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-   -   Number Portability experience thread (https://www.flyertalk.com/forum/travel-technology/283558-number-portability-experience-thread.html)

lalala Nov 25, 2003 5:28 pm

so, DG, does that mean that you can't use your existing service during the loong port process?

looking to going from sprint to tmobile, maybe i'll wait...

lala

ScottC Nov 25, 2003 6:07 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by NickP 1K:
Word from our IT folks is that Sprint is having problems porting out or in numbers...</font>
Why does this not surprise me...

DisgruntledGoat Nov 25, 2003 9:40 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by lalala:
so, DG, does that mean that you can't use your existing service during the loong port process?

looking to going from sprint to tmobile, maybe i'll wait...

</font>
I can use both the ATT and the T-Mobile phones - it's just irritating.


NickP 1K Nov 26, 2003 11:17 am

Sprint is having to manually port in/out numbers due to some sw issue... no idea when they will clear this up.

All other network have had similar issues but resolved them fairly quickly.

ScottC Nov 26, 2003 11:32 am

So, Sprint has been charging it's customers $1.10 for months to pay for the systems and when it comes to actually performing the port they fail to deliver...

I hope I'm allowed to say that Sprint Sucks considering the new "no bashing" rules here in Travel Technology http://www.flyertalk.com/travel/fttr...m/rolleyes.gif

MisterNice Nov 27, 2003 7:00 am

When Cellphone Number Liberation Day arrived on Monday, there was to have been chaos as millions rushed to be among the first to take their old cellphone numbers with them to new carriers. AT&T Wireless cautioned on its Web site that "you may want to wait for the dust to settle before you consider making a move.” Of course, that's probably what the authorities in Berlin were saying the day the wall came down.

I was eager to join the surging masses and abandon my cellular company of four years, Sprint PCS, for the potentially greener pastures of T-Mobile, a decision that had everything to do with poor customer service and absolutely nothing to do with Catherine Zeta-Jones. I

Since the government decided to force the industry to allow number switching, carriers have spent more than $1 billion to automate the process. Sprint had been adding a $1.10 charge to my bill each month since July to help cover its costs, practically daring me to switch carriers to get a return on my investment……….

http://www.nytimes.com/2003/11/27/te...ts/27fone.html

MisterNice

traveler123 Nov 27, 2003 8:37 am

Well, at least, Sprint is honest. I'm sure I'm being charged for the same somewhere. But where? Can anyone tell.

Monthly Access 39.99
Additional Services 4.99
Roam Usage and Charges 1.38
Verizon Wireless' Other Charges and Credits 0.77
Taxes, Governmental Surcharges and Fees 4.71

Total Amount Due by 12/17/03 $51.84

ScottC Nov 27, 2003 9:01 am


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by traveler123:
Well, at least, Sprint is honest. I'm sure I'm being charged for the same somewhere. But where? Can anyone tell.

Monthly Access 39.99
Additional Services 4.99
Roam Usage and Charges 1.38
Verizon Wireless' Other Charges and Credits 0.77
Taxes, Governmental Surcharges and Fees 4.71

Total Amount Due by 12/17/03 $51.84
</font>
Probably hidden in this:
Taxes, Governmental Surcharges and Fees 4.71


AFAIK T-mobile was the only carrier to NOT charge it's customers for portability...

B Watson Nov 27, 2003 4:17 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by DisgruntledGoat:
It's been 32 hours since I called T-Mobile, and still no go. I called this morning, and they said it was queued up but told me to call back later tonight or tomorrow morning.</font>
I have been waiting on T-Mobile for 49 hours - still waiting

NickP 1K Nov 28, 2003 10:53 am


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by B Watson:
I have been waiting on T-Mobile for 49 hours - still waiting</font>
B Watson... what network were you moving from?

ScottC Nov 28, 2003 11:12 am

Has ANYONE in the US performed a successful number porting?

B Watson Nov 28, 2003 5:59 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by NickP 1K:
B Watson... what network were you moving from?</font>
Verizon - and it has now been almost 96 hours

NickP 1K Nov 28, 2003 6:09 pm

BWatson... I've asked our MIS/IT folks to ping our T-Mobile rep on how long Verizon ports are taking... I may not hear back until Monday http://www.flyertalk.com/travel/fttr...orum/frown.gif

ScottC... I now know 4 people who've moved with no issues (under 6 hours to port the number)

1 going from Cingular to T-Mobile
1 from ATTWS to T-Mobile
1 from ATTWS to Verizon
1 from Verizon to ATTWS

I'm curious as to if all carriers offer a temporary number on your phone while the port in in process? BWatson?

Also BWatson, if your Verizon number still active on Verizon or is it in limbo (e.g. no answer or a disconnect). Also are you porting within the same area code? (What I mean is is your port occuring in an area code that T-Mobile had number blocks availible to them)

[This message has been edited by NickP 1K (edited Nov 28, 2003).]

ElmhurstNick Nov 28, 2003 6:10 pm

Still waiting from Monday night - 94 hours so far... (Sprint to Verizon)

NickP 1K Nov 28, 2003 6:11 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ElmhurstNick:
Still waiting from Monday night - 94 hours so far... (Sprint to Verizon)</font>
Does your number go to a dead connection or to a disconnect... or does it still ring on your sprint device (or go to sprint VM)?


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