Thaikwai

THAI has extended my Platinum membership for another year, as a result of COVID-19. I was quite amazed at this generous extension, especially as I was in danger of not re-qualifying under the 80,000 miles x 2 rules. As long as I had traveled at least 40,000 miles in Royal Silk/First in either of the two years (which I did), then they extend the membership.

Well done THAI!! A successful PR move........at last!

restlessinRNO

Congratulations! Has anyone received a ROP Gold membership extension, I wonder?

Thai-Kiwi

Nope. My Gold expires in Dec 20, but I already requalified so I�m good to Dec 22.

Maybe too many Golds to consider? Or still working through the details?

Flyingbiker

That is reassuring. I have 2 flights AKL LHR booked for May, both cancelled. One is on an upgrade and one for my partner is a points trip. Both booked last year so the 12 months validity of the tickets expires in September. Are Thai giving any leeway in this validity? Impossible to get through to the AKL office and don't want to bother them at this early stage as they must be overwhelmed with cancellations.

1786771

I'm waiting for the extension

Thai-Kiwi

I paid the change fees $NZ385 to move 4 PNRs from early April to Oct to follow the Singapore 7s date change, but now the flight frequencies have reduced so the trip is in doubt from a ‘structural’ perspective. Ill attempt to make a travel insurance claim for this amount.

AKL-BKK-AKL Q class GUP to J
BKK-ICN-BKK Y award using 50% miles for Gold
BKk-SIN and SIN-BKK awards in J

Likewise haven’t wanted to bother the AKL office, but considering cancelling given assessments of a very severe economic downturn. In the big picture giving up the GUP and cancellation with refund seems prudent.

tangfish

They could actually use this disaster as a way to entice ROP members back who had already ditched the airline en masse due to the changes in the program late last year, while also saving face.

..... but they won't.

petch

My Platinum status is valid until Aug 2021. I had planned all the travels to re-qualify 80k for the first year (Aug 2019 - Aug 2020) but all flights have been cancelled.
I wonder what my re-qualification will be. So far, I have received no communication on this.

anaidross

I have a GUP expiring in Oct. No idea if that would be extended too.

maerim

I used an upgrade on the last possible day in November 2018. Since then I have changed the flight dates a couple of times, most recently to May 2020. I called Thai Airways in Bangkok last week and the person advised me that based on the current situation I had to rearrange the flight by 7th September 2020 and departure should be by 15th December 2020. Furthermore, I was advised that I could use the Award on another route, but had to arrange by 7th September 2020.

I think Thai Airways will be flexible. Problems may include lack of award seats with less flights at least in the forseeable future after flights recommence (or maybe not as less people will travel) and in my case too many awards of different types that may be difficult to use for various reasons.

anaidross

Thank you for the response. I always thought the outbound flight dates are not changeable, therefore I have not used my GUP yet.

phrasuthon

I've got an email today. Is there any hope?

Thai-Kiwi

I was told if I cancelled my Q->J Gold Upgraded (GUP2) flight In Oct, that the GUP2 would be retained for me until Dec 20.