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Catching a taxi at BKK and general Thailand taxi discussion

Old Jan 3, 2015, 2:56 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: IluvSQ
READ THIS FIRST:
Step-by-Step Guide to Getting a Taxi at Suvarnabhumi Airport (BKK)


BKK Terminal Map

Source: AOT

MAP KEY

Arrival Gates - Level Two
Immigration
Baggage Claim Carousels
Customs and Exits to Landside Terminal Area
Elevators/Escalators to Ground Floor Level One
Numbered Exits to Outside (taxi queues are near exits 4 & 7)

WHAT TO DO

Taxis accept cash only. There are ATMs and currency exchangers inside the terminal.
  • Take an elevator or escalator down to the ground level.
  • Follow the signs to one of the two taxi queues outside of the terminal on Level One.
  • The taxi queue attendant will ask your destination and write it on a taxi slip. UPDATE: There are no longer attendants to write your destination at BKK. You get a slip from a touchscreen kiosk which directs you to a parking stall number where you meet your car/driver.
  • The larger part of the taxi slip is yours to keep, the smaller part goes to your driver. Be sure to keep your taxi slip as it contains information you will need if a problem arises. Do not give your portion of the taxi slip to the driver, even if he asks for it. UPDATE: There is no portion of the new slip from the kiosk to give the driver.

BASE COST
  • Airport Fee - THB 50 per taxi levied from the airport (never to the airport)
  • THB 35 - flag drop through 1km
  • +THB 5.50/km for kilometers 1+ through 10
  • +THB 6.50/km for kilometers 10+ through 20
  • +THB 7.50/km for kilometers 20-40
  • +THB 2 per minute waiting or standing in traffic (less than 6kph)

TOLLS
  • THB 75 to city center (two toll booths)
  • THB 60 to DMK

SAMPLE FARES FROM BKK TO...
Amounts are approximate and will vary with traffic, specific drop point, etc.
  • City Center - THB 170-200
  • Grand Palace - THB 215
  • Don Mueang Airport (DMK) - THB 290
  • Hua Hin - THB ___ (typically a negotiated flat fee)
  • Pattaya - THB ___ (typically a negotiated flat fee)

FARE CALCULATOR TOOLS
Reasonably accurate fare estimates are available from a number of websites and apps. These services provide estimated base fares only. Calculations do not include traffic, tolls, airport fees, etc. Reliability varies - use at your own risk.
FAQs

Q: Should I use the hotel's airport transfer service instead of a taxi?A: It depends on your comfort zone, budget, time of day, number of people/bags, etc. In general, the cost will probably be about two to three times the typical taxi fare, or more. If you are relatively new to Asia, it might be a bit overwhelming, and you might find it reassuring to see someone holding a sign with your name as you walk out of baggage claim.
Q: Is it best to take the expressway or surface streets?A: Depending on your destination and time of day, surface streets might be quicker and/or shorter. However, expressway tolls will usually add less than THB 200 to the trip (see above), so you may wish to defer to your driver.

Q: What types of scams should I watch for?A: The most common thing you'll encounter is taxi drivers who do not want to use the meter. They will often ask for a flat fee that is usually much higher than the meter would register. If a driver refuses to use the meter, it's best to exit the taxi and get another. Do not get angry or argue with the driver. If a driver demands more money on arrival at your hotel, wait until your bags have been offloaded from the vehicle, then seek out a porter or other hotel employee to assist you. Again, do not get angry or argue with the driver. A driver may say there is a THB 50 fee to go to the airport. There is no fee to go TO the airport. If the fee is mentioned at the outset, get out and flag down a new taxi. If it is mentioned upon arrival at the airport, remove all your belongings from the taxi and calmly state that there is no such fee while handing over the metered amount. If the driver is insistent, offering to call over a police officer to assist will usually put an end to the discussion.

