, so have an idea about baseline costs of miles.

The itinerary is BLR -> Europe stopover open jaw -> SEA stopover with a domestic free leg if possible -> HKG stopover with possible open jaw in asia -> BLR

Have about 100k in AA, 50K in AS, 160K in UR. Class of service doesn't matter.

Do we have another thread for a reverse bidding by the booking services ? I think that will be even more helpful.

Originally Posted by RTW1 View Post
This is the 3rd recommendation from someone with only 1 post.... sorry, but highly suspect.
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Old Jun 24, 14, 9:52 am
  #232  
 
Join Date: Feb 2014
Posts: 287
Review is for juicymiles

Contacted and got a pretty fast response (under 30 mins i think). Two emails to clarify the request some more. Cordial person. The cost structure is not a flat $125 for a book or a trip search was my understanding at the end. It seemed like even if they break your round trip into two one ways they charge a slightly higher ($175) for the whole trip. May be i misunderstood it but that's what it seemed like.

Anyway, it might be a worthy consideration for someone who absolutely is pressed against time to look at award charts or booking websites. I decided to not go ahead with them considering $175 is a lot per person for about an hour or two of work.

Originally Posted by su9062 View Post
Not sure about the thread rules but I just sent juicymiles a request. Will update everyone on the progress. I am familiar with award booking and did quite a bit of searching on multiple websites. Have both kvs and experflyer and use them on relatively constant basis, so have an idea about baseline costs of miles.

The itinerary is BLR -> Europe stopover open jaw -> SEA stopover with a domestic free leg if possible -> HKG stopover with possible open jaw in asia -> BLR

Have about 100k in AA, 50K in AS, 160K in UR. Class of service doesn't matter.

Do we have another thread for a reverse bidding by the booking services ? I think that will be even more helpful.
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Old Jun 24, 14, 11:23 am
  #233  
 
Join Date: Oct 2011
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Programs: UA MM/Gold, Hilton Gold, Marriott Gold, Southwest happy companion pass designee
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Originally Posted by su9062 View Post
Do we have another thread for a reverse bidding by the booking services ? I think that will be even more helpful.
Not sure this would be helpful. There are some price differences, sure, but I found the consultant I like after talking to a few others and not connecting quite the same way. It is a personal service for me, so not fungible (to me, at least -- but I use him for complicated or important tickets where his expertise always comes through, and he's familiar with my desires, vs simple itineraries that I can muddle through).
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Old Jun 25, 14, 4:12 pm
  #234  
 
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Originally Posted by abaheti View Post
Not sure this would be helpful. There are some price differences, sure, but I found the consultant I like after talking to a few others and not connecting quite the same way. It is a personal service for me, so not fungible (to me, at least -- but I use him for complicated or important tickets where his expertise always comes through, and he's familiar with my desires, vs simple itineraries that I can muddle through).
What consultant/service are you referring to?
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Old Jun 25, 14, 5:35 pm
  #235  
 
Join Date: Oct 2011
Location: LAX / BUR
Programs: UA MM/Gold, Hilton Gold, Marriott Gold, Southwest happy companion pass designee
Posts: 1,078
Originally Posted by texdoc View Post
What consultant/service are you referring to?
I use Matthew at upgrd.com. Always been great, and I've had good feedback when referring people to him. He's posted on this thread as well.

Last edited by abaheti; Jun 25, 14 at 5:50 pm
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Old Jun 29, 14, 1:50 pm
  #236  
 
Join Date: Feb 2014
Location: MD-DC-VA
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Is using an award booking service really worth it? My experience so far: They look on the websites of the airlines and tell me what I already know. If I pay serious fees I expect some creativity, the use of expert tools and the willingness to make some calls.
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Old Jun 30, 14, 1:45 am
  #237  
 
Join Date: Oct 2011
Location: LAX / BUR
Programs: UA MM/Gold, Hilton Gold, Marriott Gold, Southwest happy companion pass designee
Posts: 1,078
Originally Posted by belltower View Post
Is using an award booking service really worth it? My experience so far: They look on the websites of the airlines and tell me what I already know. If I pay serious fees I expect some creativity, the use of expert tools and the willingness to make some calls.
YMMV. You either use a service because you don't have the time or knowledge to do it yourself, or you use a service because you don't have the skill to figure out complex routings to make your trip work.

That's up to you. It is like any consulting service (computer programming or personal assistant or project management or ???) -- could you do it? Is it worth paying for? Is the price worth it? Only you can decide.

Personally, I have been VERY satisfied paying for the help when I need help (like for my honeymoon with complex requirements or a trip that can only fit specific parameters where I don't have the time or skill to figure it out).
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Old Jul 5, 14, 4:43 pm
  #238  
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any recent comparisons?
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Old Jul 6, 14, 4:54 pm
  #239  
 
Join Date: Mar 2012
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You can try out Awardadvocate.com, they put together a pretty complex itinerary that ended up using a lot less miles and taxes than I expected.
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Old Jul 6, 14, 8:07 pm
  #240  
 
Join Date: May 2002
Location: Arizona
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Even if you are a flyertalk addict and read all the threads sometimes you can forget very helpful hints that the booking services offer. Also they have time and may know how to reach the right CSR at an airline that knows what they are doing. Otherwise you may end up with CSR roulette.
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