Bose QC15 wty exchange in Paris
Aug 3, 2018, 1:18 am
#1
Original Poster
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
Bose QC15 wty exchange in Paris
The headband on my Bose QC15 headphones is delaminating and leaving black acne on my son's neck. Our next stop is the 15th arrondissement in Paris. Does anyone know if there is somewhere in the quartier where I can exchange the headset under its warranty?
Aug 4, 2018, 3:23 am
#3
Original Poster
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
I'm pretty good in French in general, but I'm at a loss as to how to describe this particular problem to ask about an exchange. I'll probably just throw them in a backpack and stop by the shop.
Aug 4, 2018, 3:52 am
#4
Original Poster
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
I managed to explain the problem. It turns out the warranty applies to the electronics but not the headband. The man I talked to suggested wrapping some material around the defective part and sewing it together. 
Aug 6, 2018, 12:54 pm
#5
Join Date: Sep 2015
Location: BUF
Programs: SkyTean, Star Alliance, HHonors
Posts: 155
Aug 6, 2018, 2:11 pm
#6
Original Poster
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
I was going to suggest Tenacious Tape as a cheap fix, but it looks like an actual replacement headband is available for $30: http://a.co/5Acaznh
Aug 6, 2018, 2:17 pm
#7
Original Poster
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474