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What happened to eBags?

What happened to eBags?

Old Aug 2, 20, 12:13 pm
  #1  
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What happened to eBags?

Did COVID do them in?

eBags recently discontinued its rewards program, and stopped carrying 3rd party brands. I was on their site today and they are clearing out many of their own brand items. It looks like they will be drastically cutting back on what they offer under their own label now as well.

I tried to find info on this besides the simple note they had on their website a while ago saying they would be transitioning. Anyone know the background?
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Old Aug 2, 20, 5:10 pm
  #2  
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Well I was shopping a week or two ago on their "old site" (due to an email that I had $5 in rewards to use and they were expiring soon) - couldn't find the exact product I wanted so I figured I would come back in a few weeks to see what inventory they brought in.

Low and behold, on Friday I logged on to TopCashBack and saw a whopping 20% CB offer for eBags.com - for that kind of discount I figured I could find a bag that would work!

I logged on to eBags via TCB portal - immediately noticed a new layout (which does happen from time to time on e-commerce sites), but the few things that really caught my attention were:
  • On the main login page for eBags, it notes that prior logins for accounts for the old site would not work and that you had to setup a new account.
  • Tried to do that and then it said an account with my email already existed, leading me to believe that they imported the old ones somehom
  • After a few rounds of forgot my password runaround, got it to work. My old account info / address book / etc was there.
  • Order was placed, used paypal to checkout. Noted the charge was for Samsonite Brands.com - which seems new to me.
  • selection of items was very much reduced in terms of number of categories of items and then items within each remaining category.

So my uneducated and mildly informed guess is that there was some sort of corporate change (sold to? merger?) that caused the rewards program to end, site to change style, and Samsonite Brands be the vendor of record w/ Paypal.
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Old Aug 2, 20, 6:56 pm
  #3  
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Congrats on the deal. I had some points expire; never got around to using them (not that I need another bag...).

Samsonite bought eBags in 2017 for $110M but seemed to have left it alone at the time (though they seemed to give eBags and Samsonite merchandise prominent placement).

i dont think there was a recent corporate event like another acquisition. It is possible they ran the Samsonite and EBags site separately until recently and decided to shut down the big eBags site and associated infrastructure selling 3rd party merchandise, and are now just selling the eBags merchandise through the Samsonite infrastructure.

I suspect the retail business has been decimated by Coronavirus, and was already under immense pressure from Amazon. But that’s just an educated guess — I have no backup.
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Old Aug 3, 20, 7:40 am
  #4  
 
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Came here to say this.. I normally purchase its GC when AMEX offer is available, glad I didn't pull it off this time. I literally bought 2 weeks ago or so things were just normal (and luckily I cleared all my points)
It's been my main source for backpacks, and kid you not, some outdoor clothing as they used to carry Patagonia and Prana, hope it comes back soon.
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Old Aug 9, 20, 6:05 pm
  #5  
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Originally Posted by jtav559 View Post
Order was placed, used paypal to checkout. Noted the charge was for Samsonite Brands.com - which seems new to me.

***

So my uneducated and mildly informed guess is that there was some sort of corporate change (sold to? merger?) that caused the rewards program to end, site to change style, and Samsonite Brands be the vendor of record w/ Paypal.
Headline from three years ago:
Luggage giant Samsonite International S.A. has acquired web-only travel bag retailer eBags Inc. for $105 million in cash.

This is the second major acquisition in a little more than a year for Samsonite, which bought upscale luggage retailer Tumi Inc., No. 393 in the Internet Retailer 2016 Top 500 Guide, for $1.8 billion in March 2016.

***
The $105 million acquisition price is 66.2% of eBags’ 2016 online sales, suggesting that eBags was not generating much profit. The 0.66 multiple is slightly lower than the average 0.77 multiple of prior-year sales in recent acquisitions.

***
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Old Aug 10, 20, 7:35 am
  #6  
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I had $10 in expiring rewards last month, found a decent medium sized duffel that had been marked down to $16. So $6+shipping.
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Old Aug 11, 20, 2:50 pm
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More than all of that----they seemed to have cut their merchandise selection down dramatically!!!!! Too bad
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