ROP Card issue
Apr 18, 2021, 3:58 pm
#1
Original Poster
Join Date: Oct 2012
Location: Auckland / New Delhi
Programs: TG, SQ. Amex
Posts: 225
ROP Card issue
My rop status expired in November 2020 and I have re qualified with extra GUPs My renewed status shows on my ROP online account but I have not yet received a new card. With flights opening up with our Aussie cousins, we are thinking of traveling again. Will the Air NZ system recognise the updated status without a card? Has anyone else received or not received a card?
Apr 18, 2021, 10:19 pm
#2
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,326
they did not issue any new cards since the pandemic started, even for Platinum members living in Thailand (like me) even after follow up with them.
They advised to download TG app, log in and there member card and status will be shown (which I did)
They advised to download TG app, log in and there member card and status will be shown (which I did)
Apr 18, 2021, 11:17 pm
#3
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,199
My rop status expired in November 2020 and I have re qualified with extra GUPs My renewed status shows on my ROP online account but I have not yet received a new card. With flights opening up with our Aussie cousins, we are thinking of traveling again. Will the Air NZ system recognise the updated status without a card? Has anyone else received or not received a card?
AirNZ has no issues with not having a physical ROP card. My status renews on 30 Dec 2020, so all looks good for another 2 years...
The only issue is that AirNZ insists that if you want *G benefits, you must accrue to ROP and not to AirPoints.
I have tried insisting this is not in accord with *A rules, and that showing my physical ROP Gold card is sufficient to gain lounge access.... but have failed
Last edited by Thai-Kiwi; Apr 18, 2021 at 11:23 pm
Apr 20, 2021, 3:28 pm
#4
Original Poster
Join Date: Oct 2012
Location: Auckland / New Delhi
Programs: TG, SQ. Amex
Posts: 225
I just did that and have the updated card on my phone, should be fine now. Thanks
Jan 30, 2022, 1:04 am
#6
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,199
For those watching TG closely, any assessment whether or not TG might ever return to New Zealand? Even on a 3x weekly or via Australia per 80s and 90s?
A few of us here in NZ with ‘frozen’ tickets wonder how we we could ever use our flights. Could TG approve sending us on AirNZ from AKL to connect onto a TG flight in SYD/MEL/BNE? Is that a pipedream?
Jan 30, 2022, 2:20 am
#7
Join Date: Aug 2005
Location: BKK
Programs: Mucci Chevalier de la Brosse a Cheveux Dore, SK *GfL, BA Gold, WY G, HH DIA, IC Plat Amb., Hertz PC
Posts: 3,699
Flyingbiker I just replied to your PM of early Jan. Sorry I overlooked it.
For those watching TG closely, any assessment whether or not TG might ever return to New Zealand? Even on a 3x weekly or via Australia per 80s and 90s?
A few of us here in NZ with ‘frozen’ tickets wonder how we we could ever use our flights. Could TG approve sending us on AirNZ from AKL to connect onto a TG flight in SYD/MEL/BNE? Is that a pipedream?
For those watching TG closely, any assessment whether or not TG might ever return to New Zealand? Even on a 3x weekly or via Australia per 80s and 90s?
A few of us here in NZ with ‘frozen’ tickets wonder how we we could ever use our flights. Could TG approve sending us on AirNZ from AKL to connect onto a TG flight in SYD/MEL/BNE? Is that a pipedream?
They even have award inventory on sale but you cannot book it unless 60 days out (I had a boat load of SK points expiring and wanted to book a trip back home for the two of us in summer when hopefully things are more normal, only to find mai dai…). So we ended up with an LX/OS combo indirect :/
Feb 7, 2022, 2:13 am
#8
Join Date: Jan 2019
Posts: 205
The only issue is that AirNZ insists that if you want *G benefits, you must accrue to ROP and not to AirPoints.
I have tried insisting this is not in accord with *A rules, and that showing my physical ROP Gold card is sufficient to gain lounge access.... but have failed
I have tried insisting this is not in accord with *A rules, and that showing my physical ROP Gold card is sufficient to gain lounge access.... but have failed