Last edit by: diburning
This is a user-maintained wiki FlyerTalkers with at least 90 posts and 90 days of membership may modify and update this information.
Please edit available network carriers or LTE networks if you find the information below is out of date.
Please edit available network carriers or LTE networks if you find the information below is out of date.
Effective August 1st, 2018 :OPTIONAL high speed data roaming for international (non Canada/Mexico) has changed to be $5 USD per day for up to 512MB of high speed data per day. This also includes unlimited inbound and outbound calls avoiding the 25c a min call charge. You can add this via 611 or this link: https://my.t-mobile.com/odf/DataPass:ALL - It is labeled as "24 Hour Global Pass". If that link doesn't works go to "Manage Data & Add Ons" in plan settings at http://my.t-mobile.com . A pass covers ANY countries in the given validity period - NOT just one country. So if you travel within multiple countries in the 24 hour period you get a max of 512MB of high speed data and unlimited calling across ALL countries prior to pass expiration. This is OPTIONAL and is not required, free 128Kb/sec or 256Kb/sec speeds are provided for users who don't pay for this extra data pack.
Effective July 15th, 2018: Calling rates for inbound and outbound calls were raised to 25c a min from the prior 20c a min when roaming internationally. You can buy a per Intl High Speed day pass for 512MB of high speed data that also includes calling at no cost during the validity of the pass.
Effective Feb 17, 2017: T-Mobile has bumped up speeds to 256Kb/sec for T-Mobile One users - this was FREE for a promotional period and required you to edit the lines with this plan to add the free or higher tier paid "T-Mobile One Plus" line item. The free line item is "T-Mobile One Plus promo" which will allow that line to be 256kb/sec and will also give 10GB of LTE North America hotspot tethering - The change can be done at my.t-mobile.com under plan for T-Mobile One customers or through 611. With the promotional period ended you can add the base $5 T-Mobile One Plus item to get 256Kb/sec
SUMMARY: T-Mobile USA on Simple Choice or newer plans (such as Select Choice) or T-Mobile One that list "Free International Roaming included" allow for free data and SMS in 210+ countries. Data and SMS is FREE; voice calls; inbound or outbound to any of the 210+ countries while roaming are 25 cents a min. Free data is NOT offered on T-Mobile essentials users outside of Canada/Mexico while SMS and 25c a min calls are still offered.
Canada and Mexico include FREE high speed roaming (HSPA or LTE full speed) as long as you are on the Simple Choice North America plan or a T-Mobile One plan. A monthly cap of 5GB for International High speed data in Canada and Mexico is now present - data will slow to lower speeds with no overage charges. Users on T-Mobile One Plus International are exempt from this 5GB cap.
You must be on a Postpaid plan, Prepay is NOT eligible nor is MetroPCS
NOTE: Devices with fully FREE data (e.g. 200MB free for tablets) and not on an additional plan are NOT eligible - switch those devices to a supported plan PRIOR to travel or you will be charged per MB fees.
WARNING: Highly suggest going to: https://my.t-mobile.com/profile.html (or login to my.t-mobile.com select profile), go to blocking and ensure "Block charge international roaming" is set to ON - keep "Ensure Block International Roaming" is set to OFF otherwise roaming will not work even in free data countries. This will ensure in countries where you are close to another country border that may NOT be part of free data roaming you will never be charged for data by ending up roaming on the adjacent country network if your phone is set to Automatic on networks.
WARNING FOR HIGH SPEED ADD ON $5 DATA PASS: Ensure you know your end date/time and heed the SMS warnings sent. You will be liable for 25c a min per call inbound or outbound if the pass expires and you do not activate another pass. Ensure you purchase another daily pass before making phone calls. As of Early August 2018, there was no method to purchase multiple days in a row.
