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T Mobile Global data coverage

Old Oct 23, 13, 2:25 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: diburning
This is a user-maintained wiki FlyerTalkers with at least 90 posts and 90 days of membership may modify and update this information.
Please edit available network carriers or LTE networks if you find the information below is out of date.

Effective August 1st, 2018 :OPTIONAL high speed data roaming for international (non Canada/Mexico) has changed to be $5 USD per day for up to 512MB of high speed data per day. This also includes unlimited inbound and outbound calls avoiding the 25c a min call charge. You can add this via 611 or this link: https://my.t-mobile.com/odf/DataPass:ALL - It is labeled as "24 Hour Global Pass". If that link doesn't works go to "Manage Data & Add Ons" in plan settings at http://my.t-mobile.com . A pass covers ANY countries in the given validity period - NOT just one country. So if you travel within multiple countries in the 24 hour period you get a max of 512MB of high speed data and unlimited calling across ALL countries prior to pass expiration. This is OPTIONAL and is not required, free 128Kb/sec or 256Kb/sec speeds are provided for users who don't pay for this extra data pack.

Effective July 15th, 2018: Calling rates for inbound and outbound calls were raised to 25c a min from the prior 20c a min when roaming internationally. You can buy a per Intl High Speed day pass for 512MB of high speed data that also includes calling at no cost during the validity of the pass.


Effective Feb 17, 2017: T-Mobile has bumped up speeds to 256Kb/sec for T-Mobile One users - this was FREE for a promotional period and required you to edit the lines with this plan to add the free or higher tier paid "T-Mobile One Plus" line item. The free line item is "T-Mobile One Plus promo" which will allow that line to be 256kb/sec and will also give 10GB of LTE North America hotspot tethering - The change can be done at my.t-mobile.com under plan for T-Mobile One customers or through 611. With the promotional period ended you can add the base $5 T-Mobile One Plus item to get 256Kb/sec

SUMMARY: T-Mobile USA on Simple Choice or newer plans (such as Select Choice) or T-Mobile One that list "Free International Roaming included" allow for free data and SMS in 210+ countries. Data and SMS is FREE; voice calls; inbound or outbound to any of the 210+ countries while roaming are 25 cents a min. Free data is NOT offered on T-Mobile essentials users outside of Canada/Mexico while SMS and 25c a min calls are still offered.

Canada and Mexico include FREE high speed roaming (HSPA or LTE full speed) as long as you are on the Simple Choice North America plan or a T-Mobile One plan. A monthly cap of 5GB for International High speed data in Canada and Mexico is now present - data will slow to lower speeds with no overage charges. Users on T-Mobile One Plus International are exempt from this 5GB cap.

You must be on a Postpaid plan, Prepay is NOT eligible nor is MetroPCS

NOTE: Devices with fully FREE data (e.g. 200MB free for tablets) and not on an additional plan are NOT eligible - switch those devices to a supported plan PRIOR to travel or you will be charged per MB fees.

WARNING: Highly suggest going to: https://my.t-mobile.com/profile.html (or login to my.t-mobile.com select profile), go to blocking and ensure "Block charge international roaming" is set to ON - keep "Ensure Block International Roaming" is set to OFF otherwise roaming will not work even in free data countries. This will ensure in countries where you are close to another country border that may NOT be part of free data roaming you will never be charged for data by ending up roaming on the adjacent country network if your phone is set to Automatic on networks.

WARNING FOR HIGH SPEED ADD ON $5 DATA PASS: Ensure you know your end date/time and heed the SMS warnings sent. You will be liable for 25c a min per call inbound or outbound if the pass expires and you do not activate another pass. Ensure you purchase another daily pass before making phone calls. As of Early August 2018, there was no method to purchase multiple days in a row.


T-Mobile FAQ:
http://support.t-mobile.com/docs/DOC-9455

Checklist for Roaming - follow this prior to leaving!:
http://support.t-mobile.com/docs/DOC-2182

Performance:
Speeds are throttled to 128Kb/sec on all supported plans, except for T-Mobile One Plus Add on (includes the Promo Feb 2017 T-Mobile One update with free One Plus Promo) which is 256Kb/sec. Connecting to the best network type possible will ensure you hitting these speeds limits (e.g. LTE). Performance is subject to the roaming carrier networks condition (is it congested or not) and how good the back-haul from the roaming carrier back to T-Mobile is. Reminder that T-Mobile Essentials users will have NO access to free data.

