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CNN Announces the Winners of the 2014 FlyerTalk Awards Sponsored By KAYAK

CNN Announces the Winners of the 2014 FlyerTalk Awards Sponsored By KAYAK

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Old Mar 5, 14, 8:38 am
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CNN Announces the Winners of the 2014 FlyerTalk Awards Sponsored By KAYAK

Earlier this year, we all voted for the best airline, hotel, and rental car programs as well as the most outstanding program benefits.

Are you curious to see which programs and which benefits won? Well, what are you waiting for??
Click here to see the winners: http://www.cnn.com/2014/03/05/travel...ward-programs/

Did your favorite program/s take the top spot?
Did any winner/s surprise you?
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Old Mar 5, 14, 11:35 am
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Hilton at #2 surprises me. I gave up on them a while ago, and that was before the crushing devaluation.
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Old Mar 5, 14, 12:32 pm
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When will the full list be on the site?
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Old Mar 5, 14, 1:01 pm
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Originally Posted by MrMosby View Post
When will the full list be on the site?
Tomorrow. But they're all listed in the full CNN.com article:

http://www.cnn.com/2014/03/05/travel...ams/index.html

Last edited by IBobi; Mar 5, 14 at 1:08 pm
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Old Mar 5, 14, 1:13 pm
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Originally Posted by CPRich View Post
Hilton at #2 surprises me.
This fact alone makes me realize there is something wrong with the survey.

Hilton ahead of Hyatt? REALLY?
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Old Mar 5, 14, 1:34 pm
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"Travelers love their Hilton HHonors executive lounge access, naming it the best hotel benefit in Europe and Africa. Shown here is the Hilton Frankfurt Hotel executive lounge."

Haha! The Hilton FRA lounge is a joke! Right in front of the elevator, it is almost like they didn't want to convert any existing room space so used the elevator lobby space and squashed some seats there.
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Old Mar 5, 14, 1:42 pm
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Originally Posted by travelexpert View Post
This fact alone makes me realize there is something wrong with the survey.

Hilton ahead of Hyatt? REALLY?



Well, maybe the truth is that we all love Hyatt but we don't want to vote them tops as it could potentially lead to less benefits, more category up shifts and points devaluation.

It's like increasing a hotel's trip advisor rating - ranking goes up, rates go up.
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Old Mar 5, 14, 1:43 pm
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No love for Marriott?

I actually think that Marriott has better perks than Starwood. Perhaps Starwood's current program provides more benefits for customers of over 50 nights, but I have not heard of any hotel chain that has travel packages as enticing as Marriott does. Am I missing something?
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Old Mar 5, 14, 2:13 pm
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Originally Posted by travelexpert View Post
Hilton ahead of Hyatt? REALLY?
Sure, because Hilton has many more locations and brands, hence many more members, hence higher familiarity. Hyatt is a better product and a better rewards program but far fewer people know about it.

These awards are essentially a name-recognition contest as virtually no voter knows all the programs. They vote for what they know.
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Old Mar 5, 14, 3:19 pm
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Cool

Originally Posted by BearX220 View Post
Sure, because Hilton has many more locations and brands, hence many more members, hence higher familiarity. Hyatt is a better product and a better rewards program but far fewer people know about it.

These awards are essentially a name-recognition contest as virtually no voter knows all the programs. They vote for what they know.
Ding! Ding! Ding! We have a winner.

I agree that this is the major factor in the voting.
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Old Mar 5, 14, 3:28 pm
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Surprised delta didn't win for must robust Ff program
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Old Mar 5, 14, 4:53 pm
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Originally Posted by cfabar1 View Post
Surprised delta didn't win for must robust Ff program
Oooh, burn.
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Old Mar 5, 14, 7:34 pm
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Not one of the things I voted for won. . .
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Old Mar 5, 14, 7:41 pm
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Originally Posted by FTcadence View Post
Earlier this year, we all voted for the best airline, hotel, and rental car programs as well as the most outstanding program benefits.
How many votes were cast?
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Old Mar 5, 14, 9:00 pm
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Hyatt even sent emails begging for votes. When Hyatt runs targetted promos, gifts, and contests without any criteria, they alienate loyal customers. Wrong business model especially when there is no connection between HGP and marketing. Even the Zidell doesn't know the "secret sauce".
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