T-Mobile FAQ:
http://support.t-mobile.com/docs/DOC-9455
Checklist for Roaming - follow this prior to leaving!:
http://support.t-mobile.com/docs/DOC-2182
Performance:
Speeds are throttled to 128Kb/sec on all supported plans, except for T-Mobile One Plus Add on (includes the Promo Feb 2017 T-Mobile One update with free One Plus Promo) which is 256Kb/sec. Connecting to the best network type possible will ensure you hitting these speeds limits (e.g. LTE). Performance is subject to the roaming carrier networks condition (is it congested or not) and how good the back-haul from the roaming carrier back to T-Mobile is. Reminder that T-Mobile Essentials users will have NO access to free data.
Filtering:
Your connection is terminated back to the US, so anything that works on T-Mobile US will continue to work. Example: China filters social media and Google services, using these services through your T-Mobile line won't experience this networking filtering. Local services in the country you are in MAY identify you as being in the US - any services that do IP geolocation will see that you are in the US.
Optional High Speed On Demand Data Passes with unlimited calling
If you want performance that is beyond the 128Kb/sec (or 256Kb/sec on T-Mobile One Plus Add ons) then a PAID optional high speed data pass removes the throttling performance limit. Effective Aug 2018 this pass is a $5 PER day for 512MB of high speed data (per day) and unlimited calling to allowed countries, waiving the 25c per min charge for inbound or outbound calls. To add, go to: https://my.t-mobile.com/odf/DataPass:ALL and add the "24 Hour Global Pass". If that link doesn't work add at http://my-t-mobile.com under Plan, "Manage Data & Add Ons" More information: http://support.t-mobile.com/docs/DOC-7261 NOTE: As of Early August 2018 you can only purchase one day at a time, so be cautious on expiration (Notified via SMS) to add another day pass to avoid getting charged 25c per phone call. A pass covers ANY countries in the given validity period - NOT just one country. So if you travel within multiple countries in the 24 hour period you get a max of 512MB of high speed data and unlimited calling across ALL countries prior to pass expiration.
Country search:
https://www.t-mobile.com/coverage/roaming
Country List at time of July 2018 update:
https://support.t-mobile.com/docs/DOC-37944
NOTE: there is no T-Mobile provided list of specific network roaming partners; you can call 611 and ask for a roaming specialist/tech and they can tell you per country roaming partners - we are attempting to capture working or problematic networks in this Wiki below also
Need Support while traveling? Read the hints below FIRST; then if support is needed call direct intl support for T-Mobile USA: +1-505-998-3793 [FREE CALL WHILE ROAMING] or if you cannot get Voice access use Skype or another service to dial.
Hints
#1 HINT: You MUST have Data roaming turned on - You will only see foreign networks on the network list - you will NOT see T-Mobile. Manually pick the networks from the list further below if you don't automatically connect.
- You do NOT have to pay for a high speed data package. 128Kb/sec (or 256Kb/sec on T-Mobile One Plus Add on) FREE throttled data is inclusive on all eligible postpaid plans
- High speed un-throttled data is also FREE for Canada and Mexico if you are on a Simple Choice North America plan or a T-Mobile One plan for up to 5GB of data per month (T-Mobile One Plus Intl users are not subject to the 5GB cap) . If you are not on these specific plans but on a legacy Simple Choice plan you will get standard 128Kb/sec FREE.
- For paid high speed packages, You can schedule WHEN optional high speed paid packages start (immediate or a time/date you set).
- On some accounts, High speed on demand data passes will will not be listed on my.t-mobile.com - under plans, "Manage Data & Add Ons". You can also contact customer care at 611 to add a data pass.
- If you purchase a package on phone or hotspot and are about to expire you can purchase ANOTHER one if you want and even though it will say "starts when your existing package date ends" it will IMMEDIATE activate it when you run out of data. Example You pay for 200Mb for one week and will eat into 200Mb, you can buy a package ANYTIME and it will future date it as being effective ONLY when the existing package date ends. HOWEVER once the existing package data amount is used up it will IMMEDIATE activate the paid pending package.
- On Demand Mifi WILL not roam at ALL if no package has ever been provisioned. Use the free data on your smartphone (or use another device with WiFi) and log into http://my.t-mobile.com Once logged in go to https://my-tmobile.com/Plan/Plans.as...vid=changeplan View plan for hotspot and and change plan, under Data Tab when viewing change plan add a package; once you confirm and submit (ENSURE before you submit you are adding to correct line!) you will get a confirmation. It was about 5 mins and then hotspot was able to connect to network.
