Refund from Thai to credit card
Jun 8, 2019, 9:16 pm
#1
Original Poster
Join Date: Jun 2019
Posts: 2
Refund from Thai to credit card
Hi, I am hoping someone is able to help me as the Thai Airways Office is closed in Melbourne until Tuesday because of a public holiday.
I need to cancel a return business class ticket to Rome and wanted to know if Thai will apply the refund to a different credit card in my name.
Having it credited back to the original card will limit my use of the money somewhat.
Thanks for any help.
I need to cancel a return business class ticket to Rome and wanted to know if Thai will apply the refund to a different credit card in my name.
Having it credited back to the original card will limit my use of the money somewhat.
Thanks for any help.
Jun 9, 2019, 3:13 am
#2
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,190
Hi, I am hoping someone is able to help me as the Thai Airways Office is closed in Melbourne until Tuesday because of a public holiday.
I need to cancel a return business class ticket to Rome and wanted to know if Thai will apply the refund to a different credit card in my name.
Having it credited back to the original card will limit my use of the money somewhat.
Thanks for any help.
I need to cancel a return business class ticket to Rome and wanted to know if Thai will apply the refund to a different credit card in my name.
Having it credited back to the original card will limit my use of the money somewhat.
Thanks for any help.
I do know that I had a credit from Malaysian that took 4 months to process, and my card expired in the meantime. However, my bank assured me the credit would find its way to my new card.
Jun 9, 2019, 3:36 am
#3
Original Poster
Join Date: Jun 2019
Posts: 2
I don't believe so, unless perhaps with the same company/bank? You could call THAI in Bangkok on Monday to ask the question rather than wait 2 more days. THAI refunds were credited within 4-6 weeks in my experience.
I do know that I had a credit from Malaysian that took 4 months to process, and my card expired in the meantime. However, my bank assured me the credit would find its way to my new card.
I do know that I had a credit from Malaysian that took 4 months to process, and my card expired in the meantime. However, my bank assured me the credit would find its way to my new card.
Jun 9, 2019, 9:48 am
#4
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,824
Welcome to FT!
I'm quite sure TG will not allow to refund amounts to another cc than the card used for the purchasing the ticket - it is part of normal fraud prevention.
Is it that important to you which cc the refund is made to that it warrants spending a lot of time on this? - I don't get the fuzz, sorry.
I'm quite sure TG will not allow to refund amounts to another cc than the card used for the purchasing the ticket - it is part of normal fraud prevention.
Is it that important to you which cc the refund is made to that it warrants spending a lot of time on this? - I don't get the fuzz, sorry.
Jun 9, 2019, 9:54 am
#5
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
It is very unlikely that any merchant vendor, including TG will issue a credit to anything other than the original form of payment. Doing so creates accounting issues for TG and also, in certain countries may be seen as circumventing money laundering and other currency rules.
All card issuers (banks) have provisions for what to do with refunds which create a credit balance after an account is closed. Your bank will be able to better advise what will happen if that is the issue.
All card issuers (banks) have provisions for what to do with refunds which create a credit balance after an account is closed. Your bank will be able to better advise what will happen if that is the issue.