RichMSN

Well, you are the target market then. Don't have a GPS?

Mary2e

I actually have 2 and the onstar is far superior.

BoB-O

Just canceled, I think. Serius emailed me a month ago, saying my account was about to expire and my credit card wouldn't go through. I intended to let the service expire. They emailed me again and called. I explained by phone I wanted to let the service expire and refused to give them a new credit card. The representative tried to get me to renew, but ultimately said he would note that. Next I received an email saying the service was renewed and my payment was late. Then I began receiving dunning calls-- six to date. This morning I spoke with the Serius rep, explained I had already canceled a month ago. She said my account showed I had called, but the call had been disconnected. I told her this was false. 3x. She then explained I owed Serius $13 for the month after service was renewed, and asked for a credit card number. I refused. Then she asked if I was refusing to pay my bill. I advised that I had no bill, and if she pursued this I would sue under the Credit Reporting Act. She then offered me a discount. I again said I would not do business with thieves. She then agreed to cancel. I understand the motivation to retain subscribers. I do not agree that dishonest tactics are the way to do it.

I just dealt with them this morning and for the last month, trying to cancel. With my first call, they attempted to talk me out of canceling, offered discounts, but ultimately agreed to cancel. This morning I found out the rep noted that the call was accidently terminated. Is this not a shady practice? This morning the rep said my contract had been automatically renewed, and even if I wanted to cancel now, I owed them $13 and asked for a credit card. I refused. Then she said I would have to go to the cancelation department. I asked why, since it had been 30 minutes, and I had canceled a month ago. She put me on hold, and I went through it all again. Finally she agreed to cancel and "waive" the $13. Your opinion that "It is not difficult" seems oddly biased. Are you a plant for Serius? If Serius allowed consumers to cancel on line, then you could say it is not difficult.

I'm US-based and have a Three micro-SIM (PAYG) that I've used for several years when traveling to the UK. I see that they've extended "Feel At Home" to PAYG customers. I'll be traveling to Norway with a layover in Heathrow T5. I'd really like to use my iPhone 5S on the trip. Is there a place I can SIM-swap my old micro SIM for a nano SIM in T5? If not, can I get a new nano SIM and somehow move my UK number over via the Three website?

Thanks,
BoB

Need

I think Siruis' days are numbered. Now that mobile carriers like Tmobile starting to offer free music streaming (unlimited), there is really very little use of Sirius.

It took me a while to get them not to call me. I only had 1 or 2 months free on my new Lexus, and they kept calling me to renew. I told the guy I don't use it at all there is no reason to renew. I am probably his worst customer.. he kept trying offer me better price.. but I just told him that even if it is 1 cents per month, I would not need it. You would think that would be the end of it.. but then the following week I get another call. And I have to do the dance all over again. Finally I just put all the numbers from Siruis on my Android's phone's Reject list.

RichMSN

I'm not sure their days are numbered.

1.66 million net subscriber additions in 2013 and 25.56 million subscribers.

http://investor.siriusxm.com/release...leaseID=817666

I have Sirius/XM in both our vehicles. I also have an Internet tabletop radio that sits in my home office. It's been YEARS since I've listened to terrestrial radio of any sort (with the exception of when I travel - and even then, I try to pick a car from National that I'm fairly certain will have satellite radio).

I spend about half my time listening to music and the other half listening either to sports or the Howard Stern channels.

wharvey

We have Sirius/XM in both our vehicles and I have internet streaming... I love listening to Howard Stern... and love music and traffic updates. Not sure they will be going out of business anytime soon... I do wonder what will happen when Stern chooses to retire.

pseudoswede

I wished they offered day passes for a few dollars. Very useful when traveling through the Rockies, where cell phone service is sketchy. Otherwise, my commute is 8-10 minutes each way (Mrs. Swede's is 0); and we have zero use for it.

