AwardWallet
Mar 7, 2017, 10:38 am
#721
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
Hey everyone, a quick product update.
Last week we released an update to our iOS and Android apps. The usual bug fixes and performance improvements, but we've also added functionality to store images of the front and back of your membership cards.
For now, the data is only available via the mobile app, it'll be added to the web/desktop version eventually as an additional tab in the account details section.
For those of you that travel with a wallet of cards, maybe this'll help reduce the load when you travel as you'll have not only your account information but all of the details listed on the card.
Last week we released an update to our iOS and Android apps. The usual bug fixes and performance improvements, but we've also added functionality to store images of the front and back of your membership cards.
For now, the data is only available via the mobile app, it'll be added to the web/desktop version eventually as an additional tab in the account details section.
For those of you that travel with a wallet of cards, maybe this'll help reduce the load when you travel as you'll have not only your account information but all of the details listed on the card.
Mar 30, 2017, 3:30 pm
#722
Join Date: Jun 2001
Location: San Diego Area
Programs: UA Gold MM, AA Gold MM, Marriott Plat LT, HH Gold, IHG Plat, WoH Discvst, Hertz PC
Posts: 1,834
Hilton Account
Have not been able to update two separate Hilton accounts over the past couple of days. After clicking the update icon, a new tab pops up in my browser (Firefox), then I see logging in and out repeatedly (typically 3 times), then I get a "time out" error.
Is this a known problem? Is there a fix?
Is this a known problem? Is there a fix?
Apr 10, 2017, 7:45 am
#724
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
If you have a problem with a particular program, the fastest way for a response/resolution is through https://awardwallet.com/contact -- You can check the current status of any programs here: https://awardwallet.com/status/
The support team will review the error and either quickly fix it or mark the program as broken and escalate it within the team.
Expect updates as I receive them.
Apr 10, 2017, 9:57 am
#725
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
I'm experiencing the same on my end and have escalated to support.
If you have a problem with a particular program, the fastest way for a response/resolution is through https://awardwallet.com/contact -- You can check the current status of any programs here: https://awardwallet.com/status/
The support team will review the error and either quickly fix it or mark the program as broken and escalate it within the team.
Expect updates as I receive them.
If you have a problem with a particular program, the fastest way for a response/resolution is through https://awardwallet.com/contact -- You can check the current status of any programs here: https://awardwallet.com/status/
The support team will review the error and either quickly fix it or mark the program as broken and escalate it within the team.
Expect updates as I receive them.
Apr 11, 2017, 10:53 am
#726
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
Apr 17, 2017, 3:17 pm
#728
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
Apr 19, 2017, 9:00 am
#729
Join Date: Aug 2016
Location: BQH / LHR / LGW
Posts: 51
I have just registered with AwardWallet and have input eight different award programs. To be honest I'm surprised it has taken me so long to come across this service, I could see it being a great help to me. In fact it has already flagged up that my Etihad Guest miles are due to expire in ten days, which I wasn't aware of.
At the moment I have only used the website (which I found to be very user-friendly) but I'll have a play with the Android app soon to see what other features I can find. I'm particularly interested in its ability to store images of loyalty cards, hopefully I'll be able to stop carrying around the cards themselves.
At the moment I have only used the website (which I found to be very user-friendly) but I'll have a play with the Android app soon to see what other features I can find. I'm particularly interested in its ability to store images of loyalty cards, hopefully I'll be able to stop carrying around the cards themselves.
Apr 19, 2017, 9:02 am
#730
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
I have just registered with AwardWallet and have input eight different award programs. To be honest I'm surprised it has taken me so long to come across this service, I could see it being a great help to me. In fact it has already flagged up that my Etihad Guest miles are due to expire in ten days, which I wasn't aware of.
At the moment I have only used the website (which I found to be very user-friendly) but I'll have a play with the Android app soon to see what other features I can find. I'm particularly interested in its ability to store images of loyalty cards, hopefully I'll be able to stop carrying around the cards themselves.
At the moment I have only used the website (which I found to be very user-friendly) but I'll have a play with the Android app soon to see what other features I can find. I'm particularly interested in its ability to store images of loyalty cards, hopefully I'll be able to stop carrying around the cards themselves.
May 23, 2017, 11:19 am
#731
Join Date: Apr 2011
Location: RIC
Posts: 67
May 23, 2017, 12:07 pm
#732
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
What browser/version and operating system are you using? We've identified an issue specifically with Chrome OS/Chromium, that we're working on, but I'm wondering if the problem you're experiencing is the same or not.
Jun 15, 2017, 3:34 pm
#733
Join Date: Aug 2015
Location: Chicago
Programs: Delta SkyMiles, IHG (Platinum Elite), Amtrak Guest Rewards, Marriott Bonvoy, Hilton Honors
Posts: 636
Just signed up and personally am failing to see what the hype is about. I like points.com a lot (the font is bigger and it feels more intuitive), and I've also been trying to connect my AA account for ten minutes. It gives me an "unknown error" then tells me "make sure you can log in to your AA account." Which I can, of course, I follow there link and have logged into my aa account about ten times at this point. I want those 5 free miles per day, dammit.
Jun 15, 2017, 8:17 pm
#734
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
Just signed up and personally am failing to see what the hype is about. I like points.com a lot (the font is bigger and it feels more intuitive), and I've also been trying to connect my AA account for ten minutes. It gives me an "unknown error" then tells me "make sure you can log in to your AA account." Which I can, of course, I follow there link and have logged into my aa account about ten times at this point. I want those 5 free miles per day, dammit.
Please reach out directly to our support team to they can make sure nothing is busted with your account: https://awardwallet.com/contact
The 10 AA accounts I have linked are all working properly for me.
Jun 16, 2017, 9:18 am
#735
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Is there any way I can stop award wallet from picking up my reservations and showing them to me when I first log in?