Go Back  FlyerTalk Forums > Travel&Dining > Travel Products
Reload this Page >

Medical Evacuation Insurance

Community
Wiki Posts
Search

Medical Evacuation Insurance

Thread Tools
 
Search this Thread
 
Old Aug 2, 2019, 1:15 pm
  #31  
 
Join Date: Jan 2008
Location: Neither here nor there
Programs: UA Slvr, DL Slvr, AA plt, HH LTD, MR tit/LTP at least two of those buy 10 get 1 free coffee cards
Posts: 3,446
Originally Posted by aster
Anyone know of a good EU-based company for those taking cruises around the world (not just around Europe)? Since every serious issue that cannot be handled onboard requires evac by helicopter I assume that most regular insurance plans don't cover this... so it actually needs to be a specific plan that covers sea travel?

Any travel insurance policy with good medical evacuation coverage should cover it. When you look at your policy documents the benefit is listed in dollars or euros. As long as the evac was medically indicated, they should cover up to the insured amount, regardless of the type of aircraft used.

An aside.. as a former cruise ship nurse and current flight nurse: While helicopter evacs off of ship are not uncommon, they are not without risk and are used in only a small percentage of serious medical cases. The vast majority of serious cases are taken off via boat (Coast Guard, fire, pilot or similar small vessel) or simply via ambulance at the pier. When helicopters are used, they are typically from the Coast Guard of the nearest country, and as such either don't charge anything for the rescue (USCG), or charge a relatively small reimbursement fee. I've heard quotes of $10k-ish at the high end. Well within most insurance policies limits with plenty left over for repatriation via Air Ambulance if needed.
aroundtheworld76 is offline  
Old Aug 2, 2019, 1:56 pm
  #32  
 
Join Date: Nov 2013
Programs: AA Lifetime Platinum; Amex Plat; Four Seasons; Fairmont; HH; etc.; "Retirees-In-Training"
Posts: 658
Originally Posted by aster
Anyone know of a good EU-based company for those taking cruises around the world (not just around Europe)? Since every serious issue that cannot be handled onboard requires evac by helicopter I assume that most regular insurance plans don't cover this... so it actually needs to be a specific plan that covers sea travel?
You might want to post this on the travel insurance section of CruiseCritic:

https://boards.cruisecritic.com/foru...vel-insurance/

Please be sure to put in your title something about EU-based, or you'll get almost entirely USA-based responses.
And also try searching on that sub-forum, as there has been more interest there recently about non-USA-based coverage.

For medevac specific, you might want to look into MedJetAssist. I *think* they are in many countries.
Their coverage kicks in once you are an INpatient in a hospital (not ER, not Observation), and for USA-based polices, it must be more than 150 miles from home.
At that point, YOU get to decide if you want to be medevac'd out or not (assuming you are stable enough for a full air ambulance with medical team).
NO beancounters "help" make the decision, and no local medical staff end up in the possibly awkward position of being "unqualified to care for your situation", etc.
This helps if you don't agree that the "local care" is as good/specialized as you might get elsewhere.

As for the medevac off a ship, that is almost always performed by some governmental agency such as Coast Guards or Search & Rescue, etc., and they don't bill (or don't usually; I've never read a report where someone stated that they *were* billed for that part; it's getting "back home" that can cost a *lot*).

NOTE: There is one part of this process that is sort of left uncovered, but it's unlikely to occur with MedJetAssist from a ship (but possibly if there is an accident on shore). That is getting to a hospital in the first place, but that is more of a problem with serious expedition travel. (I've only seen this complaint once, and I also think the person and companions handled the situation remarkably poorly, but I wasn't "there", obviously.)

GC
GeezerCouple is offline  
Old Aug 3, 2019, 10:57 am
  #33  
Hilton Contributor Badge
 
Join Date: Sep 2015
Location: flyover country
Posts: 2,434
I posted something in the Amex forum that is probably more relevant here than there (oops).

Originally Posted by GeezerCouple
NOTE: There is one part of this process that is sort of left uncovered, but it's unlikely to occur with MedJetAssist from a ship (but possibly if there is an accident on shore). That is getting to a hospital in the first place, but that is more of a problem with serious expedition travel.
One of my questions in the other post pertained to MedJetAssist and ship travel, and it seems like GeezerCouple's note answers it. If one is on a ship, one is unlikely to be in a hospital, and therefore MedJetAssist is unlikely to apply, since it requires inpatient status. In other words, someone on a round-the-world cruise, such as aster, would do well to have some coverage to get from the ship to the hospital as well as coverage to get from the hospital to home. However, aroundtheworld76's comment makes it sound like such extractions from ship are usually by government entities at nominal or no cost.

