Packing on the fees in GEG (Spokane)
Mar 11, 2010, 9:45 pm
#1
Original Poster
Join Date: Feb 2000
Location: Denver, CO, USA
Programs: Former 1KMM now free as UA Gold MM, former HH D, Marriott Lifetime Plat
Posts: 1,121
Packing on the fees in GEG (Spokane)
Picked up my wild car at GEG recently with an excellent weekend rate for a wild car. When I arrived at the counter, I went through a lengthy checkout process and first offered the 'opportunity' to buy the whole tank of gas. In fact, it would be automatically added to my bill unless I requested otherwise.
After having that removed, the estimate of the charges for the three day weekend stay were still $20 higher than my confirmation. They'd added another $4.95 per day (plus all of the associated taxes) for a AAA-like Trip Safety package in case I ran out of gas, locked my keys in the car, etc. I explained that I already had AAA at a significantly higher rate, and they finally removed that as well.
As a new adoptee of the Blue Chip program with Thrifty, I wonder if this is prevalent at other locations.
After having that removed, the estimate of the charges for the three day weekend stay were still $20 higher than my confirmation. They'd added another $4.95 per day (plus all of the associated taxes) for a AAA-like Trip Safety package in case I ran out of gas, locked my keys in the car, etc. I explained that I already had AAA at a significantly higher rate, and they finally removed that as well.
As a new adoptee of the Blue Chip program with Thrifty, I wonder if this is prevalent at other locations.
Mar 18, 2010, 2:01 am
#2
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Picked up my wild car at GEG recently with an excellent weekend rate for a wild car. When I arrived at the counter, I went through a lengthy checkout process and first offered the 'opportunity' to buy the whole tank of gas. In fact, it would be automatically added to my bill unless I requested otherwise.
After having that removed, the estimate of the charges for the three day weekend stay were still $20 higher than my confirmation. They'd added another $4.95 per day (plus all of the associated taxes) for a AAA-like Trip Safety package in case I ran out of gas, locked my keys in the car, etc. I explained that I already had AAA at a significantly higher rate, and they finally removed that as well.
As a new adoptee of the Blue Chip program with Thrifty, I wonder if this is prevalent at other locations.
After having that removed, the estimate of the charges for the three day weekend stay were still $20 higher than my confirmation. They'd added another $4.95 per day (plus all of the associated taxes) for a AAA-like Trip Safety package in case I ran out of gas, locked my keys in the car, etc. I explained that I already had AAA at a significantly higher rate, and they finally removed that as well.
As a new adoptee of the Blue Chip program with Thrifty, I wonder if this is prevalent at other locations.
Jun 5, 2010, 8:54 pm
#3
Join Date: Aug 2000
Location: SEA
Programs: AS Gold75K, AS Board Room, HHonors Diamond, Hyatt Diamond, SPG Platinum
Posts: 44
I go over to Spokane once every 4-6 weeks and I find it to be one of the most expensive places in the Northwest to rent a car (I am Seattle-based)...good rates are tough to get and the taxes and fees are sky high. I always seem to be able to get a much better deal in Boise or Medford than Spokane. Hotels rates are generally more expensive in Spokane also.
Sep 16, 2010, 11:10 pm
#4
Join Date: Nov 2007
Location: SAN
Programs: AS MVP
Posts: 21
I had the exact same experience as the first OP in Spokane today, only now they are stating that the first tank of gas charge will only be removed when I bring the car back with a full tank; otherwise, it will remain. I was pretty upset about that and it also seems that the amount I was quoted was much less than the amount that will ultimately be charged. I plan to contact Thrifty to lodge a complaint. I think a Blue Chip member should be treated better.