- On demand Mifi WILL STOP working at end of time period NOT at end of data usage. So if you pick 500MB package which is 2 weeks expiration, it will actually STOP full speed at 500MB and revert to a 64Kb/sec speed till expiration; this ONLY applies to packages purchased on on demand hotspots. If you purchase a package for a smartphone you will revert to standard 128kb/sec
- Hotspots with On Demand will lose network access at end of paid period even if it reverted to lower hotspot only speed of 64kb/sec. So top up before you lose network.
- Legacy data match for tablets or hotspots (no longer offered but still allowed for current users) support 128Kb/sec on tablets and hotspots. If your data match plan details show match with North America added in the description then you get high speed in Canada and Mexico that uses your data match limit (up to 5GB) - after than you revert to 128Kb/sec. T-Mobile One Tablet will provide 128Kb/sec by default, if a T-Mobile One Plus add on is on that Tablet line (Including the free Feb 2017 One Plus Promo) speeds will be 256Kb/sec
- You can check current usage on any paid packages my viewing on the T-Mobile Application for Android or iOS or going to My T-Mobile website and filtering data usage on the line for International Data Roaming.
- When using a T-Mobile supported international data roaming plan on an iOS device internationally (in a nation on the 'free' list), you need to turn on Data Roaming on the iPhone/iPad Settings.
Troubleshooting
- If finding no networks when in new country, go to Airplane Mode - then back off Airplane mode and try again. If this fails to work FULLY power off phone and power back on. You may need to do a manual scan of networks on your device and pick one of the KNOWN networks below in the country list.
- If still not connecting to a network do ONE more phone reboot and attempt again.
- If you do connect to a network but are failing to get data, dial in your phone dialer #RON# (or try #ROF# FIRST then try #RON#). #RON# will turn intl roaming data on, #ROF# will turn it off. Sometimes cycling will cause a network to work.
- If connected to a network for Voice/SMS but still not getting data, set phone to Airplane mode ; wait till device is actually in airplane mode (15 sec or so); then take device off Airplane mode.
- If failing to get GSM/Voice/SMS services but you have data and phone shows "Emergency Calls Only" but data is working suggestion is to switch phone to 2G and connect to a network where you get data and voice/SMS. Once connected to that network switch phone back to 3G/Auto or LTE (or similar setting) and this may correct the issue. (Your mileage may vary)
- Try to change your APN to fast.t-mobile.com per the following guide, as an alternate you can try a temporary switch to epc.t-mobile.com - more details for APN change further below
- If none of these work, dial TMO Intl support +1-505-998-3793 (from another phone or Skype) and ask for "International Roaming Support" (make sure that is who they connect you to by asking the agent if they can help on a roaming support issue) - have them check your account is properly setup and eligible for International Roaming.
To set the Access Point Name (APN) and turn on data settings, follow these steps:
Note: These settings are automatically set to the correct values with the Carrier Update when a T-Mobile SIM is inserted.
Note: These settings are automatically set to the correct values with the Carrier Update when a T-Mobile SIM is inserted.
- From the main menu, tap Settings
- Tap Cellular.
- Check that Cellular Data is turned on.
- Tap Cellular Data Network.
Important: If this setting does not appear on the device, the device is not unlocked. Refer customer to previous carrier. - Enter the following information under the Cellular Data section:
APN: fast.t-mobile.com
Username: <Leave Blank>
Password: <Leave Blank> - Enter the following information under the LTE Setup (Optional) section:
APN: <Leave Blank>
Username: <Leave Blank>
Password: <Leave Blank> - Enter the following information under the MMS section:
APN: fast.t-mobile.com
Username: <Leave Blank>
Password: <Leave Blank>
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: <Leave Blank>
MMS Max Message Size: 1048576
MMS UA Prof URL: http://www.apple.com/mms/uaprof.rdf - Enter the following information under the Personal Hotspot section:
APN: pcweb.tmobile.com
Username: <Leave Blank>
Password: <Leave Blank> - Press the Home button to save the APN and exit to the main screen.
