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-   -   Proof of Receipt of e-mails (https://www.flyertalk.com/forum/travel-technology/527199-proof-receipt-e-mails.html)

andre1970 Feb 16, 2006 12:23 pm

Proof of Receipt of e-mails
 
Only marginally related to travel but I trust you guys only!

Question is about services like www.readnotify.com and other similar companies that let you know when email you've sent gets read etc.

Here's the question: Is this service detectable by the recipients? Is there a way that a (sufficiently sophisticated) recipient can know in advance that the sender seeks verification and to bypass it? The companies claim that this info is not viewable to the recipient, but, for everything there is a way to do, right?
So, when I send an e-mail to an airline (personal e-mail account) and I tag it in order to know if it was read or not, is there a way for them to see/know it in advance and hence not open it, or make it look like they didn't (the report I would get from e.g. "readnotify" would be "not opened yet")?

Thank you!

nerd Feb 16, 2006 12:40 pm

I'm guessing the email gets sent out as HTML, with an external image in the email that is located on readnotify.com. The image is given a unique name, so that when the image is requested by the email client, that confirms receipt.

I think you could get around this by not displaying images in emails, but I'm sure readnotify has figured out a way around this.

HomelessScientist Feb 16, 2006 1:08 pm

I read my mail in an old-fashioned text-based program (mutt). I am quite certain that it would not trigger any notification to the sender.

nerd Feb 16, 2006 1:19 pm

ReadNotify puts a read receipt request in the header:

Notice-Requested-Upon-Delivery-To:[email protected]

Most email clients and webmail clients will prompt you before sending a read receipt, except some old versions of Outlook.

They also put some images and sounds in the email. Again, most clients are configured to block external content unless you turn it on:

<img
src=http://www.o5htrp62cnbl18.ReadNotify.com/nocache/o5htrp62cnbl18/footer0.gif>

<BgSound src=https://tssls.o5j6tpo7cnbl7v.ReadNotify.com/nocache/o5j6tp07cnbl7v/rspr47.wav>

<td background=http://0320.185.27565/nocache/o5j6tpo7cnbl7v/rspr7q.gif>

andre1970 Feb 16, 2006 2:35 pm

Thanks a lot for your replies!

I am not sure I get it entirely (in fact i'm a non-techie and all that sounds strange). readnotify, claim that the sender sees nothing. I have checked it myself with an alernate e-mail address and indeed, I was not prompted to give any permission to notify the sender.

Is there a way to open (e.g.) gmail with a primitive text-based program (as HomelessScientist does? Sorry for my ...primitive (and stupid) questions but I really have no clue how these things work!

Thanks again!
A.

ScottC Feb 16, 2006 2:42 pm


Originally Posted by nerd
I think you could get around this by not displaying images in emails, but I'm sure readnotify has figured out a way around this.

There really isn't a way around it; in my email client I only view local content, it doesn't pull anything remotely so there is no way services like this will work on me.

cblaisd Feb 16, 2006 2:45 pm

Same here.

I also have the "Never Send a Return Receipt" turned on in Pegasus Mail.

cblaisd Feb 16, 2006 2:49 pm


Originally Posted by andre1970
...Is there a way to open (e.g.) gmail with a primitive text-based program ....

You could have gmail auto-forward a copy of your emails to another pop3 mail account and then download it to a text-based client.

It is also possible to fetch gmail directly with a pop3 text-client but there are some very specific settings you have to use in your email client to make it work.

andre1970 Feb 16, 2006 2:49 pm


Originally Posted by ScottC
There really isn't a way around it; in my email client I only view local content, it doesn't pull anything remotely so there is no way services like this will work on me.

Scott, do you, however, get to know whether a sender requests (either directly or indirectly through this service) for a return receipt?

cpx Feb 16, 2006 2:54 pm

I can tell if there is any such request, direct or indirect in an email.
it could either be in an email, or an embedded URL (image, sound etc...)
All you need to do is view the message source and detailed header.
If you know what to look for, you'll know.

Currently none of my email tools will notify the sender (or any service)
that i've opened a message.
I dont use any web based email service.

andre1970 Feb 16, 2006 2:54 pm


Originally Posted by cblaisd
You could have gmail auto-forward a copy of your emails to another pop3 mail account and then download it to a text-based client.

It is also possible to fetch gmail directly with a pop3 text-client but there are some very specific settings you have to use in your email client to make it work.

Thanks.
Since, compared to most pop3 accounts I'm aware of, gmail has a huge quota, what happens if the e-mail sent to my gmail account fails to be forwarded to my pop3 because its over quota?

Is it true that text based clients avoid services like readnotify?

andre1970 Feb 16, 2006 2:56 pm


Originally Posted by cpx
I can tell if there is any such request, direct or indirect in an email.
it could either be in an email, or an embedded URL (image, sound etc...)
All you need to do is view the message source and detailed header.
If you know what to look for, you'll know.

How 'bout if you, say, just open your e-mail without viewing the message source before? I guess then you lost, right?

cpx Feb 16, 2006 2:58 pm


Originally Posted by andre1970
Is it true that text based clients avoid services like readnotify?


It would bounce back if you are over quota. and it depends on
the text based tools. Most of them are capable of
autonotify, but you have to either manually turn them on or off
os say "yes" or "no" when prompted.

for GUI, I recommend thunderbird (www.mozilla.com) its very safe and
you can configure it to ignore inline images, links etc...
and you can configure it to prompt you for auto notification.

cpx Feb 16, 2006 3:00 pm


Originally Posted by andre1970
How 'bout if you, say, just open your e-mail without viewing the message source before? I guess then you lost, right?

Nope.. tools I use never send out such request before prompting. And
inline viewing of the images or links or pop-ups is turned off.

andre1970 Feb 16, 2006 3:05 pm

Thanks cpx


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