Thrifty/Auto Europa Excessive Charges

Old Jan 29, 13, 3:20 am
Original Poster
Join Date: Sep 2011
Posts: 4
Thumbs down Thrifty/Auto Europa Excessive Charges

Last year I rented a car for Rome through Thrifty. They use Auto Europa for their Italian rentals. I missed a toll and ended up seeing a debit card charge of $91 five months later. Approximately $14 was the Italian toll fine. The remainder, $77, was Auto Europa's charge. The contract I signed at the Rome airport states there is 60.50 euro charge for handling file expenses. This is a much too excessive charge. Thrifty says they charge $25. I tried to no avail to get Thrifty to get Auto Europa to lower the charges.
Brad9 is offline  
Old Feb 4, 13, 8:17 am
Join Date: Nov 2009
Location: Arlington, Va.
Posts: 321
Easy. Don't sign the contract if you don't want to pay the fine meaning rent from someone else. Don't bother with your credit card as it's a legally binding contract.

You forgot the actual toll in your analysis
Toll-- $XX.XX
Italian Fine- $14
Rental Fee- $60
PlateMan is offline  
Old Feb 4, 13, 3:36 pm
Join Date: Oct 2007
Programs: AGR, PC, HH no status as I stopped paying for travel
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HOW do you "miss a toll"?
darben is offline  
Old Feb 4, 13, 4:28 pm
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OP's better remedy is to rent only from companies which will pay his tolls for him. Hope he lets us know if he finds one.
Often1 is offline  
Old Feb 10, 13, 8:27 pm
Join Date: Sep 2010
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Thrifty doesn't have much, if any, ability to lower the charges they get on stuff like this. They're passing on charges from others.

You "missed", as you say, a toll. Where I'm from, that means you "blew through" a toll.

jerry305 is offline  

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