- Turn the device off and back on.
Countries with reported working networks supporting data
You can call support # below to ask for other networks. PLEASE share which networks works so we can always keep the Wiki up to date. Leave any comments with performance/quality to the "Problem Carriers section"
NOTE: If you have issues connecting turn off "Enable LTE" or LTE and do 3G/HSPA(4G) only. If you are still having issues to get data but can get voice dial Intl support +1-505-998-3793 (FREE CALL while roaming). If you cannot get any service, use another phone or Skype to dial this number.
Africa
Egypt: Vodafone, Elitsalat, Mobinil
Mauritius: EMTEL
South Africa: MTN, Vodacom, Telkom
Americas
Argentina: Movistar, Claro
Aruba: Digicel (May display as 363 02)
Bahamas: BTC
Barbados: Digicel
Bermuda: Digicel
Brazil: Tim, Vivo
Canada: Bell, Rogers (Some Provinces only), Telus, Freedom Mobile (former WIND), Videotron [HIGH SPEED INCLUDED ON SIMPLE CHOICE NORTH AMERICA]
Cayman Islands: Digicel
Chile: Movistar
Colombia: Telefonica Mobiles Colombia, Movistar
Costa Rica: Movistar, Claro
Dominican Republic: Claro, Orange, Viva
Ecuador: Claro, Movistar
El Salvador: Digicel, Movistar
Guatemala: Movistar
Honduras: Tigo
Jamaica: Digicel, Lime
Mxico: Movistar, Telcel [HIGH SPEED INCLUDED ON SIMPLE CHOICE NORTH AMERICA]
Martinique: Digicel
Nicaragua: Mobinil, Movistar
Panama: Claro, Digicel
Per: Movistar
St Kitts and Nevis: Digicel
St Lucia: Digicel
Sint Maarten (NL): Chippie (UTS)
Saint Martin (FR): Digicel
Turks and Caicos: Digicel
US Virgin Islands: Innovative (counts toward domestic roaming allowance)
Venezuela: Movistar
Asia Pacific
Australia: Telstra, Vodafone AU, OPTUS
Cambodia: CamGSM, Cellcard, Smart
China: China Mobile, China Unicom
Guam: Guam Telecom (Guam is considered outside the U.S. by T-Mobile)
Hong Kong: Smartone, Three
India: Airtel (Most Metro areas/regions), Vodafone
Indonesia (Bali): Indosat, Telkomsel
Japan: DOCOMO, Softbank
Macau: CTM, Three, Smartone
Malaysia: MAXIS
New Zealand: Vodafone, Spark NZ (no 2G), 2Degrees
Pakistan: Pak Telecom Mobile Limited (Ufone), Pakistan Mobile Company Limited (PMCL) (aka Mobilink), Telenor Pakistan, Warid Telecom
Philippines: Globe, SMART
Singapore: Starhub
South Korea: SKT, KT, Olleh
Sri Lanka: Mobitel
Taiwan: Taiwan Mobile
Thailand: AIS, DTAC
Vietnam: Viettel
Europe
Austria: Three, A1, T-Mobile Austria
Belgium: Orange (Mobistar), Proximus
Bulgaria: Telenor BG LTE is primary, saw A1 on 2g and Mtel on LTE very briefly
Czech Republic: Radiomobile/T-Mobile CZ, Vodafone CZ, O2
Denmark: 3 DK, Telenor DK
Faroe Islands: Foroya Tele
Finland: Elisa
France: Bouygues, Free, Orange, SFR
Germany: T-Mobile DE/Telekom.de, EPLUS
Greece: Cosmote
Hungary: T-Mobile
Iceland: Nova (LTE, better in cities), Siminn (3G only, better for rural)
Ireland: Vodafone, Three, Meteor
Italy: TIM, Wind, Vodafone IT
Luxembourg: Tango
Netherlands: KPN, T-Mobile, Vodafone
Norway: Telenor
Poland: T-Mobile
Portugal: MEO, NOS
Romania: Orange, Telekom, Vodafone
Russia: MTS Global
Spain: Movistar, Vodafone ES, Orange
Sweden: 3 SE
Switzerland: Orange, Swisscom
Turkey: Vodafone
UK: EE, Three, Vodafone
Ukraine: KYIVSTAR, MTS
Middle East/Near East
Bahrain: Viva / Batelco
Israel: Partner
Kuwait: Zain
Qatar: Ooredoo
UAE: Etisalat, du
LTE verified carriers:
MUST have a device supporting global LTE bands
- Argentina: Movistar
- Australia: Telstra (requires Band 3 / Band 28 device), OPTUS (5G)
- Bahamas: BTC
- Bahrain: Batelco
- Belgium: Proximus
- Canada: Bell, Rogers, Telus
- Chile: Movistar
- China: China Mobile (TD-LTE in some regions needs appropriate device or in some regions as LTE Band 3), China Unicom
- Colombia: Movistar
- Costa Rica: Movistar
- France: Orange, SFR
- Germany: T-Mobile DE/Telekom.de
- Guatemala: Movistar
- Hong Kong: Smartone
- Ireland: Vodafone
- Italy: TIM
- Japan: Docomo, Softbank
- Luxembourg: Tango
- Malaysia: MAXIS
- Mexico: Movistar
- Netherlands: T-Mobile NL, Vodafone
- Norway: Telenor
- Sinagapore: Starhub
- Sint Maarten (NL): Chippie (UTS)
- Spain: Orange
- Taiwan: Taiwan Mobile
- Thailand: AIS, DTAC
- UAE: du
- UK: EE, Vodafone (see footnote - NOT everywhere)
Problem carriers and LTE support notes
(Do not list carriers where you cannot get basic voice service)
- Argentina: Movistar (reports of poor performance), Claro (seemed much better, but difficult to gain initial connect/registration)
- Bermuda: Reports of getting UMTS (non HSPA 3G) only
- Canada: Wind performance seems better than other Canadian carriers (Your mileage may vary)
- China: China Mobile is 2G only unless you have a device supporting TD-SCDMA (3G) or TD-LTE Band 39/40/41. China Unicom roaming returned in April 2017
- Faroe Islands: Vodafone (Voice/SMS only, NO data service)
- Germany: Vodafone Germany (Voice/SMS only, NO data service in some regions)
- Hong Kong: Smartone, had to switch to 2G get access to network THEN switched phone back to 3G/Automatic if had problems getting access to network. Three: Reports of no longer working and only Smartone working
- Mauritius: Reports of issues connecting to Emtel sometimes - YMMV
- New Zealand: 2Degrees (limited coverage w/ reports of not working at all)
- Singapore: M1, SMS MAY require manually entering M1's SMSC +6596845999 if SMS doesn't work
- South Korea: SKT may require LTE to be disabled or conneciton may not be authenticated. Olleh/KT require multiple attempts to connect to network.
- UK: EE LTE roaming returned 1/21/17 - Reports of Vodafone LTE roaming in select parts of the UK only (not happening everywhere seems to be coverage challenged areas of EE only)
- Vietnam: Viettel
T Mobile Global data coverage
#1441
Join Date: Nov 2010
Posts: 295
It's already live and announced.
http://www.t-mobile.com/
Basically, they are doing away with data plans, effective Sept 6th, and going to all unlimited data. However, no indication this has anything to do with extending LTE in Europe.
Regards
http://www.t-mobile.com/
Basically, they are doing away with data plans, effective Sept 6th, and going to all unlimited data. However, no indication this has anything to do with extending LTE in Europe.
Regards
T-Mobile Plans website has this under "Unlimited Travel"...
Unlimited everything in Mexico and Canada
Unlimited text & data almost everywhere else in the world
Text & data available in 140+ countries and destinations. Simple global speed at up to 128 Kbps. Image does not depict coverage.
Unlimited text & data almost everywhere else in the world
Text & data available in 140+ countries and destinations. Simple global speed at up to 128 Kbps. Image does not depict coverage.
