GUP1 questions
May 31, 2022, 1:17 am
#1
Original Poster
Join Date: Mar 2018
Location: Bangkok
Programs: TG ROP Gold, SQ KF Gold, Marriott Ambassador Elite, Accor ALL Plat., Shangri-La Jade, GHA Plat.
Posts: 127
GUP1 questions
A GUP1 is applicable on an entire ticket, right?
So if I book say a CDG-BKK-DPS // DPS-BKK-CDG in Y on all sectors and use one GUP1 (I have two left), all 4 sectors will be upgraded to J, correct?
Thanks!
So if I book say a CDG-BKK-DPS // DPS-BKK-CDG in Y on all sectors and use one GUP1 (I have two left), all 4 sectors will be upgraded to J, correct?
Thanks!
May 31, 2022, 1:40 am
#2
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,194
I have done this many times.Just be sure the economy booking class is Q or better. That might require a travel agent or THAI office. Some so-called ‘Flexi’ fares book into T or K, which used to be OK for GUP, but no more since 2105 or thereabouts.
May 31, 2022, 1:44 am
#3
Join Date: Feb 2009
Posts: 425
You beat me to it, TK, but here's my reply anyway....
Yes, GUP can be applied to all four sectors if they are on one ticket. The original economy ticket needs to be in Q class or above (many of the current website fares are not), and it books into J class so that needs to be available too. Best to phone or email either your local TG office or Bangkok to check it's all possible before booking, to avoid disappointment.
Yes, GUP can be applied to all four sectors if they are on one ticket. The original economy ticket needs to be in Q class or above (many of the current website fares are not), and it books into J class so that needs to be available too. Best to phone or email either your local TG office or Bangkok to check it's all possible before booking, to avoid disappointment.
May 31, 2022, 1:46 am
#4
Join Date: Jan 2022
Location: UK
Programs: TG
Posts: 22
Yes, I have been doing this for many years. Most recently I booked LHR-BKK-MEL return trip for later this year.
I have always booked via ROP support, usually by telephone but since covid happened the office is closed and it is by email. Usually get swift response. Just to make sure upgrades are available on my chosen dates.
I have always booked via ROP support, usually by telephone but since covid happened the office is closed and it is by email. Usually get swift response. Just to make sure upgrades are available on my chosen dates.
May 31, 2022, 2:22 am
#6
Original Poster
Join Date: Mar 2018
Location: Bangkok
Programs: TG ROP Gold, SQ KF Gold, Marriott Ambassador Elite, Accor ALL Plat., Shangri-La Jade, GHA Plat.
Posts: 127
Thank you folks! I thought so but wanted to be 100% sure. I may try my luck for a J to F upgrade...
I have 2 GUP1 to use before July 2022 so I'll need to move quick.
Cheers!
I have 2 GUP1 to use before July 2022 so I'll need to move quick.
Cheers!
May 31, 2022, 2:25 am
#7
Original Poster
Join Date: Mar 2018
Location: Bangkok
Programs: TG ROP Gold, SQ KF Gold, Marriott Ambassador Elite, Accor ALL Plat., Shangri-La Jade, GHA Plat.
Posts: 127
Yes, I have been doing this for many years. Most recently I booked LHR-BKK-MEL return trip for later this year.
I have always booked via ROP support, usually by telephone but since covid happened the office is closed and it is by email. Usually get swift response. Just to make sure upgrades are available on my chosen dates.
I have always booked via ROP support, usually by telephone but since covid happened the office is closed and it is by email. Usually get swift response. Just to make sure upgrades are available on my chosen dates.
EDIT: 11277m mentioned it's indeed J there.
May 31, 2022, 2:46 am
#8
Join Date: Jan 2022
Location: UK
Programs: TG
Posts: 22
Also I think there are special rules still in place to extend validity of complimentary upgrades if I have read this correctly https://www.thaiairways.com/en_TH/ro...er_status.page
You can't do a double upgrade to F. From the website: "Upgrades are to the next higher class of service only. Double class upgrades are not permitted."
May 31, 2022, 3:24 am
#9
Original Poster
Join Date: Mar 2018
Location: Bangkok
Programs: TG ROP Gold, SQ KF Gold, Marriott Ambassador Elite, Accor ALL Plat., Shangri-La Jade, GHA Plat.
Posts: 127
Hi, I believe you only need to make a booking not actually fly before the expiry date.
Also I think there are special rules still in place to extend validity of complimentary upgrades if I have read this correctly https://www.thaiairways.com/en_TH/ro...er_status.page
You can't do a double upgrade to F. From the website: "Upgrades are to the next higher class of service only. Double class upgrades are not permitted."
Also I think there are special rules still in place to extend validity of complimentary upgrades if I have read this correctly https://www.thaiairways.com/en_TH/ro...er_status.page
You can't do a double upgrade to F. From the website: "Upgrades are to the next higher class of service only. Double class upgrades are not permitted."
Thanks for the validity extension - will do it now!
May 31, 2022, 4:26 am
#10
Join Date: Feb 2009
Posts: 425
I think there are only 3 aircraft with F at the moment, all 777W's and all seem to be used on BKK-Europe routes, so as you say there isn't much F availability for the forseeable future.
Jun 2, 2022, 2:55 am
#11
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
I just used two PUP, which will expire in August this year for upgrade to J from BKK to Europe
I needed to purchase Q fare, which is not so cheap, over 50k THB and got J class
I did it through a travel agency; even Platinum hotline is silent at the moment....
I needed to purchase Q fare, which is not so cheap, over 50k THB and got J class
I did it through a travel agency; even Platinum hotline is silent at the moment....
Jun 5, 2022, 1:16 am
#13
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
but if you change to another *A program, sometimes you get the J-mileage (happened to me)
Jun 24, 2022, 4:17 am
#14
Original Poster
Join Date: Mar 2018
Location: Bangkok
Programs: TG ROP Gold, SQ KF Gold, Marriott Ambassador Elite, Accor ALL Plat., Shangri-La Jade, GHA Plat.
Posts: 127
GUP1 expiry question
Hi all
My ROP account indicates 2 GUP1 award credits expiring on 12 Jul 2022 (presumably one credited in 2020 and one credited in 2021). I just called Thai Call Center and after a lot of efforts, they confirmed that the credits will be extended until 12 Jul 2023 without actions needed from me.
Knowing that the staff was initially non knowledgeable about that topic combined with the fact that my ROP account doesn’t show any extension doesn’t make me feel too good.
Can you confirm this auto-extension story?
In addition, they told me that I have 50% redemption discount credits still available (I didn’t even remember!)
My ROP account indicates 2 GUP1 award credits expiring on 12 Jul 2022 (presumably one credited in 2020 and one credited in 2021). I just called Thai Call Center and after a lot of efforts, they confirmed that the credits will be extended until 12 Jul 2023 without actions needed from me.
Knowing that the staff was initially non knowledgeable about that topic combined with the fact that my ROP account doesn’t show any extension doesn’t make me feel too good.
Can you confirm this auto-extension story?
In addition, they told me that I have 50% redemption discount credits still available (I didn’t even remember!)