Sep 3, 2017, 5:37 am
Last edit by: Zorak
Which countries are supported?
https://support.google.com/fi/answer...intl_countries
Note that in some locations Hangouts (and Gmail) are not available (e.g., China, Russia, Thailand, South Korea, Mexico, Argentina, and more: see link below for full list of excluded countries), so you will need a VPN to access them (or to make VOIP calls via Hangouts Dialer)
https://support.google.com/hangouts/answer/3205646
Exceptions:
Listed, but no/spotty service:
Not listed, *did* have service
1- Reboot phone
2- Toggle "airplane mode" on/off. Wait five seconds after toggling off (it resets phone modem).
3- Try manually connecting to each available network (rather than using the auto select feature).
4- Toggle down from 4g to 3g (removing the recommended 4g option) and then try manually connecting to each available network.
5- Toggle down from 3g to 2g and then try manually connecting to each available network.
https://support.google.com/fi/answer...intl_countries
Note that in some locations Hangouts (and Gmail) are not available (e.g., China, Russia, Thailand, South Korea, Mexico, Argentina, and more: see link below for full list of excluded countries), so you will need a VPN to access them (or to make VOIP calls via Hangouts Dialer)
https://support.google.com/hangouts/answer/3205646
Exceptions:
Listed, but no/spotty service:
- Ukraine (Aug 2018) - no service, all providers listed as "forbidden". Post #660
- Alaska (Jul 2018) -- had voice service, but inconsistent/spotty data (try forcing Sprint)
- Peru (Sep 2016) post 341, 360
- Grand Cayman Island (Jan 2018) post 547
Not listed, *did* have service
Belize (Jan 2018) post 547Belize now appears on the "supported" international list
1- Reboot phone
2- Toggle "airplane mode" on/off. Wait five seconds after toggling off (it resets phone modem).
3- Try manually connecting to each available network (rather than using the auto select feature).
4- Toggle down from 4g to 3g (removing the recommended 4g option) and then try manually connecting to each available network.
5- Toggle down from 3g to 2g and then try manually connecting to each available network.
Google Fi: Anyone care to post their experience?
Sep 2, 2017, 11:42 am
#511
FlyerTalk Evangelist
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K, MM *G for life, BAEC Gold
Posts: 10,224
Interesting, Vietnam is listed as a country with service:
https://fi.google.com/about/rates/?country=VN
Did you try to manually connect to each provider shown?
btw - on another note, the UK is truly difficult with Fi when outside the major cities. Fi does NOT allow one to connect to EE, vodafone or O2. It will only connect with Nova. And Nova does not have good coverage in Scotland. I have been traveling around the Highlands and Hebrides without service for days
https://fi.google.com/about/rates/?country=VN
Did you try to manually connect to each provider shown?
btw - on another note, the UK is truly difficult with Fi when outside the major cities. Fi does NOT allow one to connect to EE, vodafone or O2. It will only connect with Nova. And Nova does not have good coverage in Scotland. I have been traveling around the Highlands and Hebrides without service for days
Sep 2, 2017, 12:31 pm
#512
Join Date: Dec 2016
Posts: 578
Interesting, Vietnam is listed as a country with service:
https://fi.google.com/about/rates/?country=VN
Did you try to manually connect to each provider shown?
btw - on another note, the UK is truly difficult with Fi when outside the major cities. Fi does NOT allow one to connect to EE, vodafone or O2. It will only connect with Nova. And Nova does not have good coverage in Scotland. I have been traveling around the Highlands and Hebrides without service for days
https://fi.google.com/about/rates/?country=VN
Did you try to manually connect to each provider shown?
btw - on another note, the UK is truly difficult with Fi when outside the major cities. Fi does NOT allow one to connect to EE, vodafone or O2. It will only connect with Nova. And Nova does not have good coverage in Scotland. I have been traveling around the Highlands and Hebrides without service for days
Thanks for posting that!
