Thrifty at SYR hidden charges
Mar 6, 2014, 10:19 pm
#1
Original Poster
Join Date: Jan 2012
Posts: 585
Thrifty at SYR hidden charges
Slammed with extra hidden unexplained fees unless you object. Tripsaver charge added, 4.99 + taxes per day, for roadside assistance. Credit card usage fee of 3% also!
Mar 14, 2014, 3:30 pm
#2
Original Poster
Join Date: Jan 2012
Posts: 585
So, I complained about the TripSaver change of nearly $50 when I returned the rental at SYR. The charge was removed.
Was told by the agent that the owner of this Thrifty franchise mandates that his agents add Tripsaver insurance irrespective of whether customer asks for it or not - unless customer presents a AAA card (which is not asked for, by the way).
Was told by the agent that the owner of this Thrifty franchise mandates that his agents add Tripsaver insurance irrespective of whether customer asks for it or not - unless customer presents a AAA card (which is not asked for, by the way).
Mar 25, 2014, 12:34 pm
#3
Moderator: Avis and Rental Cars
Join Date: Oct 2006
Posts: 8,032
So, I complained about the TripSaver change of nearly $50 when I returned the rental at SYR. The charge was removed.
Was told by the agent that the owner of this Thrifty franchise mandates that his agents add Tripsaver insurance irrespective of whether customer asks for it or not - unless customer presents a AAA card (which is not asked for, by the way).
Was told by the agent that the owner of this Thrifty franchise mandates that his agents add Tripsaver insurance irrespective of whether customer asks for it or not - unless customer presents a AAA card (which is not asked for, by the way).
Mar 28, 2014, 7:35 pm
#5
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Threatening a complaint and then not following through is exactly what these guys count on. If you said that you are going to do it and haven't done it yet, that's on you.
Apr 3, 2014, 11:50 pm
#6
Join Date: Feb 2007
Posts: 123
http://www.flyertalk.com/forum/thrif...rip-saver.html You might find some useful info here. Looks like SYR picked up some tips from SLC where it has been going on for years.