Suitcase repairable?
May 29, 2023, 3:20 pm
#1
Original Poster
Join Date: May 2023
Location: Near San Antonio, TX
Posts: 5
Suitcase repairable?
This seemed like a valid thread to post under. I just joined and didn't find an answer. I used my new softside 2 wheel suitcase for the first time. It's an American Trunk Case. As we were rolling through the airport, I noticed the wheels splayed out. Coming home, it was worse. After unpacking, I discovered a lot of crumbled plastic pieces inside the lining. I assume this is what holds the wheels straight. Does anyone know what that is called? I tried searching for others with the same problem to no avail. Also, does anyone know if there is a fix for it? I bought the bag in a store close out too long ago to have proof of purchase.
May 29, 2023, 5:32 pm
#2
Join Date: Sep 2013
Location: SoCal
Programs: UA Gold, Marriott Gold
Posts: 186
Possibly. We have a couple older suitcases where the wheels started disintegrating.
We were able to find replacement wheels on Amazon - measure your wheels and order the right size.
It is usually possible to remove the old wheels and replace them, although exactly how will depend on the specific design.
We were able to find replacement wheels on Amazon - measure your wheels and order the right size.
It is usually possible to remove the old wheels and replace them, although exactly how will depend on the specific design.
May 29, 2023, 5:54 pm
#3
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,543
This seemed like a valid thread to post under. I just joined and didn't find an answer. I used my new softside 2 wheel suitcase for the first time. It's an American Trunk Case. As we were rolling through the airport, I noticed the wheels splayed out. Coming home, it was worse. After unpacking, I discovered a lot of crumbled plastic pieces inside the lining. I assume this is what holds the wheels straight. Does anyone know what that is called? I tried searching for others with the same problem to no avail. Also, does anyone know if there is a fix for it? I bought the bag in a store close out too long ago to have proof of purchase.
I am moving your post to the Travel Products Forum
Obscure2k
Delta Moderator
May 29, 2023, 7:11 pm
#6
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,584
Your profile does not indicate where in the U.S. you reside, but if you are in or near a city of any size, there should be at least one luggage-repair shop near you. That would be the best place to get a definitive answer to your question.
Jun 5, 2023, 5:29 pm
#8
Original Poster
Join Date: May 2023
Location: Near San Antonio, TX
Posts: 5
I found the luggage repair shop in San Antonio. He said the damage is not repairable.