Perils of Arriving at the Gate

Old Aug 24, 19, 7:35 pm
Original Poster
Join Date: Mar 2018
Programs: Thai Airways
Posts: 114
Perils of Arriving at the Gate

Arrived from Bengaluru today at 0530, 25 minutes early at Gate D7. First reaction was great - short walk to Immigration, through the autochannel and home by soon after 0600. First off the plane opened the first set of glass doors, walked to the second and it was locked. Several people including myself tried to get the attention of Airport staff walking on escalators and others driving buggies, but to no avail. One man went back to the plane and no-one was on it - no cabin crew, no cleaners, no.....

Several of us wondered if we had come the wrong way - there were no wheelchairs, Thailand Elite staff, staff with details of transfers, etc.

I called Thai Airways Business Class and the lady said 'I am not at the airport, so there is nothing I can do'.

After 25 minutes one person managed to open to find a way to D6 Departures and then go up one level, open the gate (which should have been locked I would have thought) and exit at the level where the lounges are. I then walked to the transit area near where TG lounges are in Concourse E, took the escalator down, walked around the barrier which should have stopped me going this way, while the security man watched me and then went to Immigration.

In thousands of flights I have never experienced anything like it and wasn't sure if it was a bad dream.
maerim is offline  
Old Aug 25, 19, 10:29 pm
Join Date: Aug 2013
Posts: 81
I have experienced this as well but on the first day of operations at the new Istanbul Airport so it was forgivable.
pandalama is offline  
Old Aug 26, 19, 1:14 am
Join Date: Aug 2005
Location: BKK
Programs: SK EBG for Life (*G), BA Gold, HH DIA, IC Platinum Ambassador, Hertz President's Circle, Sixt Plat
Posts: 651
Me too - at LHR T2, but that was not way into its operations, so bit of a surprise.
SKT-DK is online now  
Old Aug 26, 19, 7:49 am
Join Date: Mar 2018
Location: Bangkok
Programs: TG ROP *A Gold, Accor Plus Gold
Posts: 81
What a surrealist experience and a potential safety hazard. I can't believe this has been happening...
Disinto is offline  
Old Aug 26, 19, 8:12 am
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; AS MVPG75K; Marriott Titanium; Hilton Diamond (Aspire); Hyatt Refugeeist
Posts: 41,443
I don't understand how the crew got off if the doors were closed.
Kacee is offline  
Old Aug 26, 19, 11:37 am
Join Date: Mar 2005
Location: PPQ/WLG/BKK
Programs: TG*G, Accor Gold
Posts: 7,301
Originally Posted by Kacee View Post
I don't understand how the crew got off if the doors were closed.
Perhaps the crew were whisked away in a mini-van. On all on my bus arrivals earlier this month, there were a number of mini-vans painted with ‘First Class’ or similar signage which appeared to be the crew transport. Similar buses but without the ‘First Class’ looked to be for the cleaning crew. If I experience a bus arrival/departure I’ll try and take a pic.

A very odd experience by all accounts....
Thai-Kiwi is offline  

Thread Tools
Search this Thread