operational problems with the A380...again!
Mar 9, 2018, 7:51 pm
#17
Original Poster
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,316
Looks like TG676/676 (to/from Narita) is now switched from A380 to 747 (and not as announced as 77W) to cater F passengers as well. J passengers will probably not be amused but as it is a day flight, I would not bother too much
Mar 13, 2018, 9:34 am
#18
Join Date: Mar 2018
Location: Bangkok
Programs: TG ROP Gold, SQ KF Gold, Marriott Ambassador Elite, Accor ALL Plat., Shangri-La Jade, GHA Plat.
Posts: 127
That's outrageous. I don't know what's going on (I got conflicting info). The flight purser onboard one of the TG930 which got delayed by 7 hours in February mentioned that additional boroscoping had to be done on the engines. No clue as whether it is related to the corruption issues re: the Rolls Royce procurement contract (as reported in the news) or just poor planning by TG. Remember that there were dispatch issues on 12-20 November. Three times in a row in 4 months... good way to alienate your F pax ex-BKK.
Mar 13, 2018, 9:08 pm
#19
Original Poster
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,316
That's outrageous. I don't know what's going on (I got conflicting info). The flight purser onboard one of the TG930 which got delayed by 7 hours in February mentioned that additional boroscoping had to be done on the engines. No clue as whether it is related to the corruption issues re: the Rolls Royce procurement contract (as reported in the news) or just poor planning by TG. Remember that there were dispatch issues on 12-20 November. Three times in a row in 4 months... good way to alienate your F pax ex-BKK.
Mar 22, 2018, 12:15 pm
#20
Join Date: Apr 2005
Location: LHR
Programs: BA Gold, TG Gold, HHonors Diamond, SPG Plat
Posts: 8,665
From March 25, an A380 with First Class will be restored on the LHR-BKK route. Got an email from TG on this.Weirdly, its for TG915/TG916 instead of the original TG910/911. Manage to get our flights rebooked in First Class for the mid-daylight on the same day. Fingers cross all be go smoothly.
Speaking on the English line on the TG 24 hour line was a struggle but have checked on line and it was 100% successful per the phone call. Have to tell the boss now that I have to take an extra day off work.
Speaking on the English line on the TG 24 hour line was a struggle but have checked on line and it was 100% successful per the phone call. Have to tell the boss now that I have to take an extra day off work.
Mar 22, 2018, 8:20 pm
#21
Original Poster
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,316
From March 25, an A380 with First Class will be restored on the LHR-BKK route. Got an email from TG on this.Weirdly, its for TG915/TG916 instead of the original TG910/911. Manage to get our flights rebooked in First Class for the mid-daylight on the same day. Fingers cross all be go smoothly..
as said they probably switched flights as it is probably operationally easier for them to handle as if they have three A380 flying at the same time to Europe and back
Mar 27, 2018, 8:30 pm
#22
Join Date: Jan 2002
Location: Bangkok, Thailand
Programs: TG*G
Posts: 1,369
it is actually TG916/917 (BKK-LHR and LHR-BKK) and they are flying with a A380 already for more then 2 weeks
as said they probably switched flights as it is probably operationally easier for them to handle as if they have three A380 flying at the same time to Europe and back
as said they probably switched flights as it is probably operationally easier for them to handle as if they have three A380 flying at the same time to Europe and back
The contingency plan seems to work smoothly and the rotation seems to be OK in the past week. TG676/677 is now being operated by B744 so that they can still offer Royal First service
Mar 29, 2018, 1:32 am
#23
Original Poster
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,316
It's the aircraft that they free up from NRT route (TG676/677) hence the availability is during the day flight.
