Briggs&riley bag handle broke after two trips
Jan 6, 2014, 8:28 am
#16
Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,185
That's most likely the culprit. Rugged travel, with rough handling here and there, would stress spinners a whole lot more than traditional 2-wheel Baseline rollers.
Jan 6, 2014, 11:35 am
#17
Join Date: Sep 2012
Location: NYC
Posts: 140
i wouldn't trust any large (>22") 4-wheel spinner to last very long if it is going to be used heavily as a checked bag on flights. i say this regardless of what brand makes the spinner. i'll pick the conventional 2-wheeler every time.
ps. my one and only spinner is a 24" samsonite polycarbonate that i got on sale at a great price and that i would never use for air travel.
ps. my one and only spinner is a 24" samsonite polycarbonate that i got on sale at a great price and that i would never use for air travel.
Jan 6, 2014, 1:45 pm
#18
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2003
Location: LAX
Posts: 10,908
I've always been skeptical of spinners' durability but i have to admit that pushing two 25" together on any more or less smooth surface is very easy even with kids riding on them...
Last edited by azepine00; Jan 6, 2014 at 2:01 pm
Jan 9, 2014, 8:25 pm
#19
Join Date: May 2008
Location: Northern Italian Lakes
Programs: BA, *A, Hertz Goldstar, Mucci wannabee, Waitrose, safari Oleg
Posts: 1,545
A few more trips and a spinner wheel on the same bag completely broke off - bag came out in PVG with a screw sticking out...
A am sure I'll be able to get it fixed now that i am back home but i have increasing doubts about reliability of B&R... Or perhaps spinners in general - if the entire weight of packed bag drops on one wheel during baggage handling the likelihood of damage is probably quite high...
A am sure I'll be able to get it fixed now that i am back home but i have increasing doubts about reliability of B&R... Or perhaps spinners in general - if the entire weight of packed bag drops on one wheel during baggage handling the likelihood of damage is probably quite high...
I have many pieces of B + R. They've been my go-to brand nearly 7 years now since they were recommended on the travel insider blog. I have called on B + R's guarantee services two times and each time it felt like I'd checked into the Ritz I and my bag were treated so well. I think the spinner design is going to be inherently more vulnerable no matter who made your bag and luggage mishandling happens. I just hope the fantastic warranty service I've had both times on B + R will be able to be continued as they roll out spinners. B + R will retain my loyalty.
Jan 10, 2014, 2:17 pm
#20
Join Date: May 2007
Programs: United, American, Southwest, USAirways, Delta
Posts: 1,874
Not sure why you guys are apologizing so much for B&R. They chose to design, manufacturer, and sell a spinner bag. They are experts, and should be aware of the potential weak spots of a spinner, and they should anticipate that their bags will be checked and have to deal with all sorts of baggage handlers.
Dude bought a bag, and within 4 trips his handle failed and a wheel was ripped off. If I said that happened to my TJMaxx bag, everyone on this board would blame me for buying a cheap bag. But when the same thing happens to a B&R bag, not one person blames B&R.
Dude bought a bag, and within 4 trips his handle failed and a wheel was ripped off. If I said that happened to my TJMaxx bag, everyone on this board would blame me for buying a cheap bag. But when the same thing happens to a B&R bag, not one person blames B&R.
Jan 11, 2014, 4:22 am
#21
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,839
Not sure why you guys are apologizing so much for B&R. They chose to design, manufacturer, and sell a spinner bag. They are experts, and should be aware of the potential weak spots of a spinner, and they should anticipate that their bags will be checked and have to deal with all sorts of baggage handlers.
Dude bought a bag, and within 4 trips his handle failed and a wheel was ripped off. If I said that happened to my TJMaxx bag, everyone on this board would blame me for buying a cheap bag. But when the same thing happens to a B&R bag, not one person blames B&R.
Dude bought a bag, and within 4 trips his handle failed and a wheel was ripped off. If I said that happened to my TJMaxx bag, everyone on this board would blame me for buying a cheap bag. But when the same thing happens to a B&R bag, not one person blames B&R.
Jan 12, 2014, 11:16 am
#22
Join Date: Apr 2005
Posts: 84
After about 5 years of heavy use the airlines finally managed to rip off the wheels on my B&R bag. I sent it in to the B&R repair facility and the bag came back in almost new conditions. Replace many items on the bag that were worn. Very happy with the service from B&R.