Q: What is the most common meter scam?
A: Very often, when you enter the taxi, the meter is obscured with a rag or towel, so you do not see that it has been running prior to your entrance,
and is now well over 100 Baht. Always ensure that you observe the driver starting the meter.
Q: If the driver does scam me, how much money are we talking about?A: Usually no more than THB 200-300, which is about USD 7-10
Q: I think I still have other questions...A: Just hit the reply button and get feedback from other helpful FlyerTalkers who take Bangkok taxis regularly!

Q: This all sounds like hassle. Is there some way I can use a small amount of money to make that go away?A: The AOT limo stands before and immediately after customs are trustworthy, although their initial quote will be for their most expensive vehicle. Ask for the Isuzu SUV. You'll be looking at 1,050THB / $33.50 to the center of town, inclusive of all fees and fares, and a small increment on that for a sedan. Credit cards are accepted. You will get a printed receipt before you get in the taxi. The vehicle will be well-driven, clean, and will have seatbelts.



Special thanks to FlyerTalker c_9 for building this wikipost.


This is a member-maintained wiki. FlyerTalkers are invited to update, add missing information and make corrections as needed. Thanks for helping out!
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Catching a taxi at BKK and general Thailand taxi discussion

Old Nov 14, 2014, 8:25 am
  #331  
 
Join Date: Jan 2002
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Looking for suggestions on transfer from BKK to Hyatt Erawan around midnight on Saturday for a family of 4 with carry-ons and one suitcase.

I looked at http://www.limousine.in.th. Will this be ok?

Thank you.

Last edited by aglp2k; Nov 14, 2014 at 10:33 am
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Old Nov 14, 2014, 10:55 am
  #332  
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Originally Posted by Tchiowa
^^ Absolutely right. Lines at check-in, lines at immigration, if it's international and you are headed to the US there may be additional security at the gate, etc. I'd rather sit at the gate or in the lounge for an hour than cut is so close I'm worried about making the flight. Travel can be stressful in the best of times. No sense inviting more stress.
+2
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Old Nov 14, 2014, 6:05 pm
  #333  
 
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Location: RNO, NV, USA.
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Posts: 5,101
Originally Posted by TRAVELSIG
Majority of car services require 3 hours prior to flight time for pickup. The reason for this is because they are worried about responsibility if missing flight for pax.

Personally I think 5 AM is cutting it very tight if not flying business or first on an international flight. Even at 4AM I have waited 30 minutes in line for passport control if not in the priority line- and in this case the OP really risks to miss their flight if international.

For a 7A flight I would leave the hotel at 4A if flying economy and max 445A if flying business/first due to the differences in passport control and security queues.
I agree, although my recent experience (last month) for a 7 am flight to NRT & USA was a less then 5 minute wait for passport control (non priority line).
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Old Nov 15, 2014, 1:15 am
  #334  
formerly known as 2lovelife
 
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DMK to lower Sukhumvit last week arriving appx 10pm. The arrivals hall was really busy, so I went straight to the departures level. The first cab was playing the how much will you give me game, so I moved to the next cab. He was happy to go by the meter.

He never asked about the tollway, and didn't take either of them.
Price to my hotel 151 THB, all in.
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Old Nov 15, 2014, 2:34 am
  #335  
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Originally Posted by aglp2k
Looking for suggestions on transfer from BKK to Hyatt Erawan around midnight on Saturday for a family of 4 with carry-ons and one suitcase.

I looked at http://www.limousine.in.th. Will this be ok?

Thank you.
I use it regularly. Good service.
Tchiowa is offline  
Old Nov 28, 2014, 10:03 am
  #336  
 
Join Date: Jan 2013
Posts: 225
Does anyone have any experience using grabtaxi from Bangkok hotel to pattaya?
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Old Nov 28, 2014, 6:08 pm
  #337  
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Uber declared illegal in Thailand

Ride-sharing service Uber is operating illegally in Thailand and its drivers will now face heavy fines for using improper cars and fare structures, Department of Land Transport director-general Teerapong...

http://www.bangkokpost.com/news/gene...ce-heavy-fines
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Old Nov 28, 2014, 6:16 pm
  #338  
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Originally Posted by guear
Does anyone have any experience using grabtaxi from Bangkok hotel to pattaya?
Not sure, I am inquiring and will follow up.

