Best way to convey appreciation for TG/J cabin crew
I recently flew BKK-SYD in TG/J and was quite impressed with the service provided by a member of the cabin crew. What is the most effective way to convey my appreciation for the level of service from this member of the crew? I am a *G member but have no status or even membership in TG's ROP.
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Have you tried Twitter? They are very active and they could really rectify even complaints.
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I used to ask for a suggestion form just after they finish the second meal and write whatever feeling I have on the form. One or two weeks later, you will get a thank you email from TG.
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It will be too late in your case, but for your future reference usually I ask for a comment card by emphasising that I want to praise and not complain. The latter point to avoid making anyone afraid that I am going to complain about them :)
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yes, ask for feedback form on the plane and tell them what you are going to comment and give it openly to them...
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