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Any Chance UA Gets It On Friendly Service YET?

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Any Chance UA Gets It On Friendly Service YET?

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Old May 5, 2010, 8:13 am
  #31  
 
Join Date: Nov 2006
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Originally Posted by Loren Pechtel
If they don't have enough people then the line grows longer and longer and longer. If there are enough people the line should stay at a fairly small size. A long but fixed size line isn't reasonable.
I'm sure they'll throw miles, a voucher your way as they work their way through thousands of complaints that they receive. Some valid, some not. It takes TIME to figure those out. GOT TIME?
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Old May 5, 2010, 4:09 pm
  #32  
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Originally Posted by NYC96
I'm sure they'll throw miles, a voucher your way as they work their way through thousands of complaints that they receive. Some valid, some not. It takes TIME to figure those out. GOT TIME?
Why should it take very long?

They initiated the whole thing knowing the plane was way late. There's no issue of the facts.
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Old May 7, 2010, 8:52 pm
  #33  
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Originally Posted by NYC96
insults? Just because you didnt like my answer, doesnt make it an insult.
Right back atcha, babe.
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Old May 8, 2010, 8:59 pm
  #34  
 
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Originally Posted by DenverBrian
Right back atcha, babe.
I found your remark, ignorant, not insulting.

<fake smile>
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Old May 9, 2010, 7:35 am
  #35  
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Originally Posted by NYC96
I found your remark, ignorant, not insulting.

<fake smile>
My remark is an old line and I tried to indicate "joke" with the three smileys. But, when people are angry, they'll interpret everything they read as ignorant, insulting, annoying, etc.

Have a wonderful day.
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Old May 9, 2010, 9:25 am
  #36  
 
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Originally Posted by DenverBrian
My remark is an old line and I tried to indicate "joke" with the three smileys. But, when people are angry, they'll interpret everything they read as ignorant, insulting, annoying, etc.
You call it an old line, I call it, AMBIGUOUS.

But, I do find it ironic that you are quick to LABEL. Just like someone who says, they're old, they're fat, they're lazy, they're ugly, they're waitresses, they're uneducated...blah, blah, blah......they're angry.

(this thread has run it's course)

Last edited by NYC96; May 9, 2010 at 11:58 am
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Old May 12, 2010, 1:27 pm
  #37  
 
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so far, 7 of 10 airlines are rated. UA, WN, and CO yet to be released.



Pretty clear, at this point, that there are 3 clear groupings:

Legacy (3.8-4.0)
No-frills LCC (3.4-3.6)
Service-oriented LCCs (4.6+) (yeah, didn't know what to call these guys)

So far, it seems that the legacies are most lacking in GA (departing) service. No-frills carriers do the worst with airport/in-flight service. If there is anywhere you can criticize the service LCC's, it's operators. Even that's a stretch, though. Very low sample sizes, so take it with a grain of salt.
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Old May 12, 2010, 11:20 pm
  #38  
 
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Originally Posted by NYC96
insults? Just because you didnt like my answer, doesnt make it an insult.
Your comments are rude and condescending, and I can't believe you're unaware of that. If the tone of your comments here is any indicator, it sounds like it's time to consider a career change. Your contempt for passengers is all too clear.
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Old May 14, 2010, 4:01 pm
  #39  
 
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I'm HAPPY with my comments, kim. Nor do I CARE what you think!!
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Old May 14, 2010, 4:01 pm
  #40  
 
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Originally Posted by kimberlyrose
Your comments are rude and condescending, and I can't believe you're unaware of that. If the tone of your comments here is any indicator, it sounds like it's time to consider a career change. Your contempt for passengers is all too clear.
I'm HAPPY with my comments, kim. Nor do I CARE what you think!!
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Old May 19, 2010, 12:13 am
  #41  
 
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I am amused - what would AOL know about service. Theirs is among the worst.
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Old May 23, 2010, 9:56 pm
  #42  
 
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UA rated 19.5/30, which is about right for UA
http://news.travel.aol.com/2010/05/1...cid=webmaildl6
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Old May 23, 2010, 10:07 pm
  #43  
 
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Of the rated categories, that would be 19.5 / 25.
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Old May 23, 2010, 10:42 pm
  #44  
 
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Originally Posted by elCheapoDeluxe
Of the rated categories, that would be 19.5 / 25.
Correct, #6 received a "N/A" so I guess it did not count.
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Old May 23, 2010, 11:33 pm
  #45  
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The overuse of CAPITALIZATION and exclamation points/questions MARKS in this thread is making ME want to THROW UP!!!?!?!?!?!?!?!?!?!?!?!!!!!?!
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