Sep 2, 2017, 6:14 pm
#513
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,308
Interesting, Vietnam is listed as a country with service:
https://fi.google.com/about/rates/?country=VN
https://fi.google.com/about/rates/?country=VN
That page says "not available" in VN.
The bottom half shows rates for calling VN from the US.
Code:
These are the rates for using Project Fi in Vietnam: Data, calls, and texts over cellular networks are not available. SMS over Wi-Fi Unlimited These are the rates when contacting Vietnam from the US: Voice calls See rates SMS Unlimited
Last edited by LIH Prem; Sep 2, 2017 at 6:36 pm
Sep 3, 2017, 5:15 am
#514
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
Nova was the code word for Fi a few years ago. Perhaps in the UK Nova piggybacks on the other providers but isn't actually a provider itself? Hard to believe that though since there were always at least one of those networks available in Scotland and yet, when the "Nova" line didn't appear I had no service.
Sep 3, 2017, 5:20 am
#515
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
That page says "not available" in VN.
The bottom half shows rates for calling VN from the US.
-David
The bottom half shows rates for calling VN from the US.
Code:
These are the rates for using Project Fi in Vietnam: Data, calls, and texts over cellular networks are not available. SMS over Wi-Fi Unlimited These are the rates when contacting Vietnam from the US: Voice calls See rates SMS Unlimited
https://support.google.com/fi/answer...intl_countries
Perhaps we should add this link as a "wiki" to the front of this post?
Sep 3, 2017, 5:36 am
#516
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
Because SMS over WiFi is supported and is unlimited.
Done.
Here is a list of the 135 supported countries - and Vietnam is not one of them:
https://support.google.com/fi/answer...intl_countries
Perhaps we should add this link as a "wiki" to the front of this post?
https://support.google.com/fi/answer...intl_countries
Perhaps we should add this link as a "wiki" to the front of this post?
Sep 15, 2017, 9:54 pm
#517
Suspended
Join Date: Feb 2006
Posts: 1,992
Anyone notice that this month they have used more data then normal? This is the first month in well over a year that I am almost at my data limit. I have 2 other friends who have also made a comment about it.
Just throwing it out there?
Just throwing it out there?
Sep 15, 2017, 10:04 pm
#518
Join Date: May 2007
Posts: 189
https://betanews.com/2017/09/06/andr...eo-data-usage/
mine was enabled, and my data is quite a bit higher than normal..by like 4 gigs..so not real happy about spending $40 more this month..
Sep 15, 2017, 10:16 pm
#519
Suspended
Join Date: Feb 2006
Posts: 1,992
are you using the oreo beta? if so, see:
https://betanews.com/2017/09/06/andr...eo-data-usage/
mine was enabled, and my data is quite a bit higher than normal..by like 4 gigs..so not real happy about spending $40 more this month..
https://betanews.com/2017/09/06/andr...eo-data-usage/
mine was enabled, and my data is quite a bit higher than normal..by like 4 gigs..so not real happy about spending $40 more this month..
Didnt know anything about Oreo beta?! Will have a look. I haven't done anything unseal so just odd Im at the top end of my monthly allowance. Oh well, will keep a close eye on it now.
Sep 15, 2017, 10:32 pm
#520
Join Date: Mar 2007
Location: EWR-SEA-IAD
Programs: UA 1P MM, AS MVP G*, SPG Gold, Hyatt Plat, IHG Plat, Hilton Diamond, Marriott Gold
Posts: 977
FYI, didn't see this posted yet but if you are using a Nexus 6P and are experiencing Battery or Bootloop issues, google is now replacing them with BRAND NEW 128GB Pixel XL. Even if you're out of warranty. Had to family way out of warranty and they replaced both with Pixel XLs with priority shipping. Return the old one after you get it.