The contingency plan seems to work smoothly and the rotation seems to be OK in the past week. TG676/677 is now being operated by B744 so that they can still offer Royal First service
The contingency plan seems to work smoothly and the rotation seems to be OK in the past week. TG676/677 is now being operated by B744 so that they can still offer Royal First service
agreed, all smooth now, was on TG930 to CDG this week and all went well
Apr 1, 2018, 9:30 am
#24
Join Date: Jan 2002
Location: Bangkok, Thailand
Programs: TG*G
Posts: 1,369
yes but to Europe a turnaround of the flight is not possible within 24 hours (it takes longer then 24 hours until plane is back and ready for next flight), while to Japan, plane leaving in the morning returns at around 10pm, ready to leave around midnight again
agreed, all smooth now, was on TG930 to CDG this week and all went well
agreed, all smooth now, was on TG930 to CDG this week and all went well
Apr 1, 2018, 2:04 pm
#25
Original Poster
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,316
yes this is indeed an additional Advantage, which I have not thought of! So it brings it closer to a 24 hours turnaround for this route
Apr 6, 2018, 3:45 am
#26
Join Date: May 2010
Location: UK & Phuket
Programs: TG Plat
Posts: 314
Not just problems with the engines it seems. They must also have problems with the catering and refrigeration. I flew TG917 28 March in F on A380:
There was no 'book the cook'.
Champagne only just cold enough to be drinkable.
Choice of only 2 meals (salmon or beef) other than Thai set meal (samrab) i.e. C meals
Iced vodka with caviar barely chilled - undrinkable
Only 1 of 3 white wines listed available and that was warm - undrinkable
Salmon lukewarm and asparagus cold. Left it.
only 2 of 3 red wines listed available
There was no 'book the cook'.
Champagne only just cold enough to be drinkable.
Choice of only 2 meals (salmon or beef) other than Thai set meal (samrab) i.e. C meals
Iced vodka with caviar barely chilled - undrinkable
Only 1 of 3 white wines listed available and that was warm - undrinkable
Salmon lukewarm and asparagus cold. Left it.
only 2 of 3 red wines listed available
Apr 6, 2018, 9:40 am
#27
Original Poster
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,316
as for the menu, yes it is now normal in long haul F that they have 2 western main dishes and 2 Samrap Thai. That is not much different then in the past, where they had 4 different main dishes, usually 2-3 western and 1-2 Thai or Asian (mostly Chinese)...
not cold white wine or champagne is a negligence of the crew and not an operational problem with the A380
Apr 6, 2018, 2:30 pm
#28
Join Date: Apr 2005
Location: LHR
Programs: BA Gold, TG Gold, HHonors Diamond, SPG Plat
Posts: 8,665
Not just problems with the engines it seems. They must also have problems with the catering and refrigeration. I flew TG917 28 March in F on A380:
There was no 'book the cook'.
Champagne only just cold enough to be drinkable.
Choice of only 2 meals (salmon or beef) other than Thai set meal (samrab) i.e. C meals
Iced vodka with caviar barely chilled - undrinkable
Only 1 of 3 white wines listed available and that was warm - undrinkable
Salmon lukewarm and asparagus cold. Left it.
only 2 of 3 red wines listed available
There was no 'book the cook'.
Champagne only just cold enough to be drinkable.
Choice of only 2 meals (salmon or beef) other than Thai set meal (samrab) i.e. C meals
Iced vodka with caviar barely chilled - undrinkable
Only 1 of 3 white wines listed available and that was warm - undrinkable
Salmon lukewarm and asparagus cold. Left it.
only 2 of 3 red wines listed available
Book the Cook meal was available
Champagne was cold
White wines were chilled.
Apr 7, 2018, 12:13 am
#29
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,179
Apr 9, 2018, 7:27 am
#30
Join Date: May 2009
Location: TPE
Programs: TG*G
Posts: 74
I landed at Heathrow on Saturday evening on EVA. I noticed a TG A380 parked up by the cargo terminal / terminal 4 area. Another tech issue I wonder?
TG 916 had landed a few minutes before us and was another A380.Hopefully no further issues for the schedule!
TG 916 had landed a few minutes before us and was another A380.Hopefully no further issues for the schedule!