#1442
Join Date: Mar 2014
Location: Houston
Posts: 282
Got a question that I don't know if anyone can speak of. Have a Galaxy 4S on a plan supposedly with international coverage. On two past trips to Jamaica found every time I tried to dial out to the US I would get a Jamaican accent asking me about entering my mailbox #. On a recent trip to Haiti every time I dialed out to the US I would get a recording in French Creole. What the heck it was saying I will never know.
Now planning a trip to Vietnam this fall, I don't want to run into the same problem of not being able to dial or receive calls from the U.S. Anyone have any ideas as to what the problem might be, the T-Mobile people are pretty clueless.
Thanks!
Now planning a trip to Vietnam this fall, I don't want to run into the same problem of not being able to dial or receive calls from the U.S. Anyone have any ideas as to what the problem might be, the T-Mobile people are pretty clueless.
Thanks!
I just noted the wiki has Vietnam, but that's not correct, I used Vietnam back in 2014, but somewhere in 2015 that changed... I went back there around Oct last year and it was already gone.
I think the best thing we can do is always cross check with the official country list before getting into our destinations.. http://www.t-mobile.com/cell-phone-p...countries.html
And the +1 advice I think its the best one to solve those communication problems while you are abroad.
#1443
Join Date: Aug 2016
Programs: Marriott: Lifetime Plat, Hilton: Diamond, AA: Plat Exec, National: Emerald Exec, Hertz: Presidents
Posts: 1
Tips to connect a T-Mobile iPhone in Jamaica
I've had problems this week - when I switch on the phone it will connect to Digicel for about 1 minute and then disconnect.
After much trial and error you will need to:
I've tried this a couple of times now and these are the only settings that work for me.
After much trial and error you will need to:
- Switch off LTE for Voice and Data
- Switch off Automatic Carrier Selection
- Manually Select Digicel as the Carrier
- Restart the Phone.
I've tried this a couple of times now and these are the only settings that work for me.
#1444
Join Date: Nov 2015
Posts: 390
Vietnam is gonna be a bit expensive, as they are not in the country list anymore...
I just noted the wiki has Vietnam, but that's not correct, I used Vietnam back in 2014, but somewhere in 2015 that changed... I went back there around Oct last year and it was already gone.
I think the best thing we can do is always cross check with the official country list before getting into our destinations.. http://www.t-mobile.com/cell-phone-p...countries.html
And the +1 advice I think its the best one to solve those communication problems while you are abroad.
I just noted the wiki has Vietnam, but that's not correct, I used Vietnam back in 2014, but somewhere in 2015 that changed... I went back there around Oct last year and it was already gone.
I think the best thing we can do is always cross check with the official country list before getting into our destinations.. http://www.t-mobile.com/cell-phone-p...countries.html
And the +1 advice I think its the best one to solve those communication problems while you are abroad.
#1445
Join Date: Jul 2016
Posts: 292
Vietnam is gonna be a bit expensive, as they are not in the country list anymore...
I just noted the wiki has Vietnam, but that's not correct, I used Vietnam back in 2014, but somewhere in 2015 that changed... I went back there around Oct last year and it was already gone.
I just noted the wiki has Vietnam, but that's not correct, I used Vietnam back in 2014, but somewhere in 2015 that changed... I went back there around Oct last year and it was already gone.
Unfortunately, they haven't restored the coverage ever since.
This means we have to buy prepaid SIM cards every time.
The prepaid cards are not expensive. The problems are:
1) requirement to unlock both our phones. You can't use the VN SIM card otherwise. This is a process we have to repeat every time we upgrade phone.
2) It makes it impossible for us to take advantage of any T-mobile phone upgrade plan, since they won't give the unlock code unless the phone is paid in full.
3) it wastes time on a trip to go hunt for those SIM cards on your first day. At least my husband is a Vietnamese native speaker, so there is no issue obtaining them.