Filtering:
Your connection is terminated back to the US, so anything that works on T-Mobile US will continue to work. Example: China filters social media and Google services, using these services through your T-Mobile line won't experience this networking filtering. Local services in the country you are in MAY identify you as being in the US - any services that do IP geolocation will see that you are in the US.

Optional High Speed On Demand Data Passes with unlimited calling
If you want performance that is beyond the 128Kb/sec (or 256Kb/sec on T-Mobile One Plus Add ons) then a PAID optional high speed data pass removes the throttling performance limit. Effective Aug 2018 this pass is a $5 PER day for 512MB of high speed data (per day) and unlimited calling to allowed countries, waiving the 25c per min charge for inbound or outbound calls. To add, go to: https://my.t-mobile.com/odf/DataPass:ALL and add the "24 Hour Global Pass". If that link doesn't work add at http://my-t-mobile.com under Plan, "Manage Data & Add Ons" More information: http://support.t-mobile.com/docs/DOC-7261 NOTE: As of Early August 2018 you can only purchase one day at a time, so be cautious on expiration (Notified via SMS) to add another day pass to avoid getting charged 25c per phone call. A pass covers ANY countries in the given validity period - NOT just one country. So if you travel within multiple countries in the 24 hour period you get a max of 512MB of high speed data and unlimited calling across ALL countries prior to pass expiration.

Country search:
https://www.t-mobile.com/coverage/roaming

Country List at time of July 2018 update:
https://support.t-mobile.com/docs/DOC-37944

NOTE: there is no T-Mobile provided list of specific network roaming partners; you can call 611 and ask for a roaming specialist/tech and they can tell you per country roaming partners - we are attempting to capture working or problematic networks in this Wiki below also

Need Support while traveling? Read the hints below FIRST; then if support is needed call direct intl support for T-Mobile USA: +1-505-998-3793 [FREE CALL WHILE ROAMING] or if you cannot get Voice access use Skype or another service to dial.


Hints

#1 HINT: You MUST have Data roaming turned on - You will only see foreign networks on the network list - you will NOT see T-Mobile. Manually pick the networks from the list further below if you don't automatically connect.

- You do NOT have to pay for a high speed data package. 128Kb/sec (or 256Kb/sec on T-Mobile One Plus Add on) FREE throttled data is inclusive on all eligible postpaid plans

- High speed un-throttled data is also FREE for Canada and Mexico if you are on a Simple Choice North America plan or a T-Mobile One plan for up to 5GB of data per month (T-Mobile One Plus Intl users are not subject to the 5GB cap) . If you are not on these specific plans but on a legacy Simple Choice plan you will get standard 128Kb/sec FREE.

- For paid high speed packages, You can schedule WHEN optional high speed paid packages start (immediate or a time/date you set).

- On some accounts, High speed on demand data passes will will not be listed on my.t-mobile.com - under plans, "Manage Data & Add Ons". You can also contact customer care at 611 to add a data pass.

- If you purchase a package on phone or hotspot and are about to expire you can purchase ANOTHER one if you want and even though it will say "starts when your existing package date ends" it will IMMEDIATE activate it when you run out of data. Example You pay for 200Mb for one week and will eat into 200Mb, you can buy a package ANYTIME and it will future date it as being effective ONLY when the existing package date ends. HOWEVER once the existing package data amount is used up it will IMMEDIATE activate the paid pending package.

- On Demand Mifi WILL not roam at ALL if no package has ever been provisioned. Use the free data on your smartphone (or use another device with WiFi) and log into http://my.t-mobile.com Once logged in go to https://my-tmobile.com/Plan/Plans.as...vid=changeplan View plan for hotspot and and change plan, under Data Tab when viewing change plan add a package; once you confirm and submit (ENSURE before you submit you are adding to correct line!) you will get a confirmation. It was about 5 mins and then hotspot was able to connect to network.

- On demand Mifi WILL STOP working at end of time period NOT at end of data usage. So if you pick 500MB package which is 2 weeks expiration, it will actually STOP full speed at 500MB and revert to a 64Kb/sec speed till expiration; this ONLY applies to packages purchased on on demand hotspots. If you purchase a package for a smartphone you will revert to standard 128kb/sec

- Hotspots with On Demand will lose network access at end of paid period even if it reverted to lower hotspot only speed of 64kb/sec. So top up before you lose network.