GrabTaxi has launched services in Pattaya, but that service appears to be for local services. But it wouldn't surprise me if there was some linkage with Bankok, and thus services between the two cities. One issue is that with GrabTaxi you typically use the meter, while most taxis will negotiate a flat-rate to Pattaya (~ 1,000 - 1,500 THB, one-way + you pay any tolls), and long-distance fares to locations outside Bangkok do go by a published, official DLT chart - but I don't see Pattaya/Chonburi on those charts. By the meter, the fare might be ~ 1,150 +/- 150 THB, I think.

I assume GrabCar is under the same "thainess" scrutiny as Uber?
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Old Nov 28, 2014, 8:02 pm
  #339  
 
Join Date: Jan 2013
Posts: 225
Originally Posted by transpac
Not sure, I am inquiring and will follow up.

GrabTaxi has launched services in Pattaya, but that service appears to be for local services. But it wouldn't surprise me if there was some linkage with Bankok, and thus services between the two cities. One issue is that with GrabTaxi you typically use the meter, while most taxis will negotiate a flat-rate to Pattaya (~ 1,000 - 1,500 THB, one-way + you pay any tolls), and long-distance fares to locations outside Bangkok do go by a published, official DLT chart - but I don't see Pattaya/Chonburi on those charts. By the meter, the fare might be ~ 1,150 +/- 150 THB, I think.

I assume GrabCar is under the same "thainess" scrutiny as Uber?
Flat rate and meter don't seem much different in cost. Let us know after you inquired.

Grabcar might get the same scrutiny but I don't think it has the same popularity as uber?
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Old Nov 28, 2014, 8:02 pm
  #340  
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Originally Posted by transpac
Uber declared illegal in Thailand

Ride-sharing service Uber is operating illegally in Thailand and its drivers will now face heavy fines for using improper cars and fare structures, Department of Land Transport director-general Teerapong...

http://www.bangkokpost.com/news/gene...ce-heavy-fines
Saw that. You beat me to it. Also the state of Nevada in the US and several cities across the US have also declared it illegal.
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Old Nov 28, 2014, 8:53 pm
  #341  
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Let us know after you inquired.

I asked a neighbor to do a quick search (on Thai social media/forums) and he didn't find anything specific. He suggested just using the GrabTaxi app, enter your destination (Pattaya City) and see if any nearby taxis bite. They may call you to negotiate a fixed fare. Depending on your exact location in Bangkok, and your exact destination, this might range from 1,000 to 1,350 THB, exclusive of tolls. Most taxis here run on CNG, so they can't go all that far without refueling, so maybe expect at least one stop? You can hit the loo and grab a coffee. Flagging a passing taxi to go that far can present some challenges, especially if they are on shift and nearing the hand-off time (typically 04:00/16:00). There are a lot of taxi and private car types hanging about in the tourist areas of Bangkok, but they may ask for closer to 2,000 THB?

I use GrabTaxi a lot, but only for metered trips in/around Bangkok. It is a great service, and almost universally the cars are newer, the drivers are younger, tech savvy and decent drivers. I assume GrabTaxi hasn't caught the eyes of the DLT as it is a dispatch service, of which there are many here, and taxi drivers still benefit.

But if the military junta outlawed GrabTaxi tomorrow I guess I wouldn't be surprised, disappointed, yes, but not surprised.


Found this re: GrabTaxi:

Thank you for interested to use Grabtaxi TH.

Number of Passenger: _________
Number of Luggage: __________
Picked up point: ____________
Dropped off point: _____________
Date & Time: ____________

Please note that we have 2 types of taxi:

1. Normal taxi from Bangkok to Pattaya with flat rate fare will be THB 1650
2. Big taxi from Bangkok to Pattaya with flat rate fare will be THB 1900

If you want to book a Grab taxi, we recommend you should book these taxis about 1 day in advance.

