Ordering Rimowa from Koffer Direkt
Aug 6, 2018, 10:06 pm
#316
Join Date: Feb 2008
Location: Toronto
Programs: AC *E
Posts: 30
Everything went as described in this forum. The suitcase was shipped to my hotel in Germany, and the export forms for VAT refund were included in the shipment. Got the export forms stamped by customs at FRA airport, and mailed the form back to koffer-direkt when I returned home. Waiting for the refund to go back on the credit card now.
Aug 11, 2018, 11:39 am
#317
Join Date: Feb 2001
Location: somewhere north of stateside...
Posts: 4,152
Just had my third great experience with Koffer Direkt - case shipped to my hotel in Greece, request for VAT form included in the comment section (no separate email), and received the VAT refund credited to my card about three weeks after sending the form by post. I'd recommend buying Rimowa from them to anyone, particularly given the significant savings over buying in North America.
Aug 30, 2018, 9:38 am
#318
Join Date: Aug 2015
Location: ZRH/LUX/LON
Programs: BA GGL/ VS Gold. Former: UA 1K (10 years+) , EY partners Plat, SQ PPS Club, SU Gold, LH SEN/HON
Posts: 770
I would avoid buying from Koffer World - they screwed me over a refund, and let it drag on. Nice to know that Koffer Direct ( which I prefer to buy from but always seemed to be short on stock)
Mar 1, 2019, 4:55 am
#319
Join Date: Jul 2014
Posts: 27
Electronic tag
Has anyone used the electronic tag on the Rimowa salsa? I don’t fancy those e-tags but am finding it difficult getting the salsa without the e-tag. Has anyone bought recently ftom
koffer direkt? Any discount codes?
is the 86l too large for check in luggage. I normally buy the 74l as am concerned there might be a problem.
Thank you.
koffer direkt? Any discount codes?
is the 86l too large for check in luggage. I normally buy the 74l as am concerned there might be a problem.
Thank you.
Mar 1, 2019, 5:26 am
#320
Join Date: Nov 2013
Location: FRA, ATL, IAD, CLT, CHS
Programs: M/M
Posts: 147
The eTag only works if you are traveling with the Lufthansa Group or EVA Air (at select locations).
I would suggest only using the eTag setting that display contact information, in case your bag is lost, not for the actual flight information.
The eTag versions are the prevalent old stock inventory due to their unpopularity in sales and limited appeal to consumers.
The 86L is the maximum check-in size permitted by most airlines' check-in restrictions before being considered "over-sized" and subject to additional fees.
I would suggest only using the eTag setting that display contact information, in case your bag is lost, not for the actual flight information.
The eTag versions are the prevalent old stock inventory due to their unpopularity in sales and limited appeal to consumers.
The 86L is the maximum check-in size permitted by most airlines' check-in restrictions before being considered "over-sized" and subject to additional fees.
Mar 1, 2019, 9:44 am
#321
Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM, SPG/Marriott Lifetime Titanium, Lifetime HHonors Diamond, Hyatt Globalist, AA Exec Plat
Posts: 3,326
I own a Limbo 74L e-tag, but have not even activated the e-tag function yet!
I like the suggestion of using it to display the contact information as that would increase the cool factor of the Rimowa case
I like the suggestion of using it to display the contact information as that would increase the cool factor of the Rimowa case
Jul 14, 2019, 9:07 pm
#323
Join Date: Jul 2019
Posts: 1
Just had my third great experience with Koffer Direkt - case shipped to my hotel in Greece, request for VAT form included in the comment section (no separate email), and received the VAT refund credited to my card about three weeks after sending the form by post. I'd recommend buying Rimowa from them to anyone, particularly given the significant savings over buying in North America.
Still racking my brains out on how to send the forms. I filled up section 2, got the stamp. Where do i need to send it? do i need to include a copy of my passport and the receipt? Any help would be appreciated. (I left the EU a week ago)
Jul 16, 2019, 8:03 pm
#324
Join Date: Nov 2010
Posts: 31
You just send the stamped form back to Koffer Direkt. No other documentation is needed.
Oct 6, 2019, 10:16 pm
#325
Join Date: Jun 2010
Location: SFO, LON
Programs: UA 1K
Posts: 252
Experience Shipping to Spain + MAD airport VAT refund
Quick post of my experience here.
I shipped my bags to a hotel in Spain; they took around 5 working days to arrive.