- Legacy data match for tablets or hotspots (no longer offered but still allowed for current users) support 128Kb/sec on tablets and hotspots. If your data match plan details show match with North America added in the description then you get high speed in Canada and Mexico that uses your data match limit (up to 5GB) - after than you revert to 128Kb/sec. T-Mobile One Tablet will provide 128Kb/sec by default, if a T-Mobile One Plus add on is on that Tablet line (Including the free Feb 2017 One Plus Promo) speeds will be 256Kb/sec

- You can check current usage on any paid packages my viewing on the T-Mobile Application for Android or iOS or going to My T-Mobile website and filtering data usage on the line for International Data Roaming.

- When using a T-Mobile supported international data roaming plan on an iOS device internationally (in a nation on the 'free' list), you need to turn on Data Roaming on the iPhone/iPad Settings.

Troubleshooting

- If finding no networks when in new country, go to Airplane Mode - then back off Airplane mode and try again. If this fails to work FULLY power off phone and power back on. You may need to do a manual scan of networks on your device and pick one of the KNOWN networks below in the country list.

- If still not connecting to a network do ONE more phone reboot and attempt again.

- If you do connect to a network but are failing to get data, dial in your phone dialer #RON# (or try #ROF# FIRST then try #RON#). #RON# will turn intl roaming data on, #ROF# will turn it off. Sometimes cycling will cause a network to work.

- If connected to a network for Voice/SMS but still not getting data, set phone to Airplane mode ; wait till device is actually in airplane mode (15 sec or so); then take device off Airplane mode.

- If failing to get GSM/Voice/SMS services but you have data and phone shows "Emergency Calls Only" but data is working suggestion is to switch phone to 2G and connect to a network where you get data and voice/SMS. Once connected to that network switch phone back to 3G/Auto or LTE (or similar setting) and this may correct the issue. (Your mileage may vary)

- Try to change your APN to fast.t-mobile.com per the following guide, as an alternate you can try a temporary switch to epc.t-mobile.com - more details for APN change further below

- If none of these work, dial TMO Intl support +1-505-998-3793 (from another phone or Skype) and ask for "International Roaming Support" (make sure that is who they connect you to by asking the agent if they can help on a roaming support issue) - have them check your account is properly setup and eligible for International Roaming.

To set the Access Point Name (APN) and turn on data settings, follow these steps:

Note: These settings are automatically set to the correct values with the Carrier Update when a T-Mobile SIM is inserted.
  1. From the main menu, tap Settings
  2. Tap Cellular.
  3. Check that Cellular Data is turned on.
  4. Tap Cellular Data Network.
    Important: If this setting does not appear on the device, the device is not unlocked. Refer customer to previous carrier.
  5. Enter the following information under the Cellular Data section:
    APN: fast.t-mobile.com
    Username: <Leave Blank>
    Password: <Leave Blank>
  6. Enter the following information under the LTE Setup (Optional) section:
    APN: <Leave Blank>
    Username: <Leave Blank>
    Password: <Leave Blank>
  7. Enter the following information under the MMS section:
    APN: fast.t-mobile.com
    Username: <Leave Blank>
    Password: <Leave Blank>
    MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
    MMS Proxy: <Leave Blank>
    MMS Max Message Size: 1048576
    MMS UA Prof URL: http://www.apple.com/mms/uaprof.rdf
  8. Enter the following information under the Personal Hotspot section:
    APN: pcweb.tmobile.com
    Username: <Leave Blank>
    Password: <Leave Blank>
  9. Press the Home button to save the APN and exit to the main screen.
  10. Turn the device off and back on.

Countries with reported working networks supporting data
You can call support # below to ask for other networks. PLEASE share which networks works so we can always keep the Wiki up to date. Leave any comments with performance/quality to the "Problem Carriers section"

NOTE: If you have issues connecting turn off "Enable LTE" or LTE and do 3G/HSPA(4G) only. If you are still having issues to get data but can get voice dial Intl support +1-505-998-3793 (FREE CALL while roaming). If you cannot get any service, use another phone or Skype to dial this number.