If you have any concerns or questions you may also want to take note of Customer Service Call Center : +6620212500 for 24 hrs.

Best regards,
YC
Customer Service Grabtaxi TH

Last edited by transpac; Nov 29, 2014 at 12:29 am
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Old Nov 29, 2014, 6:17 am
  #342  
 
Join Date: Jan 2013
Posts: 225
Originally Posted by transpac
Let us know after you inquired.

I asked a neighbor to do a quick search (on Thai social media/forums) and he didn't find anything specific. He suggested just using the GrabTaxi app, enter your destination (Pattaya City) and see if any nearby taxis bite. They may call you to negotiate a fixed fare. Depending on your exact location in Bangkok, and your exact destination, this might range from 1,000 to 1,350 THB, exclusive of tolls. Most taxis here run on CNG, so they can't go all that far without refueling, so maybe expect at least one stop? You can hit the loo and grab a coffee. Flagging a passing taxi to go that far can present some challenges, especially if they are on shift and nearing the hand-off time (typically 04:00/16:00). There are a lot of taxi and private car types hanging about in the tourist areas of Bangkok, but they may ask for closer to 2,000 THB?

I use GrabTaxi a lot, but only for metered trips in/around Bangkok. It is a great service, and almost universally the cars are newer, the drivers are younger, tech savvy and decent drivers. I assume GrabTaxi hasn't caught the eyes of the DLT as it is a dispatch service, of which there are many here, and taxi drivers still benefit.

But if the military junta outlawed GrabTaxi tomorrow I guess I wouldn't be surprised, disappointed, yes, but not surprised.


Found this re: GrabTaxi:

Thank you for interested to use Grabtaxi TH.

Number of Passenger: _________
Number of Luggage: __________
Picked up point: ____________
Dropped off point: _____________
Date & Time: ____________

Please note that we have 2 types of taxi:

1. Normal taxi from Bangkok to Pattaya with flat rate fare will be THB 1650
2. Big taxi from Bangkok to Pattaya with flat rate fare will be THB 1900

If you want to book a Grab taxi, we recommend you should book these taxis about 1 day in advance.

If you have any concerns or questions you may also want to take note of Customer Service Call Center : +6620212500 for 24 hrs.

Best regards,
YC
Customer Service Grabtaxi TH
Thanks that's very helpful info! So do we have to book through the app or email the customer support? It seems we have to fill in that small form and email it.
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Old Nov 29, 2014, 4:59 pm
  #343  
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Not sure, no experience.

Best guesses: call, email, use the website, Facebook.

Or if your requirements are simpler (one normal taxi), try the app.

Or look through this thread for references for taxi drivers, car/limo services.

Or chat up a few taxi drivers during your stay to see if any want to take you to Pattaya.

Last edited by transpac; Nov 30, 2014 at 4:24 pm
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Old Nov 29, 2014, 7:03 pm
  #344  
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Uber says they will try to follow the law:

http://www.bangkokpost.com/news/gene...ling-to-comply

Interesting part to me is that Uber was declared illegal but , according to the article:

"Uber did not say, however, whether it would continue to provide services in Thailand."

and

"An Uber driver on Friday tweeted a message he claimed was sent from Uber after the ban, urging all drivers to keep serving passengers as Friday was the busiest day for taxis."

The law in Thailand is sometimes "fluid".
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Old Nov 30, 2014, 11:39 am
  #345  
 
Join Date: Jan 2013
Posts: 225
Originally Posted by transpac
Not sure, no experience.

Best guesses: call, email, use the website, Facebook.

Or if you're requirements are simpler (one normal taxi), try the app.

Or look through this thread for references for taxi drivers, car/limo services.

Or chat up a few taxi drivers during your stay to see if any want to take you to Pattaya.
Thanks! I will give one of those a try
guear is offline  

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