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Apologies. Promised an update.
Got my hands on the laptop. First, copied over all files from OneDrive (the "local files") back to two separate stand-alone 1TB drives (one for Mr. jsnydcsa Snr. to keep, one for me to keep, in separate locations). Second, tinkered around with a few settings buried deep in Windows settings to turn off One Drive as a "Recent" file location in Save/Save As menus of Word, Excel, Etc. Third, copied all files back from one of the stand-alone drives to the laptop's hard drive (e.g. starting at C://) Fourth, confirmed with user that he could locate the newly moved files and couldn't "find" OneDrive option or filepath for now. Fifth, erased OneDrive "local files" from laptop hard drive. Sixth, re-confirmed all files back from on C: drive and nothing in OneDrive on cloud. Seventh, ran backup software on laptop to backup entire laptop to the aforementioned two separate stand-alone 1TB drives. Sent Mr. jsnydcsa Snr. back on his way. Happy. But still cursing the evil geniuses of Redmond who "tricked" him in the first to using OneDrive in the first place. I did try and jigger around with some of the suggested tools above. But, time got away from me and the steps above seemed to solve the problem. Only about 1 litre of Jameson's consumed during this process. Onward. Thanks for the help everyone. |
Keep us informed of how things go. Today I spent 15 minutes "troubleshooting" Outlook for mine... There was nothing wrong with it. He said Contacts didn't appear the way they always do... but we looked and yes, it's exactly as it always is...but in his mind it's not. ::facepalm::. There's no way for me to "fix" what isn't broken.
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Originally Posted by jsnydcsa
(Post 36331781)
As loyal readers of this forum know, I manage computers, iPhones and other electronic items (from WAY afar, remotely) of my two elderly parents. Let's just call them Mr. and Mrs. jsnydcsa Snr. It has brought up all sorts of issues, many solved right here in this forum (see, e.g. getting Malwarebytes, TeamViewer, the consumption of lots of whisky).
I've got a new one. Somehow, Mr. jsnydcsa Snr. has managed to move virtually his entire laptop hard drive's contents (basically Windows "Documents" "Pictures" folders and his Outlook .pst file) OFF his physical C: Drive ONTO OneDrive and thus now, everything is on OneDrive. Mr. jsnydcsa Snr. claims the only way this happened was that Microsoft Edge (I typed Edge, that's not a mistake) must have "tricked him" (that's a direct quote) into uploading everything off his C: drive and into OneDrive. Frankly, I think he was trying to do some sort of backup of his hard drive and the "backup" ended up removed from his C: drive and is now on OneDrive. (And, yes, I do remotely manage his backups. He's stubborn and I believe was trying to do it himself but will not admit it). While Edge is on his machine. It's hidden from him and he is strictly instructed to use Firefox. Obviously, given age, distance and the lack of an available whisky bottle, I didn't need to get into how such sorcery occurred. It happened. Obviously, I've got to now download everything back from OneDrive to his C: drive. I can do that easily via remote (hopefully...). What I'm looking for is a solution to keep him from ever being able to access OneDrive. The caveat it that Mr. jsnydcsa Snr. is one of my five "authorized users" of my Microsoft account (so that he has access to Outlook, Word, Excel, etc.). OneDrive, and it's storage, are part of this Microsoft package. I believe his device has to stay logged in to his Microsoft account for all sorts of reasons (Windows and Office updates, amoungst other things). But, I'm sure that, by virtue of being logged into the account, his computer happily tells him (ahem ... tricks him) to use his OneDrive storage. If anyone has a practical solution that is "trick-proof" to keep him away from OneDrive, I'd appreciate some tips. Thanks. Time for a whisky. onedrive.com *.onedrive.com onedrive.live.com and possibly others, but easily undone if needed. I have just found Microsoft have a page on this https://learn.microsoft.com/en-us/an...n-web-blocking |
Why not just uninstall OneDrive??? (or unlink or hide OneDrive)
https://support.microsoft.com/en-us/...8-6efb09f944b0 -David |
Originally Posted by LIH Prem
(Post 36367096)
Why not just uninstall OneDrive??? (or unlink or hide OneDrive)
https://support.microsoft.com/en-us/...8-6efb09f944b0 -David |
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