Africa
Egypt: Vodafone, Elitsalat, Mobinil
Mauritius: EMTEL
South Africa: MTN, Vodacom, Telkom

Americas
Argentina: Movistar, Claro
Aruba: Digicel (May display as 363 02)
Bahamas: BTC
Barbados: Digicel
Bermuda: Digicel
Brazil: Tim, Vivo
Canada: Bell, Rogers (Some Provinces only), Telus, Freedom Mobile (former WIND), Videotron [HIGH SPEED INCLUDED ON SIMPLE CHOICE NORTH AMERICA]
Cayman Islands: Digicel
Chile: Movistar
Colombia: Telefonica Mobiles Colombia, Movistar
Costa Rica: Movistar, Claro
Dominican Republic: Claro, Orange, Viva
Ecuador: Claro, Movistar
El Salvador: Digicel, Movistar
Guatemala: Movistar
Honduras: Tigo
Jamaica: Digicel, Lime
Mxico: Movistar, Telcel [HIGH SPEED INCLUDED ON SIMPLE CHOICE NORTH AMERICA]
Martinique: Digicel
Nicaragua: Mobinil, Movistar
Panama: Claro, Digicel
Per: Movistar
St Kitts and Nevis: Digicel
St Lucia: Digicel
Sint Maarten (NL): Chippie (UTS)
Saint Martin (FR): Digicel
Turks and Caicos: Digicel
US Virgin Islands: Innovative (counts toward domestic roaming allowance)
Venezuela: Movistar

Asia Pacific
Australia: Telstra, Vodafone AU, OPTUS
Cambodia: CamGSM, Cellcard, Smart
China: China Mobile, China Unicom
Guam: Guam Telecom (Guam is considered outside the U.S. by T-Mobile)
Hong Kong: Smartone, Three
India: Airtel (Most Metro areas/regions), Vodafone
Indonesia (Bali): Indosat, Telkomsel
Japan: DOCOMO, Softbank
Macau: CTM, Three, Smartone
Malaysia: MAXIS
New Zealand: Vodafone, Spark NZ (no 2G), 2Degrees
Pakistan: Pak Telecom Mobile Limited (Ufone), Pakistan Mobile Company Limited (PMCL) (aka Mobilink), Telenor Pakistan, Warid Telecom
Philippines: Globe, SMART
Singapore: Starhub
South Korea: SKT, KT, Olleh
Sri Lanka: Mobitel
Taiwan: Taiwan Mobile
Thailand: AIS, DTAC
Vietnam: Viettel

Europe
Austria: Three, A1, T-Mobile Austria
Belgium: Orange (Mobistar), Proximus
Bulgaria: Telenor BG LTE is primary, saw A1 on 2g and Mtel on LTE very briefly
Czech Republic: Radiomobile/T-Mobile CZ, Vodafone CZ, O2
Denmark: 3 DK, Telenor DK
Faroe Islands: Foroya Tele
Finland: Elisa
France: Bouygues, Free, Orange, SFR
Germany: T-Mobile DE/Telekom.de, EPLUS
Greece: Cosmote
Hungary: T-Mobile
Iceland: Nova (LTE, better in cities), Siminn (3G only, better for rural)
Ireland: Vodafone, Three, Meteor
Italy: TIM, Wind, Vodafone IT
Luxembourg: Tango
Netherlands: KPN, T-Mobile, Vodafone
Norway: Telenor
Poland: T-Mobile
Portugal: MEO, NOS
Romania: Orange, Telekom, Vodafone
Russia: MTS Global
Spain: Movistar, Vodafone ES, Orange
Sweden: 3 SE
Switzerland: Orange, Swisscom
Turkey: Vodafone
UK: EE, Three, Vodafone
Ukraine: KYIVSTAR, MTS

Middle East/Near East
Bahrain: Viva / Batelco
Israel: Partner
Kuwait: Zain
Qatar: Ooredoo
UAE: Etisalat, du

LTE verified carriers:
MUST have a device supporting global LTE bands
- Argentina: Movistar
- Australia: Telstra (requires Band 3 / Band 28 device), OPTUS (5G)
- Bahamas: BTC
- Bahrain: Batelco
- Belgium: Proximus
- Canada: Bell, Rogers, Telus
- Chile: Movistar
- China: China Mobile (TD-LTE in some regions needs appropriate device or in some regions as LTE Band 3), China Unicom
- Colombia: Movistar
- Costa Rica: Movistar
- France: Orange, SFR
- Germany: T-Mobile DE/Telekom.de
- Guatemala: Movistar
- Hong Kong: Smartone
- Ireland: Vodafone
- Italy: TIM
- Japan: Docomo, Softbank
- Luxembourg: Tango
- Malaysia: MAXIS
- Mexico: Movistar
- Netherlands: T-Mobile NL, Vodafone
- Norway: Telenor
- Sinagapore: Starhub
- Sint Maarten (NL): Chippie (UTS)
- Spain: Orange
- Taiwan: Taiwan Mobile
- Thailand: AIS, DTAC
- UAE: du
- UK: EE, Vodafone (see footnote - NOT everywhere)

