Linksys IP phone Issue
 

I have a Linksys IP phone SPA942 which has a problem. Every time i connect to a power cable all the lights in the phone glows and goes off except the mute which is always glowing red and never goes off!.

Even when i connect a internet cable to configure an extension the status of the phone never changes. Mute button is ON as it is. Even after changing the network settings from DHCP to static so that i can manually enter my IP address, there is no change what so ever. It is same as it is even the internet cable is connected or not.
When i check the phone status it says Tx:4P and Rx:0P.

I did factory reset several times no luck :(
Is this a hardware issue?
Please guide me so that i can make this 140$ to work!!

How are you powering it? Its own power source or PoE?

I have several of these phones and they work well. You might do better posting this question on the VOIP section of DSLReports.com. They have an exceptionally active VOIP Section.

Hey Scott, i tried with POE its not working. When i try with power adapter its working

Working in the sense i can see the logo i can get into settings, etc. But the phone status is same as i mentioned before. Please advice.

Thanks.

Hi Stu, thanks for your reply Dude i have posted this question to DSLReports.com. Hope they would help me.

Great, but I didn't see it there. VOIP Tech Chat was the forum I was thinking of.

Oh i didn't notice that... i submitted in a separate thread under Linksys category!!and clicked email notification cos i didnt register in that site.

If i am wrong please let me know i ll put it under another thread.

Thanks Stu.