Potentially big change to T-Mobile's Unlimited International Data Plan
#1
Original Poster
Join Date: Apr 2001
Posts: 3,083
Potentially big change to T-Mobile's Unlimited International Data Plan
I just received my new T-mobile bill and got charged over $100 for data roaming charges on my BlackBerry Curve 8900.
I am subscribed to T-Mobile's international unlimited data service. I have traveled extensively with my BlackBerry pearl for the last 2 years. I have never been charged data roaming charges (internet or e-mail) while traveling.
For the first time my bill shows 'Internet Access' sporadically where it usually it only shows 'RIM Blackberry'. One was charged at .15/kb the other was not.
Is this a new change for T-mobile for March 2009? Is it because I got a BlackBerry Curve 8900 over a Pearl?
Any thoughts? Has anyone had any similar experiences?
This was a big reason why I was with T-mobile...and I will probably move away from them because of this.
I am subscribed to T-Mobile's international unlimited data service. I have traveled extensively with my BlackBerry pearl for the last 2 years. I have never been charged data roaming charges (internet or e-mail) while traveling.
For the first time my bill shows 'Internet Access' sporadically where it usually it only shows 'RIM Blackberry'. One was charged at .15/kb the other was not.
Is this a new change for T-mobile for March 2009? Is it because I got a BlackBerry Curve 8900 over a Pearl?
Any thoughts? Has anyone had any similar experiences?
This was a big reason why I was with T-mobile...and I will probably move away from them because of this.
#2
FlyerTalk Evangelist
Join Date: Sep 2000
Posts: 37,486
This isn't a change, it is T-Mobile fixing their glitch...
The plan was never called "unlimited international data", it was called "BlackBerry Unlimited International E-mail".
For years email and Internet data were billed the same - I guess they finally found a way to extract the right information to bill people.
Thanks for the warning though, I'm sure a lot of us relied on that plan for free international access to any data...
And why move away from them because of this? Good luck finding a similar plan elsewhere
AT&T is $24.95 for 20MB...
The plan was never called "unlimited international data", it was called "BlackBerry Unlimited International E-mail".
For years email and Internet data were billed the same - I guess they finally found a way to extract the right information to bill people.
Thanks for the warning though, I'm sure a lot of us relied on that plan for free international access to any data...
And why move away from them because of this? Good luck finding a similar plan elsewhere
AT&T is $24.95 for 20MB...
#6
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
#7
Join Date: Jun 2005
Location: Tri-State Area
Posts: 4,728
Every few months when I go overseas, would call TMO to add the international data plan.... everytime I do this, CS specifically tells me email is unlimited but be careful about surfing internet, etc. as this is not covered and will be billed separately. They also advise to turn off voicemail as each one of these are billed at $1.49.
#9
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
Every few months when I go overseas, would call TMO to add the international data plan.... everytime I do this, CS specifically tells me email is unlimited but be careful about surfing internet, etc. as this is not covered and will be billed separately. They also advise to turn off voicemail as each one of these are billed at $1.49.
I usually forward the calls to voice mail and then use the phone to notify me when there is a message (which I then access using a local sim or calling card) - will this not work with the BB?
#10
Join Date: Apr 2008
Location: Chicago
Posts: 578
From the discussion below, they have fixed their system now and have started to charge correctly.
http://www.howardforums.com/showthre...6&page=1&pp=30
http://www.howardforums.com/showthre...6&page=1&pp=30
#11
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
If the phone rings before the call is forwarded, you're charged for the incoming call.
#12
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
#13
Join Date: Jun 2005
Location: Tri-State Area
Posts: 4,728
From the discussion below, they have fixed their system now and have started to charge correctly.
http://www.howardforums.com/showthre...6&page=1&pp=30
http://www.howardforums.com/showthre...6&page=1&pp=30
http://www.howardforums.com/showpost...1&postcount=32
Yes, I think that's what TMO CS was trying to explain to me
#14
Join Date: Jul 2005
Posts: 1,077
I guess I better reconsider that unlocked iPhone using a T-Mobile SIM to surf away while abroad.
#15
Join Date: Jun 2005
Location: Tri-State Area
Posts: 4,728
I am curious about how you can surf with unlocked iPhone using TMO sim when overseas - don't you mean using wifi? And if so, you don't need sim card to do that...