Problem carriers and LTE support notes
(Do not list carriers where you cannot get basic voice service)
- Argentina: Movistar (reports of poor performance), Claro (seemed much better, but difficult to gain initial connect/registration)
- Bermuda: Reports of getting UMTS (non HSPA 3G) only
- Canada: Wind performance seems better than other Canadian carriers (Your mileage may vary)
- China: China Mobile is 2G only unless you have a device supporting TD-SCDMA (3G) or TD-LTE Band 39/40/41. China Unicom roaming returned in April 2017
- Faroe Islands: Vodafone (Voice/SMS only, NO data service)
- Germany: Vodafone Germany (Voice/SMS only, NO data service in some regions)
- Hong Kong: Smartone, had to switch to 2G get access to network THEN switched phone back to 3G/Automatic if had problems getting access to network. Three: Reports of no longer working and only Smartone working
- Mauritius: Reports of issues connecting to Emtel sometimes - YMMV
- New Zealand: 2Degrees (limited coverage w/ reports of not working at all)
- Singapore: M1, SMS MAY require manually entering M1's SMSC +6596845999 if SMS doesn't work
- South Korea: SKT may require LTE to be disabled or conneciton may not be authenticated. Olleh/KT require multiple attempts to connect to network.
- UK: EE LTE roaming returned 1/21/17 - Reports of Vodafone LTE roaming in select parts of the UK only (not happening everywhere seems to be coverage challenged areas of EE only)
- Vietnam: Viettel
Print Wikipost

T Mobile Global data coverage

Old Sep 5, 14, 6:45 pm
  #496  
 
Join Date: Jan 2012
Location: Mid Atlantic US
Programs: Hilton: Diamond/Everything else: Kettle...
Posts: 107
Originally Posted by freecia
You can swap the sim via an online form http://support.t-mobile.com/docs/DOC-4677 so I just get a backup sim when they're running the $0.01/sim specials instead of paying the store $10.
Thanks for the info on the online swap.

I picked up 2 micro sims, but didn't get a nano sim the last time I saw the special, but will keep my eyes open.

Good news was that the TMo employee didn't charge me for the replacement sim. (May have been running a special over Labor Day weekend, perhaps?). The folks at my local store have been great and I'll go out of my way to pick up stuff there, rather than the closer one in the mall...

J
compubit is offline  
Old Sep 6, 14, 12:59 pm
  #497  
 
Join Date: Nov 2007
Location: DAB
Programs: DL PM UA PSilver Marriott Lifetime Plat, AMEX Platinum, Avis PC, UA MPPPlus
Posts: 961
I switched my Nexus 5 over to T-Mobile specifically to lower my month bill and have the Global data and SMS at no extra charge prior to my trip to Amsterdam and Copenhagen last week.

My experience was pretty consistent. The phone would find service within a couple minutes of being taken out of airplane mode. SMS messages informing me I was in a country covered by the data and SMS roaming would arrive.

These are the carriers I saw. I have an Android Wear app installed that notifies me on my smartwatch when the carrier or network changes.

France (CDG)
F Bourgues Telecom France roaming HSPA

Denmark(CPH and Copenhagen)
3 DK Denmark roaming HSPA

Netherlands(AMS and Amsterdam)
NL KPN Netherlands HSPA+
T-Mobile HSPA+
edweird is offline  
Old Sep 14, 14, 3:39 pm
  #498  
Suspended
 
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
In France right now.

It is NOT working though I have good reception on SFR on my iPad Mini Retina.

In the Cellular Data pane of Settings app, I have Data Roaming on but below, the gear is turning on Personal Hotspot (it's not in the left main column along with Cellular Data, VPN and other main categories.

It worked fine in MUC during a layover. Connected to T-Mobile Germany network and I could actually turn on Personal Hot Spot ( which then appeared UNDER Cellular Data, not WITHIN it) and have my iPhone share the connection.

But since landing at MRS and driving to Avignon, it connects to SFR and occasionally to Bouygues but no live Internet connection on either.

