TG917 TG916 Cancelled flight dates

Old May 2, 18, 2:47 am
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TG917 TG916 Cancelled flight dates

THAI would like to advise that flights TG917 and TG916 (to and from London) will be cancelled on the following dates:

- 14/15/23/27/29 MAY.

Passangers affected by these cancellations are advised to get in touch with their travel agent, or with our Reservations team on 0330 400 4022 or at [email protected].

THAI would like to apologise for any inconvinience caused.
https://www.thaiairways.com/en_GB/index.page
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Old May 2, 18, 5:45 am
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I assume that this is because they cannot fill the flights ? If so, I wonder what it truly costs to operate an aircraft and whether Thai would be better in offering last minute deals. Doesn't cancelling flights have an impact on their landing slots ? I'm flying 5th July on TG910, hope this doesn't get cancelled/downgraded
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Old May 2, 18, 5:53 am
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Likely due to aircraft utilization. They still have issues with the A380 and might be stretching their 777 fleet beyond capacity.
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Old May 2, 18, 6:12 am
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Originally Posted by Tokyoite View Post
Likely due to aircraft utilization. They still have issues with the A380 and might be stretching their 777 fleet beyond capacity.
i do not think so but actually this has been discussed in the A380 thread
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Old May 2, 18, 8:23 am
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In the past several European destinations have seen cancellations like this. Apparently this year CPH will not be affected; it was last year. Whether due to loads or a/c utilization or maintenance I have no idea, but the fact is that right now it is very low season for tourists to Thailand. A Thai friend of mine was on a Etihad flight to BKK yesterday and has reported of many empty seats on the flight.
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Old May 2, 18, 12:39 pm
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Originally Posted by chelseastu View Post
I assume that this is because they cannot fill the flights ? If so, I wonder what it truly costs to operate an aircraft and whether Thai would be better in offering last minute deals. Doesn't cancelling flights have an impact on their landing slots ? I'm flying 5th July on TG910, hope this doesn't get cancelled/downgraded
As long as they operate 80% of their flights they keep the right to their slots no questions asked. And I am sure below that they could still argue why they should keep them, but that is just me guessing
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Old May 3, 18, 11:09 pm
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I am booked on TG917 23 May, heard nothing from Thai.
Thai have been warned by LHR that they will lose the slot, they came very close to doing so 2 years ago.
They would likely be better to use a smaller plane on TG910/911 but that would mean TIPs would have no F class and sadly that will be more important to Thai than the bottom line.
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Old May 4, 18, 12:28 am
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Originally Posted by andyptrav View Post
I am booked on TG917 23 May, heard nothing from Thai.
ExpertFlyer shows only TG911 flying LHR-BKK on 23 May on type A380, and no TG917. What happens if you attempt to pull up the reservation on 'manange my booking' ?
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Old May 4, 18, 4:49 am
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I have been provisionally rebooked on TG910 but the connecting flight to Phuket has not been rebooked, it has been left as a 11 hour wait. No doubt I can sort this but it should be done automatically.
These things happen but I bet I now don't have an A or K seat which will be annoying and getting to LHR in the morning is a nightmare, I have to get there 5 hours before the flight. Trying to get there 2 hours before the flight is impossible.
Oh well, just part of life.
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Old May 21, 18, 10:16 am
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A few more - I think it's worth posting as they are not always quick to let you know when your flights are cancelled!

Please be advised that THAI is cancelling the following flights TG917/916 on the 5,6,7,12,13 and 21st June 2018.
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Old May 22, 18, 2:26 am
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Originally Posted by Sam Bee View Post
A few more - I think it's worth posting as they are not always quick to let you know when your flights are cancelled!
thanks!
there should be a sticky about cancelled flights
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Old May 22, 18, 5:07 am
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Originally Posted by BinSabai View Post
thanks!
there should be a sticky about cancelled flights
Agreed.
Currently the cancelled flight news is a tiny ticker on TG website!
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Old Jun 13, 18, 9:56 pm
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Argh got caught in these unannounced LHR-BKK cancellations which are continuing thru June, what's the accepted solution? Because we didn't realise till 24 hours ahead, we just accepted the earlier midday flight and 14 hours connection at BKK. But I suppose EC261 says in theory they should put you on BA or Eva, hmm
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Old Jun 14, 18, 12:41 am
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Originally Posted by harryhv View Post
Argh got caught in these unannounced LHR-BKK cancellations which are continuing thru June, what's the accepted solution? Because we didn't realise till 24 hours ahead, we just accepted the earlier midday flight and 14 hours connection at BKK. But I suppose EC261 says in theory they should put you on BA or Eva, hmm
is EC261 still valid for UK after the Brexit. As this is neither a cancellation nor a delay but a schedule change announced well in advance, i do not think a compensation applies either nor do you have the right to be booked on another carrier with flight times closer to the original booking
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Old Jun 14, 18, 1:39 am
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Yes, EC261/2004 is still valid in the UK.
harryhv, a quick google will find you the document, whichever of these you find easier to read: https://eur-lex.europa.eu/legal-cont...4R0261&from=EN or this: https://eur-lex.europa.eu/resource.h...C_1&format=PDF
Articles 5 and 7 are the ones you need to read. I suspect it will all hinge upon when THAI announced the cancellation, and whether that was sufficient notice, or if they needed to actually contact you with the information.
It seems that you agreed to the earlier flight and you didn't arrive late at your final destination.
Have a good read and decide how the regulations apply to your situation, then either set out your case to THAI or contact a respectable no win no fee companies.
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