AOL bouncing back all email I send to their subscribers
 

I do not send spam nor even the same message to multiple recipients.

Yet, I am having a weird problem with AOL. If I send a message to any AOL subscriber through Microsoft outlook using my main email account, it gets sent back.

This email account is associated with my business' domain name as in [email protected].

If I go on-line to my domain's server and use the rather clunky email interface they provide, email from the same account is accepted by AOL.

The ISP I use is msn.

Thanks for any advice or light shed upon the topic.

Best wishes,

Teacher49

What is the error you get?

Often, if a server is in a batch of "personal IP's", like a cable modem provider they won't accept the emails...

Scott, thanks for responding.

The title of the return email I get is: "Delivery Status Notification (Failure)"

In the body is:

"This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

[email protected]"

There are two attachments, one is my original email and the second is titled "details.txt" The contents of that one are:


"Reporting-MTA: dns;BAY0-SMTP02.phx.gbl
Received-From-MTA: dns;IBMFF511CA3991
Arrival-Date: Wed, 4 Aug 2004 21:53:21 -0700

Final-Recipient: rfc822; [email protected]
Action: failed
Status: 5.0.0
Diagnostic-Code: smtp;554-: (HVU:NR) http://postmaster.info.aol.com/errors/554hvunr.html
554 TRANSACTION FAILED
DNS (PTR record) assigned.
addresses which
220 have no reverse-DNS (PTR record) assigned.
addresses which
220 have no reverse-DNS (PTR record) assigned.
ddresses which
220 have no reverse-DNS (PTR record) assigned.
which
220 have no reverse-DNS (PTR record) assigned.
tions from IP addresses which
220 have no reverse-DNS (PTR record) assigned.
ipient ok
250 2.1.5 <[email protected]>... Recipient ok
250 2.1.5 <[email protected]>... Recipient ok
50 <[email protected]>: Recipient address rejected: Greylisting in action, please try later
450 <[email protected]>: Recipient address rejected: Greylisting in action, please try later
250 Ok
450 <[email protected]>: Recipient address rejected: Greylisting in action, please try later"


I do not recognize any of the email addresses in the last 8 lines.

Puzzled.

Best wishes,

Teacher49

Mail Server
 

You need to determine what server is being used to send your outgoing mail. It's possible that server has been blacklisted/greylisted by AOL's incoming email system.

I just spoke with the people at CrystalTech the outfit that hosts my website and provides my email service.

Of course there are two things going on a once which prevents getting a confirmed resolution. They are changing the email interface they use and so the email system is down for about another hour or two.

However, the tech there had me change my outgoing smtp from < smtp.email.msn.com > (MSN is my ISP to a new portal they opened a few months ago. He said this should do the trick. I'll see in an hour or so. It seems that greylisting might have been the problem.

I am posting this now without confirmation so that no one will waste their time replying for now.

Thanks to ScottC and to businesstraveler

Best wishes,

Teacher49

your address, or your isp's address were probably put on a time-out for spaming aol.

does very little to reduce spam. The spammer just switches to another set of addresses.

I have accounts with verizon.net and comcast.net, and they are frequently blanket denied.