Tmobile now has App That Will Provision New Prepaid Service with an ESIM
#16
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,966
Those of us talking about moving Postpaid lines, yes.
#17
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,308
Finally got around to it .. we were traveling since mid-December, the digits app worked really well when traveling .. esim will be even better..
used business chat via iMessage, had to convince the rep to do it for my phone. Was easier with the wife's phone.
Thanks,
-David
used business chat via iMessage, had to convince the rep to do it for my phone. Was easier with the wife's phone.
Thanks,
-David
#18
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,308
Been a fan of the business chat for esim activations on my postpaid t-mobile accounts.
There's a procedure to move e-sim from old iPhone to a new iPhone on t-mobile. Works with "iPhone Xs or newer running iOS 13.1 or higher"
https://www.t-mobile.com/support/tut...manual-setup/1
Did it via chat today on wife's new 12. I activated the physical sim that came with the phone first that had the side effect (of course) of deactivating the old esim on the old phone. When I get mine, I guess I will remove the physical sim before I turn on the phone to set it up and try this instead.
-David
There's a procedure to move e-sim from old iPhone to a new iPhone on t-mobile. Works with "iPhone Xs or newer running iOS 13.1 or higher"
https://www.t-mobile.com/support/tut...manual-setup/1
Did it via chat today on wife's new 12. I activated the physical sim that came with the phone first that had the side effect (of course) of deactivating the old esim on the old phone. When I get mine, I guess I will remove the physical sim before I turn on the phone to set it up and try this instead.
-David
#19
Join Date: Feb 2017
Posts: 592
Been a fan of the business chat for esim activations on my postpaid t-mobile accounts.
There's a procedure to move e-sim from old iPhone to a new iPhone on t-mobile. Works with "iPhone Xs or newer running iOS 13.1 or higher"
https://www.t-mobile.com/support/tut...manual-setup/1
Did it via chat today on wife's new 12. I activated the physical sim that came with the phone first that had the side effect (of course) of deactivating the old esim on the old phone. When I get mine, I guess I will remove the physical sim before I turn on the phone to set it up and try this instead.
-David
There's a procedure to move e-sim from old iPhone to a new iPhone on t-mobile. Works with "iPhone Xs or newer running iOS 13.1 or higher"
https://www.t-mobile.com/support/tut...manual-setup/1
Did it via chat today on wife's new 12. I activated the physical sim that came with the phone first that had the side effect (of course) of deactivating the old esim on the old phone. When I get mine, I guess I will remove the physical sim before I turn on the phone to set it up and try this instead.
-David
#20
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,308
this page? https://support.apple.com/en-us/HT210655
It didn't offer me the esim to esim transfer during the normal transfer process, maybe because the new phone came with a new t-mobile sim, but not yet activated. I'll try removing the new physical sim before I turn it on when I get mine. Interesting that there's also a procedure on that support page to go from physical sim to e-sim.
-David
It didn't offer me the esim to esim transfer during the normal transfer process, maybe because the new phone came with a new t-mobile sim, but not yet activated. I'll try removing the new physical sim before I turn it on when I get mine. Interesting that there's also a procedure on that support page to go from physical sim to e-sim.
-David
#21
Join Date: Feb 2017
Posts: 592
this page? https://support.apple.com/en-us/HT210655
It didn't offer me the esim to esim transfer during the normal transfer process, maybe because the new phone came with a new t-mobile sim, but not yet activated. I'll try removing the new physical sim before I turn it on when I get mine. Interesting that there's also a procedure on that support page to go from physical sim to e-sim.
-David
It didn't offer me the esim to esim transfer during the normal transfer process, maybe because the new phone came with a new t-mobile sim, but not yet activated. I'll try removing the new physical sim before I turn it on when I get mine. Interesting that there's also a procedure on that support page to go from physical sim to e-sim.
-David
#22
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,308
FWIW, it didn't work for me. I ended up back on chat to move back to esim on the new phone.
I did remove the SIM before the transfer (before I turned on the new iPhone). Despite it being removed, it activated the phone on the physical SIM.
This is the first time in a long time I bought the t-mobile version of an iPhone from the Apple store app. Usually I just buy the SIM-free version, but with the added $150 t-mobile rebate per phone and I verified that the phone would still be unlocked, I went for the t-mobile version. I imagine something in the activation process knew that, as you have to provide your phone number verified by t-mobile as part of the purchase process.
After the transfer/setup, I tried the process for moving the physical sim to esim on the new phone, but it listed the number and plan and said it wasn't eligible for being moved to esim. 10 minutes later on chat, it was done.
-David
I did remove the SIM before the transfer (before I turned on the new iPhone). Despite it being removed, it activated the phone on the physical SIM.
This is the first time in a long time I bought the t-mobile version of an iPhone from the Apple store app. Usually I just buy the SIM-free version, but with the added $150 t-mobile rebate per phone and I verified that the phone would still be unlocked, I went for the t-mobile version. I imagine something in the activation process knew that, as you have to provide your phone number verified by t-mobile as part of the purchase process.
After the transfer/setup, I tried the process for moving the physical sim to esim on the new phone, but it listed the number and plan and said it wasn't eligible for being moved to esim. 10 minutes later on chat, it was done.
-David