I forgot to write in to request the VAT refund form from Koffer Direkt ahead of my departure date from the EU. Instead, I just used the receipt included in the box.
At Madrid Airport, my point of departure from the EU, I went to the VAT refund desk at Departures (which I think was staffed by customs agents?), and they told me to go to Arrivals to get a stamp. To the left of the doors that arriving passengers walk out of, there's a buzzer. You press the buzzer and a customs agent comes out. You ask for VAT refund stamps, telling them that the VAT desk sent you here, and they tell the guard patrolling the exit doors to let you in.
Once you enter the area for arriving passengers, there's a window directly to the right with a customs agent who will stamp your receipt. Kinda crazy and it took them a little while to figure out what I wanted, but I got my receipt stamped. I mailed the original stamped receipt to Koffer Direkt (they won't accept it over email), and got my VAT refund a few days later.
Hope this helps someone!
I shipped my bags to a hotel in Spain; they took around 5 working days to arrive.
I forgot to write in to request the VAT refund form from Koffer Direkt ahead of my departure date from the EU. Instead, I just used the receipt included in the box.
At Madrid Airport, my point of departure from the EU, I went to the VAT refund desk at Departures (which I think was staffed by customs agents?), and they told me to go to Arrivals to get a stamp. To the left of the doors that arriving passengers walk out of, there's a buzzer. You press the buzzer and a customs agent comes out. You ask for VAT refund stamps, telling them that the VAT desk sent you here, and they tell the guard patrolling the exit doors to let you in.
Once you enter the area for arriving passengers, there's a window directly to the right with a customs agent who will stamp your receipt. Kinda crazy and it took them a little while to figure out what I wanted, but I got my receipt stamped. I mailed the original stamped receipt to Koffer Direkt (they won't accept it over email), and got my VAT refund a few days later.
Hope this helps someone!
Last edited by nickab; Oct 26, 2019 at 7:19 pm Reason: proofreading
Oct 8, 2019, 3:41 am
#326
Join Date: Oct 2019
Posts: 2
Printed copy of VAT Refund form
Hi all, I've purchased my Essential M Check In from Koffer Direkt website last weekend and awaiting delivery to my friend's place in Paris. I have forgotten to require the VAT refund form during my purchase, I've called them up yesterday morning and they have emailed the filled VAT form and instructed me to print it out and show to the custom in CDG airport to get the stamp.
I wasn't convinced as I assume we need to present the original VAT refund form with Koffer Direkt's stamping in order to obtain the stamp.
Any experience sharing on this? Does printed copy of VAT refund form works?
I wasn't convinced as I assume we need to present the original VAT refund form with Koffer Direkt's stamping in order to obtain the stamp.
Any experience sharing on this? Does printed copy of VAT refund form works?
Dec 14, 2019, 2:31 am
#327
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Hi all, I've purchased my Essential M Check In from Koffer Direkt website last weekend and awaiting delivery to my friend's place in Paris. I have forgotten to require the VAT refund form during my purchase, I've called them up yesterday morning and they have emailed the filled VAT form and instructed me to print it out and show to the custom in CDG airport to get the stamp.
I wasn't convinced as I assume we need to present the original VAT refund form with Koffer Direkt's stamping in order to obtain the stamp.
Any experience sharing on this? Does printed copy of VAT refund form works?
I wasn't convinced as I assume we need to present the original VAT refund form with Koffer Direkt's stamping in order to obtain the stamp.
Any experience sharing on this? Does printed copy of VAT refund form works?
Dec 18, 2019, 10:42 pm
#328
Join Date: Mar 2016
Posts: 8
Hi all, I've purchased my Essential M Check In from Koffer Direkt website last weekend and awaiting delivery to my friend's place in Paris. I have forgotten to require the VAT refund form during my purchase, I've called them up yesterday morning and they have emailed the filled VAT form and instructed me to print it out and show to the custom in CDG airport to get the stamp.
I wasn't convinced as I assume we need to present the original VAT refund form with Koffer Direkt's stamping in order to obtain the stamp.
Any experience sharing on this? Does printed copy of VAT refund form works?
I wasn't convinced as I assume we need to present the original VAT refund form with Koffer Direkt's stamping in order to obtain the stamp.
Any experience sharing on this? Does printed copy of VAT refund form works?
Jan 24, 2020, 12:29 pm
#329
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394