Robert Crandall ex-AA CEO blames airline deregulation for pax discomfort
Oct 23, 2018, 9:38 am
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Robert Crandall ex-AA CEO blames airline deregulation for pax discomfort
The man who AA employees called “Fang” but restored AA to profitability gave a presentation to the Airline Reporting Corporation blamed the passing of Airline Deregulation Act If 1978 for many of the ills affecting today’s airline passengers.
He didn’t address the decreased cost of travel due to deregulation.
An Airline Legend Tells Today's Industry Bosses To Pay More Attention To Dissatisfied Passengers 18 Oct 2018, Forbes magazine
...But he made it clear that today’s declining level of service and comfort for non-premium passengers – i.e. about 85% of all air travelers...
Crandall blamed deregulation for high fare prices in small markets, the lack of any service at all in some small communities, and long lines (of people and planes) at inadequate airports jammed by huge growth in passenger demand over the last 40 years.
Crandall blamed deregulation for high fare prices in small markets, the lack of any service at all in some small communities, and long lines (of people and planes) at inadequate airports jammed by huge growth in passenger demand over the last 40 years.
An Airline Legend Tells Today's Industry Bosses To Pay More Attention To Dissatisfied Passengers 18 Oct 2018, Forbes magazine
Oct 23, 2018, 8:31 pm
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Oh yeah, that small matter of $300B in consumer savings.
I suspect that if we had kept the same deregulation scheme there wouldn't be complaining about overcrowding and long lines because many fewer people would be able to travel.
I suspect that if we had kept the same deregulation scheme there wouldn't be complaining about overcrowding and long lines because many fewer people would be able to travel.
Last edited by CPRich; Oct 23, 2018 at 8:39 pm