Have to think its due to this weird state with Personal Hotspot.

Tried rebooting iPad, tried popping out SIM and reinserting and it's the same thing. Also tried turning off Cellular Data for awhile and re enabling it but then Personal Hotspot looks like its trying to initiate.

Anyone see this in France or any other t-mobile roaming country?
wco81 is offline  
Old Sep 16, 14, 12:27 pm
  #499  
 
Join Date: Dec 2001
Location: Florida
Programs: UA 2MM, AA Platinum
Posts: 1,899
Originally Posted by wco81
Anyone see this in France or any other t-mobile roaming country?
Yes, I have. Occasionally, I have had to help it along by doing *766# then press send. It forces the request for data roaming.
BangkokTraveler is offline  
Old Sep 16, 14, 5:53 pm
  #500  
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Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
Unfortunately I can't dial on my iPad.

If I could send it as an SMS ...

I've seen that idea discussed in other forums tho.
wco81 is offline  
Old Sep 17, 14, 3:16 am
  #501  
Four Seasons Contributor BadgeAman 5+ Badge
 
Join Date: Mar 2004
Location: Baltimore MD
Posts: 3,435
Sigh I thought about changing to T mobile for the Global data coverage but in my house (8 miles from downtown Baltimore) I get 1 bar of LTE at best, switches to 4G often and this AM I was on Edge... thank god for the test drive to convince me not to switch.. I'll test some more at work and all because conceivably I could get by with wifi calling but it's likely looking like a no go...

FDW
FlyingDoctorwu is offline  
Old Sep 20, 14, 9:27 pm
  #502  
 
Join Date: Jul 2012
Posts: 19
T-Mobile will give you a signal booster for free.
They currently have stock in LTE signal boosters. As long as you live in an area that has at last 1 to 2 bars of 3G/4G or LTE, they will send it to you and reception at home shouldn't be a problem anymore.

I'm not sure if they also do it for prepaid customers, but I got one as a 50$/month simple choice customer
rb2k is offline  
Old Sep 22, 14, 7:22 am
  #503  
FlyerTalk Evangelist
 
Join Date: May 2000
Location: أمريكا
Posts: 26,569
Originally Posted by FlyingDoctorwu
Sigh I thought about changing to T mobile for the Global data coverage but in my house (8 miles from downtown Baltimore) I get 1 bar of LTE at best, switches to 4G often and this AM I was on Edge... thank god for the test drive to convince me not to switch.. I'll test some more at work and all because conceivably I could get by with wifi calling but it's likely looking like a no go...

FDW
Why not get it and use wifi calling at home? They'll even give you a free router optimized for wifi calling (with a $25 refundable deposit).
Doppy is offline  
Old Sep 22, 14, 7:44 am
  #504  
Aman 5+ BadgeFour Seasons Contributor Badge
 
Join Date: Mar 2004
Location: Baltimore MD
Posts: 3,435
Originally Posted by rb2k
T-Mobile will give you a signal booster for free.
They currently have stock in LTE signal boosters. As long as you live in an area that has at last 1 to 2 bars of 3G/4G or LTE, they will send it to you and reception at home shouldn't be a problem anymore.

I'm not sure if they also do it for prepaid customers, but I got one as a 50$/month simple choice customer
Originally Posted by Doppy
Why not get it and use wifi calling at home? They'll even give you a free router optimized for wifi calling (with a $25 refundable deposit).
One thing that's important to me is the ability to use my phone as a hotspot; even at home. Two summers ago we lost power at the house for 1 week and I was able to use my phone for the entire time. I don't want to have to rely on a booster to use my phone at home. Plus, the signal at work is sub par too. I might try again when they have 700 mhz support. Wifi calling would mean I would have to upgrade all my other phones to support wifi calling.

FDW
FlyingDoctorwu is offline  
Old Oct 4, 14, 10:12 am
  #505  
 
Join Date: Oct 2013
Location: BIL
Programs: Delta FO
Posts: 786
Hi All,

I hope I'm not being redundant with my questions. If I am, I do apologize!

I have an iPhone 5S unlocked with Cricket (ATT network) for my USA use. I can't use Tmobile because coverage is very poor here in Montana.

I have a couple of simple questions:

I travel around the world extensively and would like to use Tmobile's international data roaming plan, at $50 per month

Can I dual sim (Cricket and Tmobile) on my iPhone 5S or possibly a new iPhone 6? Or, should I just have a separate phone for my Tmobile use?