What is the reasonable maximum distance from shore for an extraction? I imagine that there would be times on a round-the-world cruise when one would simply need to wait.
serpens is offline  
Old Aug 3, 2019, 5:18 pm
  #34  
 
Join Date: Jan 2008
Location: Neither here nor there
Programs: UA Slvr, DL Slvr, AA plt, HH LTD, MR tit/LTP at least two of those buy 10 get 1 free coffee cards
Posts: 3,446
Originally Posted by serpens
I posted something in the Amex forum that is probably more relevant here than there (oops).



One of my questions in the other post pertained to MedJetAssist and ship travel, and it seems like GeezerCouple's note answers it. If one is on a ship, one is unlikely to be in a hospital, and therefore MedJetAssist is unlikely to apply, since it requires inpatient status. In other words, someone on a round-the-world cruise, such as aster, would do well to have some coverage to get from the ship to the hospital as well as coverage to get from the hospital to home. However, aroundtheworld76's comment makes it sound like such extractions from ship are usually by government entities at nominal or no cost.

What is the reasonable maximum distance from shore for an extraction? I imagine that there would be times on a round-the-world cruise when one would simply need to wait.
It varies. Weather, availability of helicopter or marine assets, etc, but there are indeed times when there's a day or two until an injured or ill person can be disembarked. I never worked a RTW (usually Med, Mex, Caribbean) but looking at sample itineraries, the longest blocks of sea days are 5-ish days at a time. The most remote of those are likely the Pacific crossings each side of HNL.

ETA: specifically for MedJet Assist, they can be contacted by ships personnel or by family members, so that when the patient does reach the hospital, the process is already well underway.

Last edited by aroundtheworld76; Aug 3, 2019 at 5:24 pm
aroundtheworld76 is offline  
Old Aug 8, 2019, 9:47 am
  #35  
 
Join Date: Jul 2019
Location: CANADA
Posts: 6
following the thread
davidnconte is offline  
Old Aug 8, 2019, 10:55 am
  #36  
Hilton Contributor Badge
 
Join Date: Sep 2015
Location: flyover country
Posts: 2,434
Originally Posted by davidnconte
following the thread
Posting in the thread is one way to subscribe to it. Another way is to click on Thread Tools just above the top post on the page and select Subscribe to this Thread. (If you are already subscribed, then that selection becomes Unsubscribe from this Thread.)
serpens is offline  
Old Aug 10, 2019, 11:01 pm
  #37  
 
Join Date: Nov 2013
Programs: AA Lifetime Platinum; Amex Plat; Four Seasons; Fairmont; HH; etc.; "Retirees-In-Training"
Posts: 658
Originally Posted by Often1
Nothing replaces a careful read of the policy document itself. Summaries are useful to eliminate policies which are insufficient, but understanding what is covered and under what circumstances is critical. In addition, consider that not everything is black and white. What if you are injured and simply cannot fly for a month, but do not require evacuation or hospitalization? Will the policy cover a hotel, will it cover a companion. will it pay for you to be repatriated to the US or only to the nearest capable facility?
About your specific question, which is important...

We have some direct experience with this, but not for a month:

I was hospitalized in Italy, when we were scheduled to spend only 2 nights at that hotel/city.
DH needed to stay a few days without me there, obviously, and then I was still unable to travel for a few more days once I left the hospital.
Travel Insured paid for all of the extra hotel nights, and food for DH, and a few bland items for me once I was back at hotel.
(We came VERY close to calling MedJetAssist, and we're glad we didn't, because we were able to recover the final week of the trip, although I didn't do much other than sit at a lovely resort overlooking Lake Como, where we had planned to spend that final week. But unfortunately, we missed everything we had planned for the middle week. MJA would have medevac'd us to our hospital of choice in the USA, if we had contacted them. Our regular coverage would probably only have picked up the tab where I was, or perhaps moved me to a "better" local hospital if necessary.)

But I wasn't well enough to take the planned transportation (train, to train, to transfer, to ferry, to transfer, etc.).
Travel Insured paid for a private car service. (Friends drove us one way.)
I suppose that was still *much* less expensive than reimbursing us for the non-refundable hotel on Lake Como, or maybe having me stay longer at the "post-hospital" hotel until our flights a week later? Or buy us last minute early one-way tickets home?
And they paid for a few other "extras" that were necessary due to medical situation.
That included two visits to the hotel by the hotel-recommended physician. ($$$$ - nice gig if one can get that type of referral! )

No complaints.
Actually, we weren't sure how it would be covered, or even IF it would be covered. So we emailed Steve (owner of TripInsuranceStore.com), to ask if it would be covered. He contacted the insurer for us, and then wrote back within approx a day which clause of the policy would cover it. And that's how it did work out.

GC
GeezerCouple is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.