4) missed calls/messages left to your US number
5) playing SIM card switcharoo when you want to call the US with your regular US number, since US phones only have one SIM card slot (yes, I know, you could use other services like google voice, but it's extra work, a different number)
Personally, I find it a major inconvenience that T-Mobile removed the coverage, especially as we travel to Vietnam every other year.
I would certainly rather pay a fixed fee to add Vietnam while on our tripa if it were possible, rather than deal with all the hassles above.
We have had problems with coverage in the Philippines also. The service completely stopped working on our last day of travel 2 years ago. No voice, SMS, or data. Painful when you want to call a taxi to get to the airport ! This time there was no notice from T-Mobile, and they still offer service there officially.
This may have been an outage with the telecom company that T-mobile partners with in the Philippines. It also is possible that T-Mobile shut us down after 3.5 weeks in Asia and heavy data usage on both our phones. I never actually bothered to find out since it was just a one day outage.
#1446
Join Date: Mar 2009
Posts: 381
Regarding no voice... What if you tried Google Hangouts or WhatsApp ?
If you have data would those work for placing calls?
Thx
#1447
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,772
Beware if you cancel Tmo!
I transferred to a different carrier and EVERY DAY I am getting notices from different credit cards (that I didn't even know tmo knew about!) that tmo has notified them that my number has be "disconnected", usually they ask if it was transferred and give me a way to "reactivate" it in their system.
What a waste of time - I never gave any info on these accounts to tmo, nor any time I've transferred providers before (even from land lines) has anything like this happened!
What a waste of time - I never gave any info on these accounts to tmo, nor any time I've transferred providers before (even from land lines) has anything like this happened!
#1448
Join Date: Dec 2004
Posts: 7,747
#1449
FlyerTalk Evangelist
Join Date: Apr 2001
Location: Denver, CO
Programs: UA Silver, Bonvoy Gold, Hyatt Discoverist
Posts: 20,884
I transferred to a different carrier and EVERY DAY I am getting notices from different credit cards (that I didn't even know tmo knew about!) that tmo has notified them that my number has be "disconnected", usually they ask if it was transferred and give me a way to "reactivate" it in their system.
What a waste of time - I never gave any info on these accounts to tmo, nor any time I've transferred providers before (even from land lines) has anything like this happened!
What a waste of time - I never gave any info on these accounts to tmo, nor any time I've transferred providers before (even from land lines) has anything like this happened!
Someone else explained that SiriusXM probably subscribes to some kind of service from all the credit card companies to get new credit card information pushed to them for subscribers. This is to help reduce delinquent payments due to customers not updating their credit card information. I imagine T-Mobile has a similar service that alerts companies of customers who cancel their service (either willingly or delinquently).
#1450
Join Date: Feb 2008
Location: US/TYO/LON
Programs: Marriott Titanium; Hyatt Globalist
Posts: 408
Quick question: I am traveling to Bolivia in a couple of days, and the list of the 140+ countries included in the simple choice plans has disappeared from the T-mobile website.
Does anyone have the list anywhere or know whether Bolivia is covered or not?
Thanks.
Does anyone have the list anywhere or know whether Bolivia is covered or not?
Thanks.
#1451
Join Date: Sep 2008
Programs: American AAdvantage
Posts: 1,028
#1452
Join Date: Jul 2007
Posts: 1,762
Well it's 01 September which means supposedly T Mobile's summer promotion is over, dead, finished. Or is it? Reading all sorts of releases as of yesterday that they updated their new T Mobile 1 plan claiming one would get 3g speeds on data abroad or that's what it seems to say (whether it's unlimited or not is not all that important because lots of wifi is available but that's another story.
Here's the question that I can't figure out. They say it is allowed to keep my old plan (Simple Choice). As of today, what kind of dats speeds do I get included say if I travel to Europe and/or elsewhere? 2g? 3g? 4g? Help help.
Here's the question that I can't figure out. They say it is allowed to keep my old plan (Simple Choice). As of today, what kind of dats speeds do I get included say if I travel to Europe and/or elsewhere? 2g? 3g? 4g? Help help.
#1454
Join Date: Jun 2005
Location: Tri-State Area
Posts: 4,731