Thrifty/Auto Europa Excessive Charges

 
Old Jan 29, 13, 3:20 am
  #1  
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Thumbs down Thrifty/Auto Europa Excessive Charges

Last year I rented a car for Rome through Thrifty. They use Auto Europa for their Italian rentals. I missed a toll and ended up seeing a debit card charge of $91 five months later. Approximately $14 was the Italian toll fine. The remainder, $77, was Auto Europa's charge. The contract I signed at the Rome airport states there is 60.50 euro charge for handling file expenses. This is a much too excessive charge. Thrifty says they charge $25. I tried to no avail to get Thrifty to get Auto Europa to lower the charges.
Brad9 is offline  
Old Feb 4, 13, 8:17 am
  #2  
 
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Easy. Don't sign the contract if you don't want to pay the fine meaning rent from someone else. Don't bother with your credit card as it's a legally binding contract.

You forgot the actual toll in your analysis
Toll-- $XX.XX
Italian Fine- $14
Rental Fee- $60
PlateMan is offline  
Old Feb 4, 13, 3:36 pm
  #3  
 
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HOW do you "miss a toll"?
darben is offline  
Old Feb 4, 13, 4:28 pm
  #4  
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OP's better remedy is to rent only from companies which will pay his tolls for him. Hope he lets us know if he finds one.
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Old Feb 10, 13, 8:27 pm
  #5  
 
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Thrifty doesn't have much, if any, ability to lower the charges they get on stuff like this. They're passing on charges from others.

You "missed", as you say, a toll. Where I'm from, that means you "blew through" a toll.

Sorry.
jerry305 is offline  

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