RichMSN

Stern saved satellite radio in this country - I'm convinced of it.

gwade

Slightly off-topic, but I am not sure how long Sirius/XM will last if my experience is any slight measure. I have been a pretty loyal XM subscriber for several years and have owned cars with the original XM technology. After my first BMW this year with a Sirius deck, I can say that the sound quality is just garbage, complete compressed (read: digital compression artifacts) garbage. I will not renew next year after my free year is up. I have heard similar complaints that the legacy XM compression technology just sounds better than the Sirius tech. You would think they could come to some level of integration.

Dodge DeBoulet

Well, he's killing it for me. I listened to him whine about Don and Dierdre Imus for 45 minutes this afternoon just hoping that something intelligent would fall out of his blather hole but alas, it was not to be. The guy just doesn't have anything worthwhile to say anymore.

The comedy channels are occasionally listenable, but I prefer my own music selection. I don't see myself signing up when the free trial is over.

RichMSN

To each their own. But there's no denying that a significant percentage of subscribers joined and stay because of two channels.

And if you don't like Stern, there are tiers that don't include him.

Jimmie76

It's not just a credit factor for me it's also about cost, monthly tarriffs for me are too expensive. I should explain that I have a feature phone for voice, a smart phone for browsing and a Blackberry for emails (which increases the number of phones but also the chances I'll have one with battery left) and I rarely spend more than �8/month for all 3. (Blackberry is �3.33/$5.70 a month and I use between �2-4/$3-6 on the others). To obtain the same on a contract would be horrendously expensive (at least 3 times that) and give me me loads of minutes I wouldn't use etc.

Anyway I switched the voice from O2 PrePaid to Three (UK) PrePaid recently and I contacted O2 to tell them I was leaving and could they give me the PAC code so I could port my number. I was transferred to a nice man who looked up my details and asked me why I was leaving. I said Three have a better deal - it's far cheaper (3p/5c per minute, 2p/3c per text & 1p/2c per MB) and so "I'm off". He asked if there was anything they could do to retain me as a customer and I said "Yes match the Three prices and I'll stay" he said sadly he couldn't do that, but said maybe there was something I might want he could tempt me with to stay. So he starts listing things that involve a minimum monthly top up of at least �10 and I pointed out to him that as he could see my past history he should be able to see that I don't top up that frequently so all these things were wasted on me. He agreed and gave me the code.

One of my friends fell victim to an internet scam where they signed up to receive a free sample of a teeth whitening product. She didn't read the small print and had actually signed up to a very expensive course of them and only realised when it was too late. She tried to cancel minutes after she had signed up (after talking to me) only to be told she would have to send it in writing, email was fine (not phone) and that they couldn't cancel the first shipment as it was already in the mail. Seriously, this was 5-7 minutes after she had clicked "place order" and the 'nice lady' on the end of the phone said they couldn't stop it from arriving. I told her she would have to take the delivery cost of the free sample on the chin and would have to to cancel her credit card and get a new one as that was the only way she would guarantee to be free of these people and she reluctantly agreed.

I've heard of companies offering inducements to people to stay, when the reason the caller was cancelling is because the person who had the phone contract had died.

wharvey

If you are listening in the afternoon, he is not live.... that is probably a "Best of Stern" rebroadcast from years ago.... he rarely talks about the Imus' anymore.

If you think he has nothing to say, why do you listen to him?

I find him to be a very smart man.... and his interviews are legendary.

Even if I have not heard of the person he is interviewing or have any interest, I find myself riveted to the radio. He is able to get people to say things they might not say otherwise.

I would love to see all those interviews cataloged online.

Dodge DeBoulet

I suspect that's what it was, since it was around 4pm Eastern.

Well, I don't, normally. But like another poster on this thread, I recently purchased a new car (BMW 535ix, natch) that included a year of Sirius/XM as part of one of its packages.

I did listen to Stern and occasionally watched the cable broadcasts of his radio show in the 90s, and found them moderately entertaining. I guess I was hoping to recapture the magic when I tuned in last week

I don't disagree with you, but the one time I decided to tune to his channel recently just left me bored and annoyed. If this was a rebroadcast of one of his classics, he hasn't had much to say in a very long while.

RichMSN

Classics? Sometimes it's just a broadcast from the 80s or 90s. He has his whole catalog at his disposal and they play a lot of old stuff during off hours.