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-   -   Lessons On How To Hold The iPhone 4 (https://www.flyertalk.com/forum/travel-technology/1099409-lessons-how-hold-iphone-4-a.html)

Landing Gear Jun 25, 2010 9:08 pm

Lessons On How To Hold The iPhone 4
 
Apple responds to iPhone 4 reception issues: you're holding the phone the wrong way


Here's the official statement:

Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.
Rest of the article at the above link.

alanR Jun 26, 2010 12:54 am

You can buy a £25 piece of rubber from Apple (it comes in various colours !!!) to overcome the problem :rolleyes:

However it won't be available until mid July

Landing Gear Jun 26, 2010 12:57 am


Originally Posted by alanR (Post 14197493)
You can buy a £25 piece of rubber from Apple (it comes in various colours !!!) to overcome the problem :rolleyes:

You have to pay fifty bucks to fix their problem?

Jimmie76 Jun 26, 2010 3:26 am


Originally Posted by Landing Gear (Post 14197499)
You have to pay fifty bucks to fix their problem?

Yes because that statement is going to change everything, again.

LIH Prem Jun 26, 2010 3:28 am

Apparently most people aren't having the problem and can't even recreate it.

This is already being discussed in the "next iphone" thread.

-David

planemechanic Jun 26, 2010 7:46 am

And for those with the problem all you need is one penny's worth of clear tape to solve the "issue".

jwhite4304 Jun 26, 2010 8:26 am


Originally Posted by planemechanic (Post 14198330)
And for those with the problem all you need is one penny's worth of clear tape to solve the "issue".

I agree that the tape will fix, but I will not give Apple $199 and AT&T $2000 for a phone problem that is squarely in their arena and needs their attention - either a free bumpers case or whatever. Iphone went back.

Jimbo

anrkitec Jun 26, 2010 10:13 am

Duplicate post.

anrkitec Jun 26, 2010 10:24 am


Originally Posted by planemechanic (Post 14198330)
And for those with the problem all you need is one penny's worth of clear tape to solve the "issue".

:eek:

Two years worth of intense technological development, the best efforts of Apple's top design talent, tens of millions of dollars in marketing – and all one has to do to make it all work is to wrap this little objet du jour in a few cents worth of Scotch tape – whoda thunk.

Can you imagine if Apple made cars?

"You do have to put in three or four quarts of oil every week and you need our slick Apple strap [available at additional cost] in order to keep the doors closed but damn, isn't it the coolest thing you have ever seen?"

"Yes please, I'll have two - where do I go to stand in line?"
:D

SchmeckFlyer Jun 26, 2010 1:16 pm


Originally Posted by anrkitec (Post 14198970)
:eek:

Two years worth of intense technological development, the best efforts of Apple's top design talent, tens of millions of dollars in marketing – and all one has to do to make it all work is to wrap this little objet du jour in a few cents worth of Scotch tape – whoda thunk.

Can you imagine if Apple made cars?

"You do have to put in three or four quarts of oil every week and you need our slick Apple strap [available at additional cost] in order to keep the doors closed but damn, isn't it the coolest thing you have ever seen?"

"Yes please, I'll have two - where do I go to stand in line?"
:D

Like when Bill Gates (or someone from Microsoft) said car companies should model themselves more on software and other tech companies, to which a car executive replied, "We'd be in big trouble if our product crashed every day." Very apt.

But is this really a problem? Or something the chattering classes are going on about on internet fora? Do everyday users who are not actively trying to eliminate the signal have the problem, in other words? Seems like this could be a self fulfilling prophecy, because I can hardly believe Apple would screw up something so seemingly simple as reception while holding the device. (I'm no Apple geek either, I've had an iPod classic for a few years but that's it.)

planemechanic Jun 26, 2010 1:36 pm

I read that there is a simple software update coming that Apple is working on. The issue has something to do with how the phone switches channels on Wifi apparently.

anrkitec Jun 26, 2010 3:19 pm


Originally Posted by SchmeckFlyer (Post 14199634)
Like when Bill Gates (or someone from Microsoft) said car companies should model themselves more on software and other tech companies, to which a car executive replied, "We'd be in big trouble if our product crashed every day." Very apt.

Dunno, but then I don't see Apple-bad/Microsoft[PCs]-good as a valid binary.

They both have their pluses and minuses, they both make good products and bad products.

The difference from my perspective however is the degree that many an Apple fan will go to make excuses for Apple's misses.

The only difference between someone arguing that multiple Windows crashes are no big deal because you can still go into the DOS console and fix the problem and someone telling new iPhone owners to just wrap the thing in Scotch tape is that there are far more of the latter than the former.


Originally Posted by SchmeckFlyer (Post 14199634)
But is this really a problem? Or something the chattering classes are going on about on internet fora? Do everyday users who are not actively trying to eliminate the signal have the problem, in other words? Seems like this could be a self fulfilling prophecy, because I can hardly believe Apple would screw up something so seemingly simple as reception while holding the device. (I'm no Apple geek either, I've had an iPod classic for a few years but that's it.)

If Apple can't solve the degradation in signal quality which results in a significant drop in download speeds as has now been thoroughly documented then it will be a big problem for the average user.

As I said, I am still looking at the iPhone 4 but will wait to see if Apple can come up with a real solution to the problem - and neither Scotch tape nor hand contortions count. ;)

ScottC Jun 26, 2010 5:43 pm


Originally Posted by planemechanic (Post 14199699)
I read that there is a simple software update coming that Apple is working on. The issue has something to do with how the phone switches channels on Wifi apparently.

Sad that they didn't pick up on this before shipping 600,000 of them.

OverThereTooMuch Jun 26, 2010 6:23 pm


Originally Posted by SchmeckFlyer (Post 14199634)
Like when Bill Gates (or someone from Microsoft) said car companies should model themselves more on software and other tech companies

Don't believe everything you read on the internet. :D

http://www.snopes.com/humor/jokes/autos.asp


Originally Posted by planemechanic (Post 14199699)
I read that there is a simple software update coming that Apple is working on. The issue has something to do with how the phone switches channels on Wifi apparently.

On wifi or on the cell network?

notquiteaff Jun 26, 2010 8:52 pm


Originally Posted by SchmeckFlyer;

But is this really a problem? Or something the chattering classes are going on about on internet fora? Do everyday users who are not actively trying to eliminate the signal have the problem, in other words? Seems like this could be a self fulfilling prophecy, because I can hardly believe Apple would screw up something so seemingly simple as reception while holding the device. (I'm no Apple geek either, I've had an iPod classic for a few years but that's it.)

Is it really a problem? You betcha. I can reproduce it consistently, and it's not only affecting phone calls for lefties. When I use apps, I tend to hold it in my left hand and use my right hand to interact with the touch screen. And the most comfortable/logical position of the phone in my left hand causes the problem. Yes, I can work around the issue by following Steve Jobs' generous advice and hold it differently, but give me break, that's just about the most ridiculous reply I have ever seen in response to a customer service issue.

A non-scientific poll on tech crunch.com earlier today had about 28% of iPhone 4 users report this problem.

I don't think Apple is going to get away with stonewalling the problem and/or advising people to just hold the device differently. Should be an interesting next few days...


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