Sep 15, 2017, 10:35 pm
#521
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
Is there an email or a posting about this policy somewhere? I'd spent the $250 bucks on ebay for a 6P to get a pixel XL
Added: from Android Authority "The official thread for Nexus 6P RMA-related issues states that if you are in Canada, UK, or US and own a faulty Nexus 6P device that was purchased directly from Google, you may be eligible for a free Pixel XL. As long as the screen is not cracked and there is no water damage, you should be able to send in your device and receive a brand-new Pixel XL as a replacement unit. Nope, it doesn’t matter whether you’re out of warranty or not, and nope, it doesn’t matter whether you’re a Project Fi user or not. If you’re in the latter group, you simply continue your payments as if you still owned a Nexus 6P."
Added: from Android Authority "The official thread for Nexus 6P RMA-related issues states that if you are in Canada, UK, or US and own a faulty Nexus 6P device that was purchased directly from Google, you may be eligible for a free Pixel XL. As long as the screen is not cracked and there is no water damage, you should be able to send in your device and receive a brand-new Pixel XL as a replacement unit. Nope, it doesn’t matter whether you’re out of warranty or not, and nope, it doesn’t matter whether you’re a Project Fi user or not. If you’re in the latter group, you simply continue your payments as if you still owned a Nexus 6P."
FYI, didn't see this posted yet but if you are using a Nexus 6P and are experiencing Battery or Bootloop issues, google is now replacing them with BRAND NEW 128GB Pixel XL. Even if you're out of warranty. Had to family way out of warranty and they replaced both with Pixel XLs with priority shipping. Return the old one after you get it.
Last edited by Yoshi212; Sep 15, 2017 at 10:38 pm Reason: add info.
Sep 24, 2017, 7:54 pm
#522
Join Date: Nov 2015
Location: PDX
Programs: AS MVPG 75K, BA Silver, AC, AF/KL, AV, VS | Hilton, Hyatt, Marriott
Posts: 459
Hmm. According to Android Authority, Google has rescinded their offer of replacing faulty Nexus 6Ps with Pixel XLs! http://www.androidauthority.com/goog...owners-800351/
But in other news, I just checked in the Google Store and they now have a buy back feature if you want to trade up. Pixel 2 is expected to be announced on October 4th so I'll hold off for that.
But in other news, I just checked in the Google Store and they now have a buy back feature if you want to trade up. Pixel 2 is expected to be announced on October 4th so I'll hold off for that.
Sep 24, 2017, 9:06 pm
#523
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
are you using the oreo beta? if so, see:
https://betanews.com/2017/09/06/andr...eo-data-usage/
mine was enabled, and my data is quite a bit higher than normal..by like 4 gigs..so not real happy about spending $40 more this month..
https://betanews.com/2017/09/06/andr...eo-data-usage/
mine was enabled, and my data is quite a bit higher than normal..by like 4 gigs..so not real happy about spending $40 more this month..
As for me, data has been similar pre/post Oreo. However I just uninstalled SpeedTest by Okla. Was on data and did two speed tests... used .15 GB each (thats $3 to run two tests). Ugh.
Sep 25, 2017, 8:36 pm
#524
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: LT Plt, 4mm, *A GLD, burned out medical provider, executing our estate plan
Posts: 1,665
moto X4 also can be had with trade in until October 4. I have signed up to trade in my beloved Nexus 6 for a total of $150 trade in value. Not the highest specs but this is my backup travel phone on Fi. It is noted to be on the list to get upgraded to Android P (Oreo before the end of the year.)
Sep 27, 2017, 4:38 am
#525
Join Date: Mar 2010
Posts: 205
moto X4 also can be had with trade in until October 4. I have signed up to trade in my beloved Nexus 6 for a total of $150 trade in value. Not the highest specs but this is my backup travel phone on Fi. It is noted to be on the list to get upgraded to Android P (Oreo before the end of the year.)
I have one currently as for one reason or another, the current phones don't impress me too much that I'd consider changing my daily driver. However, the N6 is a little long in the tooth on Nougat so even if the N6 upgrades, I may still be in the market for the Pixel 2 XL pending on specs and my fondness of the purported screen aspect ratio.