[Merged] Thai Airways Refund Questions

Old Mar 15, 20, 8:11 am
  #1  
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[Merged] Thai Airways Refund Questions

I cancelled a few flights some two weeks ago, still no refund to my cc as yet. I had to forfeit 6k baht per ticket which was ok. How long do THAI take to refund to your credit card. Has anyone had any experience.

thanks
John
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Old Mar 16, 20, 11:21 am
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I cancelled a THAI booking about three weeks ago and was told the refund would take "between 4 and 6 weeks"
Air China also claimed about the same time scale for their refunds.

Still waiting for both but I wouldn't be surprised if those times werer a bit optimistic, given the current situation.
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Old Mar 17, 20, 7:07 am
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Thanks for the info

John
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Old Mar 17, 20, 11:35 am
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FYI: here is the email to get a refund from Thai.

include your PNR, ticket #, full name, date of travel, and itinerary.

good luck!

[email protected]
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Old Mar 17, 20, 1:41 pm
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Originally Posted by 11277m View Post
I cancelled a THAI booking about three weeks ago and was told the refund would take "between 4 and 6 weeks"
Air China also claimed about the same time scale for their refunds.

Still waiting for both but I wouldn't be surprised if those times werer a bit optimistic, given the current situation.
TG told me up to 45 days in an email, after that time & no refund I will simply do a charge back through my CC.
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Old Mar 17, 20, 7:11 pm
  #6  
 
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I received a refund yesterday within 7 working days by e mailing ROP; possibly helped that I am now back to Platinum status.
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Old Mar 18, 20, 6:30 am
  #7  
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Also got offered a refund on my non-refundable booking, BKK-HKT. Thai Airways flight was cancelled and rebooked on the same day and time, but Thai Smile.

However, I did receive the offer for the refund and accepted it.
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Old Mar 19, 20, 4:15 am
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I've got offered a refund on a non-refundable booking class (W) due to CGK-BKK leg was cancelled and rebooked me on 2 days later flight which I'm not convenience.
The TG's call center told me that they will refund to my credit card up to 45 days or 2 bill cycles.
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Old Mar 19, 20, 7:09 am
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My refund took 4 weeks to post. It was $18 less than I paid due to the conversion rate.
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Old Mar 19, 20, 9:03 am
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Airline change grounds for full refund?

Hi folks,

I've got a few domestic TG flights coming up in the second week of April (BKK-HKT and HKT - BKK - CNX). Due to the current situation TG canceled those flights and they are now operated by WE. The flight times have remained the same.

Is that enough for a full refund, considering I booked TG for good reasons... After all, had I wanted to fly WE (or any other carrier for that matter) I would have booked that in the first place and saved some money
I can't seem to get a straight answer out of their T&Cs and the fare rules. Is anybody familiar with their internal policies?

Booking classes are V and W.
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Old Mar 19, 20, 10:53 am
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Yeah, if you paid in THB it will be considerable less in most other currencies (except NOK ) when you ask for refund now. THB has declined a lot over the last weeks
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Old Mar 19, 20, 10:56 am
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It has been reported in this thread (post #7 ) that TG does provide refund in this situation.

https://www.flyertalk.com/forum/thai...2-refunds.html
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Old Mar 19, 20, 11:22 am
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Rats. I actually read that thread but didn't scroll down far enough. Let's just say an ad distracted me. Thanks for pointing me in the right direction.
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Old Mar 19, 20, 4:30 pm
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Originally Posted by roadrunner83 View Post
Rats. I actually read that thread but didn't scroll down far enough. Let's just say an ad distracted me. Thanks for pointing me in the right direction.
Try using uBlock Origin and/or Ghostery. I have both and one of them does an excellent job of blocking the ads.
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Old Mar 20, 20, 12:01 am
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I just had a change to an itinerary and want to know if I will qualify for a full refund.
On the same booking I am going from HKT-BKK (Sept 5) and then BKK-CNX (Sept 7)
A couple of days ago I got a notice that my 1:10 flight BKK-CNX has been removed and I am now booked 5 hrs later on a 6:40 flight.
I am cancelling my trip to Thailand now anyway and assumed I would be forfeiting the value of these tickets (they were cheap) but now that 'significant' change has been made I want to know if that is grounds for a full refund?
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