New Kirkland/Costco 22in SoftSide 2-wheel
#31
Join Date: Feb 2014
Posts: 27
I looked on the retail tag that I snipped off the bag. There's no contact info on it except for a PO Box for Costco. You're probably best off calling Costco.
#35
Join Date: Apr 2018
Posts: 2
It's been a few years now, but I managed to get a free replacement strap from Ricardo Beverly Hills by emailing them at [email protected].
It took them over a week to get back to me, but they sent me the strap for free. The signature of the person I exchanged emails with also contained the following info:
Ricardo Beverly Hills
Product Services
1-800-724-7496
It took them over a week to get back to me, but they sent me the strap for free. The signature of the person I exchanged emails with also contained the following info:
Ricardo Beverly Hills
Product Services
1-800-724-7496
Last edited by jlax47; Apr 28, 2018 at 4:37 pm
#36
Join Date: Mar 2010
Location: Sunshine State
Programs: Avis Trump. Costco Exec. SPG PLAT PREM-90. WN A+/CP. AA SLV. Nat EE..
Posts: 456
Could someone comment on what the various versions of this bag were/are over the years?
I bought my 2-wheel 22" Kirkland carry-on in late 2008 or early 2009. I'm on the road every week of the year and my bag's been by my side all the way. It's still in great shape, but I need to make sure I have options in mind in case something happens.
I bought my 2-wheel 22" Kirkland carry-on in late 2008 or early 2009. I'm on the road every week of the year and my bag's been by my side all the way. It's still in great shape, but I need to make sure I have options in mind in case something happens.
I have your same generation which I think was G2. I thought there was another version between ours and the new one but Im really not sure and may be confusing it with the spinner version. Count me in the group of the old bad being great but not liking the new version. I never ran into a size issue like some complained but I think it was technically too large for at least some carryon rules. The new generation is probably .5 smaller on all sides. I dont think its as well built as the old one but I didnt keep it. My 2009 bag has taken a real beating but ill do whatever I can to keep it going. Will buy the Tumi before I use the new Kirkland bag.