Am I correct in reading that for $50 per month, month-to-month (no contracts), I will get 1GB of international data?

With the extra taxes, fees, etc, what does that translate to per month?
richardinmotion is offline  
Old Oct 4, 14, 11:24 am
  #506  
 
Join Date: Jun 2005
Location: Tri-State Area
Posts: 4,732
Originally Posted by richardinmotion
Am I correct in reading that for $50 per month, month-to-month (no contracts), I will get 1GB of international data?

With the extra taxes, fees, etc, what does that translate to per month?
The short answer is to enroll in simple choice plan, no contract, unlimited domestic data/voice/text, unlimited international data/text and 0.20/min for intl calls [originating from overseas only]. The unlimited data is high speed up to x gb cap, then slows to edge.


There is a wiki and for further confirmation, easy call to TMO customer service for more details. And tons of answers in this thread, just do a little lifting
dtsm is offline  
Old Oct 4, 14, 11:27 am
  #507  
 
Join Date: Apr 2008
Location: Chicago
Posts: 577
Your phone is unlocked. So, yes, you can change sims back and forth, if that's what you are asking. Most folks with unlocked GSM capable phones do just that.

As for your second question, I think it's unlimited data. But's it's throttled to EDGE speeds,


Originally Posted by richardinmotion

Can I dual sim (Cricket and Tmobile) on my iPhone 5S or possibly a new iPhone 6? Or, should I just have a separate phone for my Tmobile use?

Am I correct in reading that for $50 per month, month-to-month (no contracts), I will get 1GB of international data?

With the extra taxes, fees, etc, what does that translate to per month?
mrcamp is offline  
Old Oct 4, 14, 1:14 pm
  #508  
 
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA EXP with lots of BA. UA 2MM Lifetime Plat - No longer chase hotel loyalty
Posts: 6,675
Originally Posted by wco81
In France right now.
In the Cellular Data pane of Settings app, I have Data Roaming on but below, the gear is turning on Personal Hotspot (it's not in the left main column along with Cellular Data, VPN and other main categories.

Tried rebooting iPad, tried popping out SIM and reinserting and it's the same thing. Also tried turning off Cellular Data for awhile and re enabling it but then Personal Hotspot looks like its trying to initiate.

Anyone see this in France or any other t-mobile roaming country?
Please ensure if you can edit the APN that it is: fast.t-mobile.com
NOT anything else

Also once on the carrier wack cellular data off then back on; ensure if your iOS device has it that "Enable LTE" is OFF.

There are occasional issues for getting the roaming carrier to authorize data - this is a problem across any carrier. I've had issues with SFR on my German and AT&T SIM's also before. Forever to get data and in some cases it involved multiple radio/airplane mode on/off. Once I got it for the trip worked fine.
NickP 1K is offline  
Old Oct 4, 14, 1:22 pm
  #509  
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Thanks, I'm back from my trip, never got it to work in France. Well briefly it must have because I did get the disclaimer message.

The APN was correct (it auto populates). I had Enable LTE on (never seen LTE speeds while roaming internationally but kept it on because there seems to be some reporting on this thread that they've seen LTE speeds) and had roaming On as well (I turn off roaming when back in the US).

I'll try different combos of settings next time.

But I set it up this way and it worked in Amsterdam, Italy and briefly for a layover in MUC where it roamed on the German T-Mobile network. So I thought these settings would be universal.

I have a trip coming up next month in Vienna and Prague so will be interested to see if it works in those cities. Only spending a couple of days each so probably not worth spending $20-25 or more to get local SIMs there.

If that doesn't work, I may just stop paying for the month to month Simple Choice data-only plan, though it's cheap enough to be useful in the US.

I'm suppose to only get 1 GB but whenever I check my account, it shows zero data usage. ANyone else see that?
wco81 is offline  
Old Oct 4, 14, 9:36 pm
  #510  
 
Join Date: Jul 2009
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Originally Posted by wco81
I'm suppose to only get 1 GB but whenever I check my account, it shows zero data usage. Anyone else see that?
This is my guess...

You're supposed to only get 1 GB of high-speed data with the base plan. Since the Simple Choice Plan theoretically limits you to 2G speeds while roaming, you wouldn't be using any of your 1 GB of high-speed data.
Majuki is offline  

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